JOB POSTING IS EXPIRED
Country Store Cashier

Job Overview

PURPOSE AND PERFORMANCE GOALS

Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding Resort information, directions, local attractions, and guest concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following (other duties may be assigned):

• Greet guests when entering store.
• Perform transaction on POS using accurate, proper cash handling methods in order to present the customer with timely and precise procedures.
• Maintains good customer relations by answering questions and taking care of customer concerns in a timely and knowledgeable manner, in person and on the phone.
• Operates the telephone equipment by accepting incoming calls, providing guests with timely and efficient service.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs the shift check list to ensure accuracy of all aspects of the shift.
• Maintains the store’s cleanliness by sweeping, mopping, dusting.
• Knowledge of opening and closing procedures for the store.
• Accountable for all sales, money, credit card transactions, etc.
• Incorporate safe work practices in job performance.
• Responsible for stocking merchandise.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED.  One-year cashier or two years customer service experience; or an equivalent combination of education and experience preferred.

LANGUAGE SKILLS

Must be able to communicate clearly with guests, customers, supervisors, and fellow employees. 

MATHEMATICAL SKILLS

Must be able to calculate amounts and apply basic addition, subtraction and multiplication.

CERTIFICATES, LICENSES, REGISTRATIONS –Alcohol Service Training (Must meet state age requirements for the service of alcohol). Illinois UST Class C Operator Training for dispensing of gasoline.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees must be able to stand for extended periods of time.  Use of hands, fingers, and arms is required.  Job frequently requires standing, walking, bending, and crouching.

HOURS

Due to the seasonal nature of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.  Also, depending on the season, hours may be reduced at any time.