Patient Care Representative

Job Overview

Unified Therapy Services is hiring a Patient Care Representative

This is a full time position that will work at the front desk of our clinic in Dubuque, IA.

Essential Duties and Responsibilities:

• Verifying insurance benefits for patients
• Posting billing charges from therapists
• Posting patient payments and scheduling patients
• Schedule and rescheduling appointments for multiple providers
• A friendly face to greet parents and patients entering organization
• Answer multi-line telephone, screen, and direct calls
• Faxing and receiving physician orders
• Reviewing new evaluation paperwork
• Setting up new referrals
• Receive insurance information and make copies of card
• Prepare letters and documents
• Schedule meeting times for staff and management
• Compile and record medical charts, reports, and correspondence

Education and Experience

• High school diploma
• Scheduling appointments
• Insurance verification
• Proficient in Microsoft Office programs

Skills:

• Excellent customer service
• Ability to multi-task and attention to detail
• Ability to work in a fast-paced environment
• Excellent communication skills (written and verbal)
• Professional personal presentation
• Basic conflict resolution skills
• Organizing and planning
• Initiative
• Reliability

Email resume to careers@unifiedtherapy.com or complete application at unifiedtherapy.com/careers