Job Overview

Looking for a steady office role where you can stay organized and support a team?
We’re hiring a Office Assistant (Case Management) to work for a company in Dubuque, IA to help with administrative tasks, document processing, and communication in a professional office setting.

What You’ll Do:

• Review reports, letters, and billing documents for accuracy
• Print and prepare case management materials as needed
• Answer phones and direct calls to appropriate staff
• Distribute reports, correspondence, and documents based on client preferences
• Set up and maintain case files and records
• Assist with mailings, surveys, and educational materials
• Fax, copy, and manage confidential information
• Monitor incoming faxes and distribute to the correct team members
• Support case managers with administrative tasks and daily needs
• Track and maintain inventory of materials and supplies
• Complete quality checks and assist with daily reporting

What You Need:

• High school diploma required
• At least 1 year of professional office experience
• Strong computer skills (Microsoft Word, Excel, and general office systems)
• Experience with multi-line phone systems preferred
• Strong attention to detail and proofreading skills
• Excellent written and verbal communication
• Friendly, helpful attitude and team-oriented mindset

What Makes You a Great Fit:

• Highly organized and able to manage multiple tasks
• Dependable with strong follow-through
• Comfortable handling confidential information
• Willing to support a team and take direction as needed