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General Manager - Tire Sales & Service

Thompson Tire & Retread

1 Positions

ID: 20867

Posted On 09/23/2022

Job Overview

Thompson Tire & Retread is a local, family-owned, full-service tire business serving customers in Cedar Rapids, Dubuque, and Davenport, Iowa. We serve commercial customers through competitive prices on a wide variety of tire brands and customized tires service, including onsite repairs and 24/7 roadside assistance. Additionally, we have a Goodyear Authorized Retread plan in our Dubuque location that can help our customers save money on their new tires. The opportunities in this business and within the transportation organization are growing as needs increase!

Lead the service and sales teams to achieve profitable results and exceed customer expectations of their commercial tire needs. Position the sales team for continued growth in the market. Develop and implement sales strategies and action plans to become the provider of choice in our market. Must lead by example and be fluent in closing profitable and sustainable sales.

Primary Responsibilities

  • Manage team members to include hiring, training, performance management, progressive discipline.
  • Assign service work among team members to maximize efficiency and utilize team member strengths. Oversee output to check for accuracy, efficiency, and customer satisfaction.
  • Manage and grow relationships with current customers and resolve concerns if they arise. Develop relationships with prospective customers in the community and build brand identity.
  • Maintain a safe work environment for team members by proactively watching for and correcting safety concerns. Keep work area clean and free from safety hazards.
  • Partner with truck sales and service departments to identify and execute cross-selling opportunities that strengthen customer retention.
  • Achieve AOP sales and profitability targets.
  • Develop and implement sales programs to drive profitable and sustainable growth.
  • Formulate periodic reports showing 1) Sales Growth 2) Profitability growth 2) Retread sales Growth 4) Service Growth
  • Work with the Operations team to ensure that the sales reps have the capability to solicit sales majority of the day.
  • Promote complete tire management strategy with the sales team, ensuring they are knowledgeable and skilled to have discussions with all customers.
  • Promote the values of the Thompson companies.

 

Requirements

  • Sales experience, preferably in the tire and/or manufacturing industry and business-to-business.
  • Experience leading teams and building talent while managing a budget and P&L.
  • Fluent in MS Office with professional presentation skills.
  • Problem solving skills to interpret sales performance and market trends.

 

Thompson Truck & Trailer offers a competitive benefits package the first of the month following 30 days of employment: Group medical, dental, vision, life, disability, 401(k), PTO, paid holidays with no waiting period, and tuition reimbursement.

Visit our website at: https://www.thompsontireandretread.com/

Visit us on Facebook at: https://www.facebook.com/pg/ThompsonTruckandTrailer/posts/

 

 

Thompson Truck and Trailer is proud to be an EEO employer. We do not discriminate based upon race, religion, color, sex, age, national origin, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities at our company.

Primary Contact

365531

Erica Bellach

Marketing Director, Marketing

319-364-2491x1111

Phone

Phone

Phone

Fax

ebellach@thompsontruck.com

Email

True

True

True

Job Details

Categories

Management/Executive
Sales/Service
Transportation

Location

Davenport, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
PTO (Paid Time Off)
Paid Holidays
Tuition Reimbursement


Qualifications

Education

High School/GED

Experience

2-5 Years

Company ID

1282

Job REQ #

# Positions

1

Start Date

20220923

End Date

20221031

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Thompson Tire & Retread

About the Company

Thompson Tire & Retread has been handling the commercial tire and service needs of fleet managers and owner operators throughout eastern Iowa for more than 20 years. Always excelling at customer service and providing a great culture for our team. We have locations in Dubuque, IA, Davenport, IA, and Cedar Rapids, IA with the production of our Goodyear Authorized Retread's being part of our Dubuque location. Contact Thompson Tire & Retread for a quote on a tire service, learn more about the tire brands we offer, or schedule your next appointment with us online. We have commercial tires, industrial tires, farm tires, OTR tires, and consumer tires.