Under the direct supervision of the Registered Nurse, the CNA proactively ensures patient safety and security.  The CNA observes and monitors safety and comfort of non-suicidal, suicidal and patients who require frequent and continual observation and contact, due to psychiatric, medial and/or safety reasons.  

Customers include Patients and families, staff, co-workers, volunteers, clinical directors, clinical supervisors, and healthcare providers. 

                                                                                                                                                                        ESSENTIAL FUNCTIONS:

Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center's Mission and Values.

Performs other duties consistent with purpose of job as directed.

Promotes customer satisfaction.

Ensures patients comfort and relates any concerns and/or patient issues promptly to the Registered nurse and any other appropriate providers involved with the patients care, assists in implementing safety measures and de-escalation. 

Maintains the prescribed level of surveillance, including constant observation in the line of sight and in proximity for rapid intervention even when visitors are in the room and when patient is in the bathroom; accompanies the patient at all times including off-unit for diagnostic studies. 

Maintains order in the patient room.

Assist Registered nurse and care team, in conducting activities that enhance the patient’s wellbeing, including but not limited to, ambulating, toileting and other activities of daily living. 

Interacts and engages with the patient in therapeutically prescribed activities while helping to ensure patient and family satisfaction. 

Engages agitated patients in physical and non-physical interventions to de-escalate without having to resort to physical restraints when possible.  Ensures a safe environment for patient, self and others. 

The PSA may engage the patient with diversional activities, as appropriate to patient status, such as playing cards, puzzles and games. 

Maintains required department confidentiality and abides by HIPPA regulations. 

Takes an active role in enhancing ability to carry out job functions through personal and professional/job related growth and development and participates in Medical Center and/or departmental education programs.

Supports and abides by all Medical Center departmental, and safety policies and procedures.  Proactively identifies safety concerns surrounding the work environment. 

WORKING CONDITIONS AND PHYSICAL DEMANDS:

This job requires walking, standing, bending, stretching, stooping, squatting, reaching above

     shoulder level, crouching, kneeling, balancing, and pushing/pulling.

This job also requires occasional lifting more than 50lbs. 

The job requires the use of hands for simple grasping.

The employee is exposed to marked changes in temperature and humidity, infectious and                 radiation exposure.

Must be able to see at a near visual acuity level.

Must be able to speak.

Must be able to hear speech.

Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.