Onboarding Manager - IT

Job Overview

Westmark Enterprises/Kendall Hunt Publishing is looking for their next IT Onboarding Manager. This role is responsible for the oversight and management of onboarding team for the organizations. Our Onboarding Team performs two main functions: Integrations between our Customers and our platform. Testing our Platforms when changes are made including upgrades, enhancements, and security patches.

In this role you will provide support for our affiliated companies, including Kendall Hunt Publishing, Westmark Development, Great River Learning and all of their respective customers. To learn more about us, visit our website at www.westmarkenterprises.com www.kendallhunt.com

What Do I Do As An IT Onboarding Manager?

• Overall responsibility for maintaining a positive customer experience when our customers need help.
• Assists Director of Development with recommendations and implementation of appropriate technology to best serve our customers.
• Identify and Improve Processes
• Assist with preparation of scheduling and monitors expenditures in regards to support.
• Participates in corporate team management
• Provides leadership and oversight to staff

Who Do We Need?

• Someone with an Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
• Someone who has prior organizational management experience
• Someone who has a passion to lead others by example and is a strong motivator to others
• Someone who is detailed oriented and able to multitask
• Someone with prior IT related background

Why Us?

• Job Stability. Kendall Hunt and their family of companies have been around for over 75 years
• Career Growth. Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies
• Benefits. Low premiums on our health insurance, with company paid disability and life insurance. 401(k) matching, as well
• Paid Time Off. You receive 3 weeks of PTO at hire

It's More Than Just a Job!

Come work for our family of companies that strives to be more than just a publishing company. We build more than a community here, we build a family with our employees, and our clients. We offer a generous benefits package including medical, dental, vision, FSA, life, STD, 401K, profit sharing and PTO. We are excited to meet you!

Send your resume and what your salary requirements are to:

HRDept@kendallhunt.com

An Equal Opportunity Employer

M/F/V/H