Job description

Express Employment in Platteville, WI, has partnered with a local business in Cuba City, WI, to search for a Office Manager / Lead Administrative Assistant.

Job Summary:
As the Office Manager / Lead Administrative Assistant, you will be responsible for overseeing daily office functions in the absence of the owner, who is out in the field. The ideal candidate will have strong communication skills, excellent computer proficiency, and a customer-oriented approach, ensuring the smooth operation of the office and effective management of resources.

Key Responsibilities:

• Office Administration:
• Manage phone calls, schedule appointments, and handle daily office tasks.
• Serve as the primary point of contact for vendors and clients.
• Assist in directing drivers to various job locations for vehicle pick-ups.
• Customer Service/Communication:
• Handle incoming calls, including those from upset customers, with professionalism and empathy.
• Resolve issues related to vehicle repossession, ensuring a positive and respectful interaction.
• Payroll and Financial Duties:
• Process payroll for a small staff.
• Manage accounts receivable and accounts payable (AR/AP).
• Experience with QuickBooks is a plus, though not required.
• Office Leadership:
• Be a self-starter who can run the office efficiently in the absence of the owner.
• Manage office tasks and ensure everything operates smoothly, even during busy periods.

Required Skills and Qualifications:

• Strong computer skills (Microsoft Office, Excel, Google Docs, etc.)
• Excellent communication and customer service skills.
• Ability to handle difficult customer situations with grace and professionalism.
• Experience with QuickBooks (preferred but not required).
• Ability to multitask and manage a variety of responsibilities.
• Previous office management or administrative assistant experience is a plus.

Working Conditions:

• Part-time position.
• Pay range: $22-$25/hour

About Express: Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long-term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the job seeker!

Express Employment is an Equal Opportunity Employer