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Tier 1 Tech Support

DigiFarm VBN

3 Positions

ID: REQ1000

Posted On 08/30/2024

Job Overview

Tier 1 Tech Support

Provide phone support to dealers and end users, troubleshooting RTK network or equipment issues. Ability to speak well over the phone, follow troubleshooting guides, document all interactions and communicate effectively with customers and team members is required. Must be reliable, self-directed and have a willingness to learn and grow within the industry. Prior tech support or agricultural knowledge is preferred.
Position is full time on site in Monticello, IA.  Opportunities for growth within the company.

Primary Contact

1725039043028

Gwen Lewis

,

Phone

Phone

Phone

Fax

gwen.lewis@digifarm.com

Email

True

False

False

Job Details

Categories

Customer Service
Technical

Location

Monticello, IA

Shift

First Shift
Rotating Shift
Flexible

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$17-$19

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays


Qualifications

Education

High School/GED

Company ID

52224

Job REQ #

REQ1000

# Positions

3

Start Date

20240830

End Date

20241130

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DigiFarm VBN

About the Company

DigiFarm VBN is a cutting-edge RTK correction service that enhances GPS accuracy for agricultural operations. We work with producers, ag retailers, drone operators and precision ag dealers.  Our network combines multiple base stations to create a virtual base station near the user, ensuring reliable RTK signals anywhere within the network. Compatible with all major GPS receivers and farm equipment, we eliminate the need for physical base stations, offering a robust and accurate solution over a vast area. We offer career opportunities in sales, support, product assembly and testing, product development and network installation and maintenance.