JOB POSTING IS EXPIRED
Business Analyst – Student Information System

Job Overview

SUMMARY
Southwest Tech has been in the process of a multi-year, college-wide Enterprise Resource Planning (ERP)
software implementation to deliver a world-class experience to its prospective and current students, staff, faculty,
and alumni. The Business Analyst (BA) will play a key role in the success of the ERP to ensure that best practice
of business process changes in the functional areas are fully understood and supported with the interest of
providing improved services to students and creating greater operational efficiency. The BA will work in close
collaboration with the staff and department leads of Student Services (admissions, records, registration,
advising), Financial Aid and Student Accounts, and the Information Technology Services - Director of Enterprise
Applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE
• Serve as the primary subject matter expert for the ERP in the Student Information System.
• Work with our third-party vendor, Anthology, and internal staff to manage the ticketing process.
• Troubleshoot and analyze applications daily for modifying and improving application systems to ensure
stable and consistent production.
• Research, analyze, and test software updates to determine the impact on existing business processes.
• Assist in the creation and implementation of reports and analytics dashboards as required.
• By using workflow and other ERP tools, configure solutions to improve the automation of business
processes.
• Responsible for fostering continuous improvement in both processes and access to data/information.
• Work with stakeholders to document processes and procedures.
• Play a key role across many disciplines including requirements gathering, documentation, analysis,
design, and testing.
• Identify end-user training needs, create training plans, develop training materials, and conduct training
sessions that drive systems acceptance.

TRAINING, EXPERIENCE AND SKILLS
• Associate degree in information technology or related field required, Bachelor’s degree preferred.
• Minimum 3 years’ experience as a Business Analyst, previous roles supporting higher education
preferred.
• Prior experience with a Student Information System software system preferred.
• Excellent research, analytical, project management, critical thinking, decision making, and problemsolving skills.
• Excellent verbal and written communication skills, and strong interpersonal and presentation skills.
• Ability to learn quickly and work in a fast-paced environment.
• Proficient typing and data entry skills.
• Ability to interact effectively with management, business users, and other team members.
• Ability to multitask, maintain an organized work environment, and be a team player and self-starter.
• Experience documenting business and system requirements, processes, and workflows.
• Experience with planning and execution of testing efforts including: development of test cases,
coordination between technical and business resources, and documentation on testing results.

KNOWLEDGE
• Knowledge of information systems, database table structures, Microsoft Office, and Microsoft
Dynamics.
• Microsoft Power BI, SSRS, Management Reporter, Office 365, and Visio (all preferred).
• Experience with Anthology Student and Reach modules preferred.

REMOTE/VIRTUAL WORK OPTION
A remote/virtual work arrangement is an option that may be discussed. If a remote option is approved, the
candidate will establish an appropriate work environment with reliable internet service. The successful candidate
will be provided with a Southwest Tech laptop and related software.

APPLICATIONS
Internal and External applicants complete and submit the online employment application at
www.swtc.edu/jobsatswtc.
For questions regarding the application process please email Human Resources at
humanresources@swtc.edu or 608.822.2314.

SALARY BAND: C42 Hourly- $24.88 - $34.83

BENEFITS/SERVICES
Our comprehensive benefit package includes the following and much more:
• Health Insurance
• Dental Insurance
• Life Insurance
• Long-Term Disability
• Health Savings Account
• Health Club Access
• Wisconsin Retirement
System Contribution)
• On-campus day care
(hourly rate charged)
• & other optional benefits

SELECTION PROCESS
The Review Committee will screen applicants and contact them for an interview. Meeting the minimum
qualifications does not assure the candidate an interview. Final candidate’s employment offer may be subject to
completion of background check and pre-employment drug screening.

Southwest Tech does not discriminate on the basis of race, color, national origin, sex, disability, age, gender
identity, religion or sexual orientation in its programs and activities. The Equal Opportunity/Affirmative Action
Officer has been designated to handle inquiries regarding non-discrimination policies. Call 800-362-3322, Ext.
2315 (TDD: 608-822-2072) or write Southwest Tech, 1800 Bronson Blvd., Fennimore, WI 53809.