Office Manager & HR Policy Coordinator

Job Overview

Smart Retract is growing and is looking to hire an Office Manager & HR Policy Coordinator. This position will also have leadership position growth opportunities. We manufacture and assemble our line of innovative retractable products for home or business. We’re a small company and leaders in our market. We design, manufacture, sell, distribute, and support our entire line of products making for a unique and unmatched supply chain management and business model. Our products are 100% Made in USA, and we ship all over the world, every day (see more details at SmartRetract.com).

Job Details

Job Category: Office

Job Title: Office Manager & HR Policy Coordinator

Days/Hours:  Monday-Friday 7:30am – 5:00 pm

Job Status: Full Time, 40 hours per week, or more as needed

Pay: Great compensation offered. Range depending on experience and capabilities.

What we offer to Full-time employees:

• Health, Dental, and Vision Insurance
• Retirement Plan
• Paid vacation, PTO, and holidays

• Employee discount

The Office Manager & HR Policy Coordinator will be responsible for managing the daily operations of the office, overseeing human resources functions, and developing, implementing, updating, and enforcing office policies and procedures. This role combines office management, HR duties, and policy writing to ensure organizational efficiency, compliance, and a positive workplace culture.

Role and Responsibilities

Office Management

• Oversee and coordinate daily office operations, including managing office supplies, equipment, and office maintenance
• Ensure the office environment is organized, safe, and conducive to productivity
• Maintain and organize filing systems (both electronic and physical) to ensure all documents are easily accessible
• Manage and oversee office-related inquiries, of phone calls, emails, mail distribution and returns
• Liaison with external vendors, service providers, and contractors to ensure smooth office operations
• Organize company events, meetings, and team-building activities

Human Resources Responsibilities

• Assist in the recruitment process, from job posting to candidate selection and onboarding
• Manage and coordinate employee benefits administration, including PTO, payroll, health insurance, retirement plans, and other company benefits
• Support performance management processes, including performance evaluations, feedback sessions, and development programs

Policy Writing and Development

• Develop, write, and update company policies, procedures, and Employee Handbook
• Collaborate with Owner/CEO to update and create policies that support company goals and improve workplace efficiency
• Ensure that all policies are communicated effectively to employees and are easily electronically accessible
• Maintain a record of all policies and procedures, ensuring they are properly updated, documented, and archived
• Provide guidance on policy interpretation, application, and enforcement

Qualifications and Requirements

• Proven experience in office management, human resources, and policy development

• Strong writing and communication skills, with the ability to create clear, concise, and comprehensive policies
• Excellent organizational and multitasking abilities
• Solid knowledge of HR principles
• Proficient with office software (e.g., MS Office Suite)
• Ability to maintain confidentiality and manage sensitive information with discretion
• Attention to detail, problem-solving, and analytical skills
• Driven and accountable for your own responsibilities and results
• Highly organized, with the ability to simplify complicated issues into smaller manageable components to successfully solve problems
• Sees problems as opportunities rather than roadblocks
• Universal focus on quality and understanding of how it helps productivity
• Familiarity with online sales

Education and Experience

• Bachelor’s degree in Business Administration, Human Resources, or a related field (preferred)
• At least 3-5 years of experience in office management, human resources, or policy development
• Previous experience in policy writing is a plus