My Account
Operations Coordinator
Medical Associates
1 Positions
ID: otxhxfwy
Posted On 08/18/2025
Job Overview
Description
- Single or Family Health Insurance with discounted premium rates for wellness program participation.
- 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
- Flexible Paid Time Off Program (24 days off/year)
- Medical and Dependent Care Flex Spending Accounts
- Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
- Assists with the growth and performance of the team. Assists in the selection/interviewing of new hires, assists in the training. Works with the Auditors, Trainer and Management team to provide ongoing education to staff and ensure resource material is available and up to date. Works with all related departments to ensure systems are configured correctly, authorizations and enrollment are appropriate, and benefits are communicated accurately. Assist in the evaluation and documentation of staff performance.
- Identifies, monitors and manages the prioritization of daily tasks as required by the regulatory agencies and State laws to ensure processes are being addressed in the mandated time frames such as appeals, audits, etc.
- Provide coordination support for day-to-day operations, working with the Manager to ensure effective prioritization and workflows for staff. Assist with establishing staff schedules.
- Provide customer service to claimants, providers, pharmacies and clients in resolving customer issues according to plan policy.
- Assist operational departments to ensure timely resolution of claims, enrollment and authorizations.
- Complete all other projects and duties as assigned.
Physical Aspects:
Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Reaching - Extending hand(s) and arm(s) in any direction.
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping - Applying pressure to an object with the fingers and palm.
Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
Vision - 20 / 40 or better in the best eye with or without correction.
Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.
Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.
Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster
Primary Contact
9878
Careers at Medical Associates
,
563-584-4225
Phone
Phone
Phone
Fax
careers@mahealthcare.com
True
False
True
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1148
Job REQ #
otxhxfwy
# Positions
1
Start Date
20250818
End Date
20250824
Featured Job
TH Ad
TH Comments
Similar Jobs
Patient Care Coordinator
Unified Therapy Services
Patient Care Coordinator - Medical Unit
MercyOne
Bilingual Member Services Coordinator
Cottingham & Butler/ SISCO
Business Office Coordinator - Dyersville-Part time
MercyOne
Patient Care Coordinator
UnityPoint Health Finley Hospital
Claims Coordinator
Cottingham & Butler/ SISCO
Event Coordinator
Cottingham & Butler/ SISCO
