Service Technician

Job Overview

Dubuque Fire Equipment is a provider of quality fire protection products and services and is currently seeking a motivated individual to be a part of our team. The Service Technician services and maintains Portable Fire Extinguishers, Emergency / Exit Lights, and Fire Suppression Systems for current and new customers. Selling services to new customers is also expected within the designated territory. Operation of a company vehicle and independent scheduling is required. Responsible for maintaining a professional, productive, and safe work environment.

DUTIES AND RESPONSIBILITIES:

• Assist customers in fulfilling service needs.
• Perform site surveys to educate customers of required related fire protection equipment.
• Understand product capabilities, warranties, product usages and challenges, to further educate and serve external customers.
• Responsible for notifying direct supervisor of any equipment break down or malfunction or any unsafe working conditions.
• Responsible for complying and enforcing safety requirements while on company property and at customers’ site.
• Perform other related duties as assigned and as necessary depending on the situation and location.
• Must be able to lift or carry heavy objects.
• Understand and implement the concepts and principles of NFPA 10, 12, 12A, 17, 17A and 96.

• Complete inspection worksheets and any other appropriate paperwork for customer, local AHJ’s and customer’s insurance company.
• Driving to locations
• Typical workday ranges between 4:00 AM – 6:00 PM (Depending on customers’ availability)
  • Plan your own schedule.

**Training is provided and paid for**

Fire Extinguishers:

• Perform inspections and routine maintenance on extinguishers and emergency lights.
• Clean extinguishers and recharge them with approved materials
• Inspect, repair, and test fire extinguishers using hand tools, hydrostatic test equipment
• Dismantle extinguishers and examine mechanical parts, extinguishing agents, and expelling means; replaces worn or damaged parts
• Checking each extinguisher in location to ensure it is up to code
• Verify that proper fire extinguishers and fire extinguisher placement is in place
• Hydro-test low pressure cylinders
• Assist in fire safety inspections
• Perform fire demos- training on the proper use of fire extinguishers
• Servicing of customers Emergency and Exit lights to including required maintenance or repair
• Sales

Fire Suppression Systems

• Perform semi-annual inspections on suppression systems (kitchen, paint booth, etc.)
• Inspecting and repairing pre-engineered restaurant fire suppression systems
• Performing on-site emergency troubleshooting of fire suppression systems.
• Identify any systems NOT compliant with the latest NFPA standards, including UL300.

QUALIFICATIONS & REQUIREMENTS:

• Strong customer service orientation: both external and internal
• Excellent interpersonal and communication skills: oral and written.
• Time management: strong ability to organize and manage multiple priorities.
• Flexibility: ability to effectively adapt to change and thrive in a stimulating, hectic work environment
• Excellent driving record
  • Must have good driving record.
  • Valid Driver’s License
  • Must be insurable.

WHAT DUBUQUE FIRE EQUIPMENT OFFERS:
A challenging hands-on work environment, great team atmosphere, competitive salary, and benefit package including 401K