Customer Service Rep

Job Overview

Join our growing family!

Classes starting in October.

Medline is a global manufacturer and distributor of medical products.  With over 550,000 products, our mission is to provide quality medical products with superior value to health care providers and end users, improving patient care and enhancing the quality of peoples’ lives.

Our employees mean so much to us! Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together!

This position is based in our new building with a hybrid schedule.

Customer Service Representative

Be part of our World-Class Customer Service Operation!  We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.

Ideally you will have previous customer service experience, excellent communication, very strong computer skills, and attention to detail.

Medline offers:

• Monday thru Friday work schedule
• Strong growth potential
• A competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; education assistance; 401(k) with company match; employee discounts on our products, and more.
• Additionally, you'll have access to our brand new facility in Dubuque, IA with amenities including a fitness center, full-service cafeteria and coffee center, outdoor break areas and walking trail.

MINIMUM QUALIFICATIONS:

Education

• High school diploma or equivalent.

Certification / Licensure

None required.

Work Experience

• At least 1 year of experience customer service experience

Knowledge / Skills / Abilities

• Experience providing customer service to internal and external customers, including meeting quality standards for services.
• Experience accomplishing tasks in an optimum order based on time, importance or other criteria.