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Office Coordinator

Job Overview

Your Responsibilities

As a Office Coordinatoryour primary responsibility is to perform clerical, receptionist and client service duties. Additional duties and responsibilities include:

• Greeting clients and visitors in a professional, confidential matter
• Scheduling appointments for clients
• Reviewing insurance coverage with clients
• Obtain any/all payments including copays, balances and SFS% if applicable
• Ensuring a positive and professional client services experience

What You Need

• High school diploma or equivalent
• Ability to work independently as well as with others throughout agency
• Must use proper telephone etiquette and have respectful behavior towards clients
• Maintain confidentiality
• Basic computer/keyboarding skills
• Customer service experience
• Experience with clerical duties

What Makes You Stand Out

• Experience working with insurance providers
• Experience making bank deposits and reconsiling credit card statements monthly
• Experience working in Electronic Health Record Systems
• Multi-line telephone skills

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)
• Dental insurance
• Vision insurance
• 401(k) with profit sharing and employer match 
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• On-site primary care
• PerkSpot- employee discount program
• MeMD- virtual health provider for you and your family
  • Free talk therapy
  • $0 Telehealth/urgent care
  • Discounted psychiatry
• Employee assistance program
• Advancement opportunities

About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required**