Administrative Assistant (Receptionist)

Job Overview

Position Summary
The Receptionist is responsible for providing office services by implementing administrative systems, procedures, and policies and monitoring administrative projects.

Key Responsibilities
• Answer telephones and transfer to an appropriate staff member
• Meet and greet clients and visitors
• Create and modify documents using Microsoft Office
• Prepare and fax Certificates of Insurance
• Perform Close Day functions
• Prepare and organize policies for clients
• Run motor vehicle records and send to insurance companies for approval
• Prepare marketing files by creating renewal questionnaires and requesting loss runs
• Prepare and send out cancellations for owner operator policies
• Process all incoming and outgoing mail
• Prepare auto identification cards
• Notify accounting department of incoming UPS/Fed Ex/Office Supply packages
• Prepare and distribute electronic mail and electronic faxes on a daily basis
• Support staff in assigned project-based work
• Update and create contacts in Microsoft Outlook
• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, scanning, and filing

Skills/Qualifications
Associate’s degree or applicable job experience
1-3 years experience in administrative or related field
Candidate must have a minimum speed of 60 WPM
Must have strong Verbal and Written Communication Skills, Organization Skills, Reporting Skills, Microsoft Office Skills, & Analytical and Problem-Solving Skills
Ability to work in a fast-paced environment while adapting to changing deadlines and priorities
Must be able to work independently, prioritize work, and handle assignments with success and accuracy

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The employee must occasionally exert up to up to 25 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. This position requires in-office presence with minimized potential for hybrid working options (dependent upon staffing levels and other business necessities), involves sitting most of the time, but may involve walking or standing for brief periods of time.