Pool Manager - Temporary 2025 Term

Job Overview

Position Summary

Job Duties

JOB DUTIES:

• Analyze financial records to improve efficiency; and data to inform operational decisions and activities.
• Direct sales, marketing, and customer service activities; organizational operations, projects and services; financial operations; and laborer duties.
• Determine pricing and monetary policies; and resource needs.
• Prepare staff schedules and work assignments.
• Monitor performance of organizational members and partners.
• Provide basic information to guests, visitors, or clients.
• Develop organizational goals and objectives; organizational policies and programs; and marketing plans and strategies.
• Implement organizational process and policy changes.
• Conduct employee training programs.
• Recommend organizational process and policy changes.
• Manage environmental sustainability projects.
• Conduct staff orientation and weekly staff meetings.
• Process payroll.
• Schedule lap swims.
• Test water chemistry and complete required state health forms.
• Backwash pool filters.
• Inform aquatics supervisor of the need to order pool supplies; and of employee misconduct, tardiness or poor customer service.
• Open and close the facility.
• Attend workshops and meetings, including bi-weekly meetings with supervisor, managers and head guards.
• Supervise lifeguards.
• Perform mid- and end-of-season evaluations on pool personnel.
• Assist staff members with daily pool operation.
• Inspect facility including AED, fanny packs, diving boards, lifesaving/rescue equipment, ladders, locker rooms, showers, deck areas, grounds, slides.
• Record inspection problems and inconsistencies and inform aquatics supervisor.
• Receive and handle public concerns, problems and suggestions.
• Notify proper authority, i.e., police, aquatic supervisor, when serious problems arise.

KNOWLEDGE, SKILLS AND ABILITIES:

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Social Perceptiveness - Understanding people's reactions.
• Service Orientation - Looking for ways to help people.
• Speaking and Expression – Communicating clearly by talking to others.
• Coordination - Changing what is done based on other people's actions.
• Active Listening - Listening to others, not interrupting, and asking good questions.
• Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
• Instructing - Teaching people how to do something.

Qualifications

MINIMUM QUALIFICATIONS:

• Two (2) years’ experience in pool operations
• Experience as a lifeguard for a public swimming pool or area
• Current lifeguarding, CPR, and first aid certificates

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in business or administration fields
• Basic understanding of pool water quality control and pool equipment's mechanical functions
• Experience working with a diverse workforce and population

Supplemental Information

SUPERVISORY STATUS: Functional

FLSA STATUS: Exempt