Learning Support Coach

Job Overview

The University of Dubuque is a growing faith based University that is seeking a Learning Support Coach.  This is a full-time, 10-month position.  The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Primary Responsibilities:

• Build rapport and a “caringly intrusive” relationship with students
• Help students identify their strengths and challenges
• Assist students in setting academic and career goals
• Guide students in developing study skills and other habits to ensure success
• Monitor student academic performance and progress towards goals and maintain accurate, up-to-date records
• Help students learn to communicate with faculty, coaches, advisors, and staff to encourage effective problem solving and self-advocacy and to create a support network
• Connect students with necessary Learning Support Services and help them navigate other campus processes (e.g. Advising, Financial Planning, etc.)
• Facilitate large group Study Tables events
• Support the Bridge Scholar Program by serving individual students as assigned and assisting with Bridge labs and events
• Help with Academic Success Center promotion (e.g. plan and lead events, assist with social media, develop other initiatives to increase student awareness and participation)
• Assist with training and supervising of peer tutors and writing consultants, as needed
• Establish and maintain a flexible work schedule that best serves student and ASC needs (some weekly evening hours required)
• Comply with FERPA, HIPPA, campus, and department guidelines
• Perform other duties as assigned in support of the University’s Mission

Skills and Abilities:

• Knowledge of learning differences and barriers that impact traditional and non-traditional college students
• Experience working with underrepresented students from varying academic, economic, social, and cultural backgrounds
• Excellent interpersonal communication skills and ability to work collaboratively with students, staff, faculty, and administration
• Effective problem-solving skills
• Ability to maintain and model professionalism and appropriate boundaries with students

Qualifications:

• Bachelor’s degree is required (education, guidance, psychology, communication, or a related field is preferred)
• Minimum of two years teaching or mentoring experience in either a formal or informal education setting

To apply with a growing faith based University for the Learning Support Coach position, please submit a cover letter, resume, three professional references, and UD employment application, located on our website, to HR@dbq.edu or to the Director of Human Resources, at the University of Dubuque, 2000 University Avenue, Dubuque, IA 52001.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed.  AA/EEO. For more information regarding the Jean Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/