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Patient Care Coordinator

Unified Therapy Services

1 Positions

ID: 20272

Posted On 09/15/2022

Job Overview

Front Desk Position

Business Hours

Monday - Thursday 6:45am - 6pm

Friday 6:45am - 2pm

Main Job Tasks and Responsibilities

Duties and Responsibilities include but not limited to verifying insurance benefits for patients, posting billing charges from therapists, posting patient payments and scheduling patients.

75% Front Desk Responsibilities

  • Schedule and rescheduling appointments for multiple providers
  • A friendly face to greet parents and patients entering organization
  • Answer multi-line telephone, screen, and direct calls
  • Faxing and receiving physician orders
  • Reviewing new evaluation paperwork
  • Setting up new referrals
  • Receive insurance information and make copies of card
  • Prepare letters and documents
  • Schedule meeting times for staff and management
  • Compile and record medical charts, reports, and correspondence

25% Billing Responsibilities:

  • Data Entry Skills
  • Computer/Software Experience
  • Customer Services skills
  • Ability to multi-task and attention to detail
  • Insurance Related Experience a Plus!
  • Ability to work in a fast-paced environment

Education and Experience

  • High school diploma
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of platinum customer service principles and practices and being able to apply them
  • Keyboard skills

Key Competencies

  • Ability to multi-task
  • Verbal and written communication skills
  • Professional personal presentation
  • Excellent communication skills
  • Telephone and email etiquette
  • Basic conflict resolution skills
  • Organizing and planning
  • Attention to detail
  • Initiative
  • Reliability
  • Stress tolerance

Primary Contact

1662060958850

Tiffany Schmitt

Human Resource Specialist, Human Resources

563-583-4003

Phone

Phone

Phone

5635834003 ext 132

Fax

tiffanys@unifiedtherapy.com

Email

True

True

True

Job Details

Categories

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Part Time


Qualifications

Education

High School/GED

Company ID

1306

Job REQ #

# Positions

1

Start Date

20220915

End Date

20221020

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Unified Therapy Services

About the Company

Unified Therapy Services is an outpatient clinic with three locations in Dubuque, Iowa and one in Lancaster, WI. We offer physical, occupational, behavioral and speech-language therapy services to adult and pediatric patients in the tristate area.

All clinic locations have private treatment rooms as well as open gym areas to accommodate all appointment types. Our pediatric clinics have indoor playgrounds as well as an abundance of swings, games and toys to keep therapy engaging and fun!

Our dedicated team of therapists believes in a collaborative approach to assist all ages in achieving functional goals. We strive to provide each person that walks through our doors with the most comprehensive care to enable them to have a brighter future.