Apply Now

Program Director of Illinois Services

Riverview Center, Inc.

1 Positions

ID: 24592

Posted On 11/17/2022

Job Overview

Job Description – Program Director of Illinois Services

Hired By: Executive Director

Reports To: Executive Director

Exempt Position


This position can be based in Mount Carroll or Galena, IL. 


General Role Description


The Program Director or is responsible for a number of programming duties at Riverview Center to support development, direct services, prevention education, and general operations of the Illinois Sexual Assault and Domestic Violence Services.


Duties and Responsibilities:

As the Supervisor of Sexual Assault and Domestic Violence Services in Jo Daviess and Carroll counties of Northwest Illinois:

  • Provides thoughtful leadership that is inclusive, transparent and empowering in a manner that supports and guides the organization’s mission to staff who work within all Illinois Programs including clinical director, advocates, therapists, prevention educators, etc.
  • Supervision includes orientation, on-going training, day-to-day monitoring of performance and resolution of any internal conflicts. Conduct regular supervision meetings and evaluations of all staff.
  • Create and develop service projections for direct service staff and prevention educators to be used for federal and state grants,
  • Develop of annual goals for programmatic staff that meet the requirements of the funding sources and reflect the philosophy of Riverview Center.
  • Responsible for programmatic development in sexual assault and domestic violence counseling, advocacy, and prevention education.
  • Work with the Volunteer Coordinator to maintain an on-call crisis line calendar
  • Supervise the sexual assault and domestic violence programs’ record keeping, ensuring that all required documentation, monthly reports and statistics are completed in a timely manner.
  • Stay abreast of changes and trends in services at a local, state, and national level.
  • Facilitate monthly Illinois SA and DV meetings
  • Evaluate IL Prevention Educators’ programs through observation on a regular basis and provide feedback to them.
  • Monitor, arrange for and track all conferences, trainings, and other enrichment opportunities of the staff.
  • Review and approve all direct service staff timesheets and monitor PTO on an individual basis.
  • Serve as an administrative presence in the Illinois Offices, and assist in the needs of the site’s staff including supplies, marketing, networking, maintenance, and general office environment.
  • Assist the entire team in creating forms and data entry processes that allow for productive work environment.
  • Coordinate and collaborates with all staff for community fundraising efforts in all of the service area.
  • Coordinate Sexual Assault Awareness month activities and Domestic Violence Awareness Month activities in the service area.
  • Provide direct services to clients via hotline, advocacy, counseling/therapy, on-call schedule, etc. to ensure all clients’ needs are met and staffing levels are adequate, including at least 25% counseling services.



General Requirements


  • Bachelor’s degree in social service administration or related field preferred.
  • Minimum of 3 years of experience in management, program development, and staff supervision.
  • Previous experience in working with social service agencies preferred.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong analytic and strategic thinking skills.
  • Must posses the ability to meet deadlines and manage complex interrelated tasks simultaneously.
  • Ability to work independently and as a team.
  • Must complete 60 hour of Riverview Center training requirements set by Illinois DV and SA standards.
  • Ability to work a flexible schedule and to travel locally, in and out of state.
  • Must have valid driver’s license and insured transportation.
  • The ability to network with professionals in the service area.
  • Knowledge of general development concepts and principals.
  • The ability to direct programs with a focus on quality and measurable outcomes.
  • The creative energy and initiative to design and implement new fundraising ideas.
  • Commitment to the philosophy and program of Riverview Center, which includes helping to create a society free from violence.



Work Environment
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

Other details:

Starting Salary:  $60,000 +

Work Site:  Primarily office based, remote work options available 1 day per week based on agency need.

Other benefits: health, dental, vision, supplemental options, employer paid life, employer paid STD, Simple IRA with a dollar for dollar match up to 3%, generous PTO plan and an excellent package of paid holidays.


Dana Fessler

Human Resource Director


Riverview Center is an equal opportunity employer and service provider




Primary Contact


Dana Fessler

Human Resource Director, HR










Job Details


Health Care
Human and Social Services


Carroll Counties, IL

Job Type



Full Time

Company ID


Job REQ #

# Positions


Start Date


End Date


Featured Job


TH Comments

Share this Job
Riverview Center, Inc.

About the Company

Riverview Center, Inc., is a local social service agency providing comprehensive services to victims of sexual violence in the Tri-State Area, primarily in Jo Daviess and Carroll Counties in Illinois and Dubuque County, Iowa.