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Operations Program Manager- Health

Northeast Iowa Community College

1 Positions

ID: 15360

Posted On 06/23/2022

Job Overview

Want to be part of a dynamic team who values high quality customer service? Do you enjoy event planning, organizing, and process improvement? Help support programs and classes within the Business and Community Solutions division of NICC. Join a team that is committed to helping each student pursue an education that leads to a meaningful career.

Benefits:

  • Customized benefit package including health, dental, vision, and a 9.44% college contribution to retirement.
  • 160 hours of paid time off and 80 hours sick leave package
  • 14 paid holidays including time off between Christmas and the New Year
  • Access to NICC programs tuition exempt
  • Skill enhancements through internal Professional Development
  • Flexible work schedules based on programming demands

This position will provide back end support for classes and events, student and instructor support with materials and technology and response to customer service inquiries within the health area including Certified Nurses Aide, Allied Health and Nursing continuing education and Emergency Services Programs.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Associates Degree with 2 years’ work experience required. Bachelor’s degree preferred.
  • Excellent communication skills
  • Ability to handle multiple assignments. Excellent organization, detail, and customer service skills
  • Enjoy working in a fast-paced environment
  • Excellent public relations skills
  • Proficient in Microsoft Word, Excel and PowerPoint and electronic communication.
  • The ability and willingness to work cooperatively with other internal and external partners to create positive, successful programming district wide.

 

Primary Contact

11857

Joy Sim

Human Resources Coordinator, Human Resources

563-562-3263x1402

Phone

844-642-2338x1402

Phone

Phone

563-562-3719

Fax

simj@nicc.edu

Email

True

False

True

Job Details

Categories

Education
Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
PTO (Paid Time Off)
Paid Holidays
Tuition Reimbursement


Qualifications

Education

Some College

Company ID

1180

Job REQ #

# Positions

1

Start Date

20220623

End Date

20220729

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Northeast Iowa Community College

About the Company

Northeast Iowa Community College (NICC) serves the transfer, career and technical education needs of our region’s residents, businesses and industries in a district area that encompasses eight counties and approximately 5,000 sq. miles. More than 28,400 students enroll in Business and Community Solutions courses and academic certificate, diploma and degree programs every year. NICC offers associate’s degrees and general education courses that readily transfer to four-year colleges and universities, and state-of-the-art technology and lab areas that prepare students for high demand careers.

The College has two primary campuses in Peosta and Calmar, and seven service locations in Cresco, Dubuque, Manchester, New Hampton, Oelwein and Waukon, that offer convenient amenities, services, educational resources and computer labs for students.

As one of northeast Iowa’s largest employers, the College employs 680 faculty and staff members, and the average tenure of all part-time and full-time faculty is 12 years.