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Office Coordinator

Hillcrest Family Services

1 Positions

ID: 56969

Posted On 01/27/2023

Job Overview

Residential Care Facility (RCF) - Dubuque, IA

Full-Time (30+)

High school diploma or GED

Up to 10%

First Shift

Admin - Clerical
Description

Your Responsibilities

As an Office Coordinator, your primary responsibility is to perform clerical, receptionist and client service duties. Additional duties and responsibilities include:

  • Greeting clients and visitors in a professional, confidential matter
  • Assist with scheduling, update spreadsheets for building, distribute all papers needed for daily record keeping (ADL, round sheets, safety checks, meals)
  • Receive and distribute mail
  • Serve as role model, teacher, and support staff for our residential clients
  • Assist with billing when needed
  • Assist with signing in and out for clients
  • Assist with admissions as directed
  • Knowledge of all agencies policies and procedures in case of emergencies
  • Comply with all state, federal and agency guidelines for client records 

 

Competitive benefits package for full-time employees working 30+ hours a week:

  • Health insurance (up to 79% employer paid)
  • Dental insurance
  • Vision insurance
  • 401(k) with profit sharing and employer match 
  • Paid time off
  • 10 paid holidays
  • Staff development and training
  • Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
  • Employer paid CEU's through Relias
  • On-site primary care
  • PerkSpot- employee discount program
  • MeMD- virtual health provider for you and your family
    • Free talk therapy
    • $0 Telehealth/urgent care
    • Discounted psychiatry
  • Employee assistance program
  • Advancement opportunities

 

About the Program

Hillcrest's Adult Residential Services operates several 5 bed group homes and a 60+ bed care facility for adults who have a mental health diagnosis. Serving as a steppingstone from hospitalizations to independent living, these programs provide supervision in a safe, secure, and protected environment, with the following support:

  • 24 hour staffing and supervision
  • Individual counseling and care coordination
  • Mental health support
  • Medication management
  • Social and community integration
  • Physical and emotional health development
  • Recreational activities (structured and unstructured)
  • Daily living skills education and instruction

 

About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We're a place where compassion is commonplace. Where our passion soars and faith restores.

 

**COVID-19 Vaccination Not Required**

Qualifications

What You Need

  • High school diploma or equivalent (GED or NCR accepted)
  • Must be 18 years of age
  • Strong written and verbal communication skill
  • Basic computer/keyboarding skills

 

What Makes You Stand Out

  • Bachelor's degree in a human service field or ability to meet BHIS credentials
  • Acceptable agency driver
  • One year experience working with adolescents
  • Med Manager training

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

humanresources@hillcrest-fs.org

Email

True

False

True

Job Details

Categories

Clerical/Office Administration
Human and Social Services

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1066

Job REQ #

56969

# Positions

1

Start Date

20230127

End Date

20230130

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help.  In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well.  Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community InvolvementWith primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~