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Client Support Technician Internship

Colony Brands, Inc.

1 Positions

ID: 4913BR

Posted On 11/16/2022

Job Overview

The Client Support Technician Internship has a flexible term. You can either start in January and end in August or starting June and end in December of 2023.

What You’ll Do & Learn
The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities. The role includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system. In addition, you will be responsible for:
• Client hardware troubleshooting and repair
• Supporting ticket investigation and resolutions
• Software Asset Management tasks utilizing Snow Software Asset Management toolset
• Assisting with project effort to upgrade/redeploy Mobile Device Management tools and cloud based Microsoft Office products.

We are looking for highly motivated individuals to join our Employee Experience team with majors related to Computer Science, Networking and Security. Ideally you will have strong communication skills, orally and written, to work with multiple personality types and be able to work independently. Also, we are looking for:
• At least Junior Senior standing, recent graduates may be considered
• Cumulative GPA of 2.80 or higher
• Solid understanding of Windows Operating Systems (Mac also beneficial)
• Solid troubleshooting skills for client level hardware including desktops, laptops, mobile phones, tablets and printers
• Solid communication skills, verbal and written. Documentation and participation/contribution to team discussions will be part of the role.
• Experience with Microsoft Office, Anti-Virus Malware Tools and PowerShell would be beneficial for the role.

Internship Perks:

  • Paid Opportunities - This is a paid opportunity to explore your career! All Interns are paid a competitive wage for their field.
  • Relocation/Housing – $1,000.00 to assist with housing costs for students relocating/coming from more than 50 miles away to their work site.
  • Employee Discounts - Our employee sales program offers employee discounts on items ordered from our fine catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
  • Time Off - We all need a little down time and all Interns enjoy paid time off during their internship.
  • Gym Membership Reimbursements - Receive up to $50 per month toward a gym membership at local YMCA/YWCAs.
  • Health Insurance - Interns are offered Medical/Dental/Vision Insurance
  • Business Casual Dress Code - Jeans are allowed year-round!
  • Performance Updates - We provide interns with useful feedback regarding their performance throughout their internship. A formal mid-performance appraisal and final appraisal will be given.
  • Training - We provide all interns with the necessary hands-on training to make their internship experience successful.
  • R. Kubly Family Foundation - The foundation will pay for your graduate or professional schooling in return for a commitment to live and work in Monroe, WI after you graduate. Visit www.rkublyfamilyfoundation.org for more details

 

Primary Contact

214918

Rudy Folk

Talent Acquisition Coordinator,

608-324-8818

Phone

Phone

Phone

Fax

Rudy.Folk@colonybrands.com

Email

True

False

True

Job Details

Categories

Information Technology/Telecommunications

Location

Monroe, WI

Shift

First Shift

Job Type

Temp

Full/Part

Full Time

Pay/Salary

$18.00/hr.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
PTO (Paid Time Off)
Paid Holidays


Qualifications

Education

Some College

Experience

1-2 Years

Company ID

937

Job REQ #

4913BR

# Positions

1

Start Date

20221116

End Date

20221216

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Colony Brands, Inc.

About the Company

Colony Brands together with its subsidiaries and affiliated companies, are a successful, multifaceted enterprise consisting of numerous multichannel retail brands, several operational support companies and a portfolio of affiliate businesses. Headquartered in Monroe, Wisconsin, we deliver an array of products and services to our customers and clients.  With over 90 years in business, Colony Brands, has become knowledgeable and proficient in what we do. Operational support subsidiaries and affiliate businesses provide marketing, consumer credit, collections, product sourcing, information technology, wholesale food and charter aviation. Together these provide business solutions and drive success for the entire enterprise and empower outside clients to reach their business goals. 

Colony Brands is an empowerment enterprise. As an employee of Colony Brands, you’ll contribute to the success of one or more of the enterprise’s brands or companies. And, no matter where you apply your talents in the enterprise, or what your job description may be, you’ll be working with every other employee to reach one overarching goal: to empower our customers and the people in the communities we call home. We do this so that the people whose lives we touch, in the course of doing business, may live richer and fuller lives.  

We’re doing our part to support our customers, employees, communities…and we’re still hiring.  

Learn more here: https://www.colonybrands.com/