JOB POSTING IS EXPIRED
IT Systems Analyst-Student Services, Financial Aid, Student Accounts

Job Overview

SUMMARY
Southwest Tech is in the process of a multi-year college-wide Enterprise Resource Planning (ERP) software
implementation to deliver a world-class experience to its prospective and current students, staff, faculty, and
alumni. The IT Systems Analyst (SA) will play a key role throughout the project and will also have an important
ongoing role after implementation is complete. The IT SA will work in close collaboration with the department
heads of the Student Services (admissions, records, registration, advising), Financial Aid and Student Accounts
functional areas and with the ITS Director of Enterprise Applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE
• Collaborate closely with department heads to ensure that best practice business process changes in the
functional areas are fully understood and supported with the interest of providing improved services to
students and creating greater operational efficiency.
• Troubleshoot and analyze applications daily to modify and improve application systems to ensure stable
and consistent production.
• Research, analyze and test software updates to determine the impact on existing business processes.
• Lead the creation and implementation of reports and analytics dashboards as required by staff.
• Support departmental staff to make a smooth transition from existing systems, applications, and
processes to new tools and processes.
• Provide training in the use and upkeep of applications and technologies to derive maximum value from
the ERP system.
• By using workflow and other ERP tools, configure solutions to improve the automation of business
processes.

TRAINING, EXPERIENCE AND SKILLS
• Associate degree in information technology or related field required, bachelors preferred.
• 3-5 years’ experience as an IT Systems Analyst supporting higher education.
• Prior experience with a Student Information System (SIS) software system
• Excellent research, analytical, project management, critical thinking, decision making and problemsolving skills.
• Excellent verbal and written communication skills, and strong interpersonal and presentation skills
• Ability to learn quickly and work in a fast-paced environment.
• Ability to interact effectively with management, business users, and other team members.
• Ability to multitask, maintain an organized work environment, and be a team player and self-starter.
• Experience documenting business and system requirements, processes, and workflows
• Experience with planning and execution of testing efforts including, development of test cases,
coordination between technical and business resources, and documentation on testing results.
• Knowledge and experience with Agile software development methodology preferred.
2 Information Technology (IT) Systems Analyst - Student Services, Financial Aid & Student Accounts

KNOWLEDGE
• Microsoft Office
• Microsoft Power BI, SSRS, Management Reporter, Office 365, Visio preferred.
• Anthology Student/Reach preferred.

REMOTE/VIRTUAL WORK OPTION
A remote/virtual work arrangement is an option that may be discussed. If a remote option is approved, the
candidate will establish an appropriate work environment with reliable internet service. The successful candidate
will be provided with a Southwest Tech laptop and related software.

APPLICATIONS
Internal and External applicants complete and submit the online employment application at
www.swtc.edu/jobsatswtc.
For questions regarding the application process please email Human Resources at
humanresources@swtc.edu or 608.822.2314.

SALARY BAND: C42 Hourly- $24.88 - $34.83

BENEFITS/SERVICES
Our comprehensive benefit package includes the following and much more:
• Health Insurance
• Dental Insurance
• Life Insurance
• Long-Term Disability
• Health Savings Account
• Health Club Access
• Wisconsin Retirement
System Contribution
• On-campus day care
(hourly rate charged)

SELECTION PROCESS
The Review Committee will screen applicants and contact them for an interview. Meeting the minimum
qualifications does not assure the candidate an interview. Final candidate’s employment offer will be subject to
completion of background check and pre-employment drug screening.
Southwest Tech does not discriminate on the basis of race, color, national origin, sex, disability, age, gender identity, religion
or sexual orientation in its programs and activities. The Equal Opportunity/Affirmative Action Officer has been designated
to handle inquiries regarding non-discrimination policies. Call 800-362-3322, Ext. 2315 (TDD: 608-822-2072) or write
Southwest Tech, 1800 Bronson Blvd., Fennimore, WI 53809.