Career Pathway Certificate: Customer Service - Access Dubuque Jobs

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Job Overview

Develop the skills necessary for; delivering clear, concise, effective verbal and written business communications, stellar customer service, problem solving, decision making and quality assurance through classroom and experiential learning.

Class Start Date: Sept. 26
Tuition Cost: $1,199*

Additional Information:

In partnership with Greater Dubuque Development Corporation and Opportunity Dubuque, the College will provide child care assistance at no cost to those who qualify while students are in class for this program. Also, full-time employed graduates from this program may qualify for additional child care support for up to 12 months at a licensed or registered child care provider. Child care services are available in the Dubuque and Peosta areas only.

For course schedule and registration information visit nicc.edu/solutions

*Tuition Assistance and childcare support is available to those who qualify. Contact a Career Coach to get started today!

Primary Contact

1675797365789

Marcus Ingles

College & Career Coach,

844-642-2338, ext. 3314

Phone

Phone

Phone

Fax

inglesm@nicc.edu

Email

True

False

False

Job Details

Categories

Clerical/Office Administration
Customer Service
Hotel/Hospitality/Tourism
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1180

Job REQ #

# Positions

5

Start Date

20240904

End Date

20240919

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Northeast Iowa Community College

About the Company

Northeast Iowa Community College (NICC) serves the transfer, career and technical education needs of our region’s residents, businesses and industries in a district area that encompasses eight counties and approximately 5,000 sq. miles. More than 28,400 students enroll in Business and Community Solutions courses and academic certificate, diploma and degree programs every year. NICC offers associate’s degrees and general education courses that readily transfer to four-year colleges and universities, and state-of-the-art technology and lab areas that prepare students for high demand careers.

The College has two primary campuses in Peosta and Calmar, and seven service locations in Cresco, Dubuque, Manchester, New Hampton, Oelwein and Waukon, that offer convenient amenities, services, educational resources and computer labs for students.

As one of northeast Iowa’s largest employers, the College employs 680 faculty and staff members, and the average tenure of all part-time and full-time faculty is 12 years.

At Northeast Iowa Community College, we believe that diversity and inclusion are essential pillars of academic excellence and community empowerment. We are committed to cultivating an environment where individuals from all walks of life feel respected, valued, and empowered to succeed.