Concessions Manager (Softball) - Temporary 2025 Term

Job Overview

Position Summary

GENERAL SUMMARY:  Under supervision of the Recreation Supervisor, will directly supervise and coordinate activities of concessions workers; oversee McAleece Concessions operations; provide food and beverage products; and perform other duties as assigned. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Job Duties

• Answer customer questions about goods.
• Greet customers, patrons, or visitors.
• Supervise concessions personnel.
• Establish operational policies.
• Examine condition of property or products.
• Monitor sales activities; inventories of products; and work areas to provide security.
• Train concessions personnel.
• Assign duties or work schedules to employees.
• Maintain records of sales or other business transactions.
• Set up merchandise displays.
• Clean work areas.
• Sell products.
• Prepare financial documents, reports, or budgets; food.
• Purchase stocks of food and beverage merchandise or supplies.
• Hire and evaluate staff.
• Receive and inventory food and beverage supplies.
• Order, purchase, receive and inventory food and beverage supplies.
• Ensure food preparation, safety and sanitation procedures are followed.
• Conduct staff meetings.

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Service Orientation - Looking for ways to help people.
• Social Perceptiveness - Understanding people's reactions.
• Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Qualifications

MINIMUM QUALIFICATIONS:

• Possession of a high school diploma or its equivalent.
• Obtain First Aid/CPR/AED certifications (provided by department).
• Obtain ServSafe and IPACT certifications (provided by department).

PREFERRED QUALIFICATIONS:

• Food service experience.
• Supervisory experience.

Supplemental Information

WORKING CONDITIONS: Work is performed in an outdoor setting under extreme weather conditions including heat, cold, wind, rain, snow, etc.

SUPERVISORY STATUS: Functional

FLSA STATUS: Non-exempt