Office Manager and HR Policy Coordinator

Job Overview

Smart Retract is growing and is looking to hire an Office Manager and HR Policy Coordinator, a position that will have leadership and growth opportunities involved with front office management and associated responsibilities tied to our business of retractable safety gates, accessories, and other related products.

The Office Manager and HR Policy Coordinator will be responsible for managing the daily operations of the office, overseeing human resources functions, and developing, implementing, updating, and enforcing office policies and procedures. This role combines office management, HR duties, and policy writing to ensure organizational efficiency, compliance, and a positive workplace culture.

Smart Retract is a team of hard working, smart, and innovative people focused on growing our business and being an industry leader of creative and highly functional retractable consumer products. We design, develop, manufacture, sell, distribute, and support our entire line of products making for a unique and unmatched supply chain management and business model. Our products are 100% Made in USA, and we ship all over the world, every day.

Job Details

Job Category: Office

Job Title: Office Manager and HR Policy Coordinator

Days/Hours:  Monday-Friday 7:30 am – 5:00 pm

Job Status: Full Time

Pay: Great compensation offered. Range depending on experience and capabilities.

 Employee Benefits

• Health, dental, and vision insurance.
• Retirement plan with company match.
• Paid vacation, PTO, and holidays.
• A friendly, comfortable work environment!
• Employee discount.
• And more!

Role and Responsibilities

Office Management

• Oversee and coordinate daily office operations, including managing office supplies, equipment, and office maintenance.
• Ensure the office environment is organized, safe, and conducive to productivity.
• Maintain and organize filing systems (both electronic and physical) to ensure all documents are easily accessible.
• Manage and oversee office-related inquiries, of phone calls, emails, mail distribution and returns.
• Liaison with external vendors, service providers, and contractors to ensure smooth office operations.
• Organize company events, meetings, and team-building activities.

Human Resources

• Assist in the recruitment process, from job posting to candidate selection and onboarding.
• Manage and coordinate employee benefits administration, including PTO, payroll, health insurance, retirement plans, and other company benefits.
• Support performance management processes, including performance evaluations, feedback sessions, and development programs.

Policy Writing and Development

• Develop, write, and update company policies, procedures, and Employee Handbook.
• Collaborate with Owner/CEO to update and create policies that support company goals and improve workplace efficiency.
• Ensure that all policies are communicated effectively to employees and are easily electronically accessible.
• Maintain a record of all policies and procedures, ensuring they are properly updated, documented, and archived.
• Provide guidance on policy interpretation, application, and enforcement.

Qualifications and Requirements

• Proven experience in office management, human resources, and policy development.
• Strong writing and communication skills, with the ability to create clear, concise, and comprehensive policies.
• Excellent organizational and multitasking abilities.
• Solid knowledge of HR principles.
• Proficient with office software (e.g., MS Office Suite).
• Ability to maintain confidentiality and manage sensitive information with discretion.
• Attention to detail, problem-solving, and analytical skills.
• Driven and accountable for your own responsibilities and results.
• Highly organized, with the ability to simplify complicated issues into smaller manageable components to successfully solve problems.
• Sees problems as opportunities rather than roadblocks.
• Universal focus on quality and understanding of how it helps productivity.
• Familiarity with online sales.

Education and Experience

• Bachelor’s degree in Business Administration, Human Resources, or a related field (preferred).
• At least 3-5 years of experience in office management, human resources, or policy development.
• Previous experience in policy writing is a plus.

If you’re onboard so far and ready to take on a challenging, but very rewarding and growth-oriented role, please send an email to career@SmartRetract.com or call us at 563-588-2530 to submit an application and learn more about joining the Smart Retract team!

***All applications are kept confidential***

Also, visit us at:

Retract-A-Gate.com to learn more about our product lines.