Concession Worker (Golf) - Temporary 2025 Term

Job Overview

Position Summary

Wage: $10.62 - $12.03 Hourly (+ tips)

The Concessions Workers will serve food and drink to golfers and customers; as well as perform other duties as assigned.

Job Duties

• Process customer bills or payments.
• Clean food preparation areas, facilities, or equipment; tableware; restrooms.
• Operate cash registers; kitchen tools and equipment to include popcorn machine, flat top grill, deep fryer, and hot dog roller; and concession equipment.
• Take customer orders.
• Balance receipts.
• Serve food and beverages.
• Cook foods.
• Prepare hot or cold beverages; and food.
• Arrange tables or dining areas.
• Collect dirty dishes or other tableware.
• Add garnishes to food.
• Cut cooked or raw foods.
• Order materials, supplies, or equipment.
• Package food or supplies.
• Communicate dining or order details to kitchen personnel.
• Stock serving stations and dining areas with food or supplies.
• Practice food service health and sanitation procedures.
• Report potential hazards to supervisor.
• Verify age of customers purchasing alcohol products and writing checks using photo identification.
• Maintain uniform and nametag per required guidelines.
• Assist with complete start-up and closing procedures.

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Active Listening and Comprehension - Listening to others, not interrupting, asking good questions, and understanding what people are saying.

Qualifications

MINIMUM QUALIFICATIONS:

• Must be eighteen years of age.
• Must establish IPACT certification prior to first day of employment.
• Current Iowa Class C – Operator, or equivalent or higher state-issued driving license

Supplemental Information

SUPERVISORY STATUS: None

WORKING CONDITIONS: Work includes constantly moving about, communication with others and repetitive wrist, hands and/or fingers motions. On occasion, will stand or still for prolonged periods of time, move objects, assess the assigned tasks, work in outdoor element such as wind or rain, and work in noisy environments.

FLSA STATUS: Non-exempt