Assistant Director/Advisor TRIO Student Support Services

Job Overview

The University of Dubuque is a growing faith based University that is seeking an Assistant Director/Advisor TRIO Student Support Services. This federally-funded program at UD serves 140 students who are first-generation, low income, and/or students with a disability by providing holistic support to participants.  This is a grant funded full-time, 11-month position funded through August of 2025 with the opportunity for continued employment pending the grant being re-awarded for another five years.

The University of Dubuque offers a competitive wage and an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Primary Responsibilities:

• Maintain a case load of 50-70 TRIO participants each academic year by providing academic, career, financial, and personal advising and support
• Concentrate on the assessment functions of project services and participants in order to coordinate support as needed to increase participant engagement, persistence, and degree completion
• Coordinate the process of recruitment, identification, and placement of eligible participants.
• Compile detailed records (will involve the creation and maintenance of confidential, separate file folders for each SSS participant that will include SSS-eligibility data)
• Support and attend SSS programming—including educational workshops, guest speakers/lecturers, cultural enrichment opportunities, and community building offerings
• Perform extensive data entry regarding SSS participants, and maintain detail-oriented records and reports for the SSS Program Director which are critical for SSS grant reporting
• Encourage student participation in SSS workshops, events, and College 101 academic skill development lessons
• Prioritize effective interpersonal relations and work collaboratively with faculty, staff, and other departments across campus on behalf of SSS participants
• Responsible for administrative decisions regarding the SSS Program in the absence of the SSS Program Director
• Perform other duties as assigned in support of the University’s Mission

Requirements:

• Master's degree required, preferably in Student Affairs, Higher Ed., Counseling, Psychology, Social Work or a related field is preferred
• Minimum of two years of experience serving in an advising capacity in higher education
• Knowledge and experience supporting the academic, economic, social, and cultural needs of disadvantaged students
• Experience in providing case management services and advising students on college course selection, financial aid application process, and graduate school exploration and funding
• Ability to work effectively with diverse populations including students, faculty, staff, administration and outside agencies
• Good organizational skills, strong self-motivation, and accountability
• Strong verbal and written communication in one-on-one situations, small and large group settings
• Learn and maintain knowledge of TRIO legislation and regulations and attend professional development trainings as assigned
• Computer skills proficiency (data entry, spreadsheet, word-processing, internet, and social media)

To apply with a growing faith based University for the Assistant Director/Advisor TRIO Student Support Services position, please submit a cover letter, resume, three professional references, and UD employment application, located on our website, to HR@dbq.edu or to the Director of Human Resources, at the University of Dubuque, 2000 University Avenue, Dubuque, IA 52001.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed.  AA/EEO. For more information regarding the Jean Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/