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On Demand Inspector - Property - Field Adjuster- 1099

Job Overview

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

On Demand Inspector - Property - Field Adjuster- 1099

PRIMARY PURPOSE:   To inspect losses and claims for property insurers.

 On Demand Inspector - Property - Field Adjuster

Flat Fee (per assignment) which varies depending on Inspection request.

A more accurate fee amount will be provided by the assignment person at the time of assignment.

Typically mileage is not included, again Assignment Team member will advise if task does allow for mileage over 75 miles.

No benefits are provided

Why should I join Sedgwick’s team of on-demand property inspectors?
Simplicity – Our streamlined onboarding process and mobile app makes it easy to get set up as an OnDemand inspector.

Convenience – You choose when and where you want to work – leveraging your industry knowledge to complete quick, easy work.

Flexibility – Accept only the jobs you want, from wherever you are. It’s that easy.

Money – Earn extra income without any initial out-of-pocket expenses. Complete the job and get paid fast.

What types of assignments are included in the program?
The on-demand property inspector program is comprised of two types of assignments:
 Task assignments will require you to take and label the photos and complete a short narrative report, which is a notes template contained within the mobile app.
 Task plus assignments will require you to take and label photos, complete a short narrative report, scope measurements and a sketch or diagram.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

             Volume of work varies and is typically considered extra income, although we sometimes have deployments to areas after large storms, or if an Inspector returns quality documentation timely then they will be chosen first to receive other assignments in their area.

Equipment Inspector will need to provide:

• Fully charged mobile device with Sedgwick’s mobile Resource    App loaded (link for App will be provided)
• External power supply if needed
• Measuring tools (chalk, graph paper, pencil, measuring tape)
• Shingle gauge
• Pitch gauge
• 24’ or 40’ ladder
• Non-invasive moisture meter (not required, but may be beneficial)

 Inspectors who qualify and are contacted to take assignments after successful onboarding:

• Will need to download the Sedgwick Resource App to their phone
• Will receive information about the task assignment in the App.
• Will need to read and follow all instructions to ensure pay is not affected.
• Will be asked to call a property owner or the property owner’s contact to schedule an inspection
• Will travel to the inspection location
• Will be asked to photo-document the property. This might include overviews and close-ups of elevations, roofs, interior rooms, driveways, fences, yards, other structures such as sheds, pools, and other buildings, and contents.
• Will need to provide measurements, or take photos that will allow CXP Field to order measurements
• Will need to complete a brief narrative report in the App of their observations of the property and any damage seen.
• Will need to complete scope forms about the damage observed at the property- type, age and condition of materials.

• On Demand Inspectors do not provide estimates.

• On Demand Inspectors do not discuss coverage, policies, limits, or damages with the homeowner or anyone else. All information is returned to CXP Field and it is passed onto Desk Adjusters to make final coverage determinations.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

• Any claims experience is a plus, but not required 
• Ability to read and follow instructions
• Ability to operate a smart phone and complete assignment documentation within the phone App.
• Polite and professional attitude essential as they will be contacting homeowners/homeowner’s representatives to schedule inspections and meeting someone at the property; will report to QA Reviewers; and occasionally might be contacted by the client representative.
• Ability to accurately measure and sketch/diagram
• Ability to work quickly and complete all requirements of an assignment.
• Ability to climb ladders, traverse roofs, potentially climb stairs (if interior inspection).
• Expectation is to return assignment documentation same day/next day at latest otherwise pay might be affected.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
• Be able to lift/carry up to 50 pounds
• Be able to push/pull up to 100 pounds
• Must have continual use of manual dexterity.

Auditory/Visual:  Hearing, vision and talking

NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.