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Clerk II

Dubuque County

1 Positions

ID: 21042

Posted On 09/27/2022

Job Overview

GENERAL DEFINITION OF WORK:

Performs intermediate clerical work assisting with preparing and maintaining various records and files; does related work as required.

Work is performed under regular supervision.  Limited supervision may be exercised over subordinate clerical personnel.

 

TYPICAL TASKS:

  • Receives, sorts, processes and distributes incoming and/or outgoing mail and may initiate case files;
  • May be required to receive, check, process and file service reports;
  • May be required to receive, process, record and audit accounts payable and accounts receivable;
  • May be required to assist with budget preparation, bid document preparation and requests for proposals.
  • Types correspondence, charts, reports, documents, minutes and related materials;
  • Files information, microfilms, retrieves and processes files;
  • May be required to prepare and maintain detailed periodic reports, summaries, subpoenas and other related materials;
  • May be required to serve as receptionist and customer service clerk, accepts, processes and records transactions.
  • Answers telephones on multi-party system, provides information, forwards calls to the appropriate party;
  • Assists the public with the completion of standardized forms, applications, records and documents;
  • Reviews and audits forms for completeness and accuracy;
  • Receives citizen's inquiries, complaints and service requests, and resolves them within the framework of established policies, procedures and laws and ordinances;
  • Operates office, typing and data entry equipment;
  • May be required to issue various permits and licenses, accept fees and payments;
  • Performs related tasks as required.

 

KNOWLEDGE, SKILLS AND ABILITIES:

 

General knowledge of standard office methods and procedures, business English, spelling and arithmetic; general knowledge of departmental programs and policies; ability to operate standard office machines; ability to make decisions related to assigned operations; ability to prepare reports; ability to communicate clearly verbally and in writing; ability to establish and maintain effective working relationships with other associates, subordinates and the general public.

 

EDUCATION AND EXPERIENCE:

Any combination of education and experience equivalent to graduation from high school, basic knowledge of data entry, and considerable experience in general office work involving contact with the public.

 

SPECIAL REQUIREMENTS:

May be required to be a Notary Public.

Primary Contact

1684871036959

Tracey Martin

HR Generalist, Human Resources

563-589-4441

Phone

Phone

Phone

563-587-3836

Fax

HR@dubuquecountyiowa.gov

Email

True

False

True

Job Details

Categories

Clerical/Office Administration
Government/Public Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Pay/Salary

18.24 hour

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays


Qualifications

Education

High School/GED

Company ID

975

Job REQ #

# Positions

1

Start Date

20220927

End Date

20221011

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Dubuque County

About the Company

The Dubuque County Courthouse was built in 1891. The Courthouse serves as the center of County Government offices, and is a dominant landmark in the downtown Dubuque area. It is located at 720 Central Avenue in Dubuque.