Surveillance Agent

Job Overview

Position Description:

The Surveillance Agents at the Diamond Jo Casino are responsible for monitoring the activities of the casino floor and all areas of the property. They do this by utilizing specific equipment to respond to, identify, and record questionable activities. What’s a Surveillance Agent do daily?

• Utilize electronic video observation and recording equipment to maintain observation of entire property,
• Monitor all areas of the casino for any act of suspicious and/or illegal activities and advise supervisors immediately,
• Record entries on daily shift reports and audits, and
• Cooperate with individual departmental investigation and law enforcement agency investigations as needed

Position Requirements:

• Must be at least 18 years of age
• Minimum of 6 months casino experience preferred
• Knowledge of CCTV system, all casino games, working knowledge of Microsoft office programs
• Must be able to stand, sit, or walk for extended periods of time
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations