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IT Specialist

Job Overview

IT Specialist

Your Future starts here!

About the job: Area Residential Care is seeking a full-time IT Specialist to add to our team! Our mission is to empower people with intellectual disabilities to achieve their highest quality of life. Our vision is that every individual has the opportunity to live, work, and participate in a supportive and accessible community. The IT Specialist is in charge of setting up new hires electronically in our system as well as providing any technical assistance with server or software issues should they arise for our administrative team.

Schedule: First Shift, Monday - Friday (Flexible Times)

Benefits:

• Retirement savings plan with employer match
• Dental, vision & health insurance
• Employer provided life insurance
• Employer provided disability leave
• Paid time off
• Free employee assistance program (stress, financial, legal, caregiving, substance abuse, professional development)
• Employee referral program

Responsibilities:

• Provide technical assistance to staff, ensuring optimal use of information technology (IT) hardware, software, and cloud technologies, enhance system performance, secure data, and advise on IT equipment upgrades.
• Responsible for overseeing the ongoing operation and maintenance of the agency's IT systems.
• Recommend purchase or lease of appropriate hardware and software to meet the agency's needs.
• Set up and maintains IT equipment and systems, including software, cloud, internet connectivity and protocols, to meet the requirements of various departments
• Maintains IT technology/software records.

Required Qualifications:

1. Associate degree in Computer Science or a related field is required.

2. A minimum of two years’ experience working in computer and network setup/maintenance.

3. Must have experience with Active Directory.

4. Must have demonstrated knowledge of user profile management.

5. Must be able to set up Windows network shares and understand Microsoft administration.

6. Must have excellent written and verbal communication skills.

7. Must be able to regularly lift and transfer 20-50 lbs.

Preferred:

1. Bachelor’s degree in Computer Science or a related field

2. Microsoft Systems Administrator and other certification(s) are highly desirable.

3. Knowledge of Citrix, Windows, SQL, and other application software programs is essential.

4. Experience with CISCO, IOS, Microsoft SQL, CITRIX APP. Server & PBX is a plus

The selected candidate is required to successfully pass a background check and complete a pre-employment physical and drug screen as a condition of employment. In accordance with the Centers for Medicare and Medicaid Services mandate, candidates for employment must provide evidence of their first COVID-19 vaccine prior to the start of employment, or successfully request a medical or religious exemption to this requirement. The second vaccine is required within 30 days unless exempted.

Why Area Residential Care? We are a private non-profit organization dedicated to ensuring that every individual has the opportunity to live, work, and participate in a supportive and accessible community. Join a team of employees that are passionate about the work we do and the individuals we support! We offer a range of benefits including health and dental insurance, life insurance, retirement savings plans, vision coverage, and paid time off.

Area Residential Care provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, familial status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

COVID-19 considerations: We require masks for anyone not vaccinated.

Location: 3355 Kennedy Circle, Dubuque, IA 52002.