Billing Coordinator

Job Overview

For 80+ years, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature sensitive freight. Today, the organization runs two forward facing brands (Hirschbach & John Christner Trucking (JCT)) which generate a combined $1.2 billion in revenue and have become the 2^nd largest refrigerated carrier in North America. We are a veteran owned company with over 30% of employees being veterans.

The companies collectively provide the highest level of service in the industry and offer a breadth of services to our customers. Hirschbach & JCT have a tenured history paired with a future of growth and opportunity.

Hirschbach is looking to add a Billing Coordinator who works to process paperwork accurately and in a timely manner to invoice customers and ensure the company is paid in full. Work with other departments and customers to determine correct rates and charges to apply to invoices. Resolve billing errors and discrepancies.  Prepare reports for managers on billing statistics.

What you will do! 

• Prepares accurate invoices to customers.
• Communicates with the Sales, Customer Service, Dispatch and Settlements departments on invoices with exceptions.
• Works with company computer system for review, update, data entry and approval of invoices to customers.
• Review accounts receivable on a daily basis to determine which accounts may become or have progressed to a past due status
• Develop strategies for ensuring customers pay the company in full on time
• Work cooperatively with customers in a past due status to assist in resolving issues and recovering payment
• Works and communicates with drivers and operations offices to secure necessary paperwork with which to invoice customers.
• Sorts, files and mails invoices to customers.
• Responds to customer requests for supporting documentation for invoices, including bills of lading, proof of delivery, etc.
• Identifies billing problems or inconsistencies that will drive improvement in the billing process.
• Other duties as assigned.

Talent Requirements

• High school diploma/equivalent required; associates degree in Accounting or Business Administration preferred
• Accuracy and attention to detail
• Ability to multi-task and prioritize workload.
• Ability to process information with high levels of accuracy and energy.
• Computer proficiency and ability to navigate between multiple programs.
• Demonstrates an "All in to Win" attitude and performances and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

Pay & Benefits

• Opportunity to earn bonus incentives!
• Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
• Paid Time Off earned within your first year
• 160 Work From Home Hours after 1 year of service
• 401(K)

Corporate Dubuque Office Perks:

• Our fitness funplex with full gym, onsite free fitness instructor and yoga classes. Bonus perk with indoor pickle ball and basketball courts
• Weekly on-site chiropractor and massage therapist
• Weekly on-site barber
• On-site daily coffee truck, salad/soup bar and lunch service
• Casual work environment with tremendous upward potential