Guest Service Ambassador

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Through direct contact, direct mail, telemarketing, and written correspondence, encourage customer retention and loyalty. Recruit new memberships for the Players’ Club, increase rated play, and attend to guests’ needs. Circulate on the casino floor assisting guests with questions and requests.

  • Circulate on the casino floor and assist customers with requests and questions.
  • Provide excellent customer service and promote Players’ Club benefits and events.
  • Recruit new customers and enhance current customer relationships through various methods such as direct mail, telemarketing, and written correspondence.
  • Instruct customers on the Players’ Club point system, awarding prizes and proper use of the club card.
  • Assist Casino and Slot Hosts with Player development efforts and events

Qualifications

  • Must be at least 21 years of age.
  • High school diploma or GED.
  • One to two years experience in customer service.
  • Must have excellent oral and written skills and exceptional customer service and interpersonal skills.
  • Must be flexible in work schedule.
  • Proficiency in word processing, spreadsheets, database, presentation, e-mail, and player tracking systems.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Full-Time Maintenance Assistant

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Maintain the facility through preventative and corrective maintenance.

  • Troubleshoot problems with systems and take appropriate corrective action.
  • Respond to emergency situations such as fire, power outage, gas or water leaks.
  • Maintain equipment with standard preventative maintenance procedures.
  • Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
  • Maintain records on all equipment maintenance and repair.
  • Other duties as assigned by management.

Qualifications

  • Must be at least 21 years of age.
  • Trade school graduate or equivalent experience.
  • Three (3) years of experience in a commercial or industrial setting preferred.
  • Must be able to safely and effectively operate hand and power tools.
  • Must be able to read, comprehend, and apply technical material, schematics, and blueprints.
  • Must be able to lift 50+ pounds.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Part-Time Maintenance Assistant

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Maintain the facility through preventative and corrective maintenance.

  • Troubleshoot problems with systems and take appropriate corrective action.
  • Respond to emergency situations such as fire, power outage, gas or water leaks.
  • Maintain equipment with standard preventative maintenance procedures.
  • Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
  • Maintain records on all equipment maintenance and repair.
  • Other duties as assigned by management.

Qualifications

  • Must be at least 21 years of age.
  • Trade school graduate or equivalent experience.
  • Three (3) years of experience in a commercial or industrial setting preferred.
  • Must be able to safely and effectively operate hand and power tools.
  • Must be able to read, comprehend, and apply technical material, schematics, and blueprints.
  • Must be able to lift 50+ pounds.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Experience Dealer

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Deal assigned games in an accurate manner while providing outstanding customer service.

  • Deal game according to standard rules, company procedures, and applicable gaming regulations.
  • Shuffle and deal cards accurately to customers.
  • Quickly and accurately calculate face value of cards.
  • Exchange cash for proper denominations of chips.
  • Pick up losing bets and cards from customer’s betting square.  Pay winning bets and place chips in appropriate betting square.
  • Complete any required forms, records, and documents.

Qualifications

  • Must be at least 18 years of age.
  • Six (6) months of prior experience or dealer’s school strongly preferred.
  • Maintain current knowledge of applicable company policies and gaming regulations.
  • Must have excellent customer skills.
  • Must be able to stand for extended periods of time for majority of shift.
  • Must be able to bend and reach across gaming table.
  • Must be able to use hands to deal and collect playing cards.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Filament Host

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Greet and escort guests to their table. Accept payments from restaurant guests utilizing a computerized cash register and maintain an accurate bank.

Job Functions

  • Provide menus to guests and inform them of specials.
  • Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
  • Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
  • Resolve customer complaints, or refers to restaurant manager.
  • Maintain records of number of guests served during shift, employee absences, or problems with equipment of food service.
  • Operate computerized cash register to itemize and process guest checks in accordance with established procedures.
  • Maintain an accurate of bank at all times.

Qualifications

  • Previous experience as a cashier/host preferred.
  • Must have excellent customer service skills.
  • Must have basic math skills.
  • Must be able to stand and/or walk for extended periods during a shift.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Part-Time Housekeeper

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Clean and maintain public areas e.g. hallways, lobbies, stairways, etc. 

  • Maintain cleanliness of assigned areas; pick up and remove trash and debris.
  • Responsible for property clean up including bio-chemical material.
  • Ensure preventative care of equipment and supplies.
  • Other duties as assigned by management

Qualifications

  • Minimum age 18 
  • High school diploma or equivalent
  • Minimum one year cleaning experience preferred.
  • Must be able to stand and walk for extended periods for majority of shift.
  • Must be able to push, pull, and lift up to 100 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Part-Time Kitchen Helper

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Sanitize and clean dishes, glassware, and flatware. Wash pots, pans, and trays. Sweep and mop kitchen floors. Maintain cleanliness of kitchen surfaces and equipment.

  • Sanitize and clean dishes, silverware, and glassware by hand or automatic dishwasher.
  • Wash pots, pans, and trays.
  • Sweep and mop kitchen floors.
  • Maintain cleanliness of all kitchen equipment and surfaces.
  • Dispose waste into designated waste areas.

Qualifications

  • Must be able to stand and/or walk for duration of shift.
  • Must be knowledgeable about proper chemicals and techniques used in the course of job duties.
  • Must be able to maneuver up to 50 pounds on a regular basis.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Filament Server

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Receive and serve food and beverage orders from guests. May also be responsible for collecting payment and making change for guest checks.

  • Greet and communicate with guests in a friendly, courteous manner.
  • Receive and process food and beverage orders from guests utilizing a computerized guest check system.
  • Retrieves prepared orders from kitchen area and delivers to guests.
  • Carry and balance trays and/or push cart of food and beverages through kitchen and dining room (approximately 20 to 30 pounds).
  • Maintain cleanliness of all areas of the dining room.
  • Present check to guest. Collects payment and/or deliver to cashier.

Qualifications

  • One (1) year of food and beverage service experience preferred.
  • Must be able to stand and walk for majority of shift.
  • Must be able to lift and carry trays weighing approximately 40 pounds. Must be able to communicate in English.
  • Utilize computer system for placing food and beverage orders and processing payments.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Food & Beverage Supervisor

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift.

Job Functions

  • Maintain daily employee work station and break schedules.
  • Ensure prompt and courteous service to customers. 
  • Monitor employee compliance with established service standards.
  • Greet and communicate with guests in a friendly and courteous manner.
  • Oversee the service operation of restaurant during assigned shift.
  • Ensure beverage shift operations are opened and closed properly and on time.
  • Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
  • Resolve guest complaints in a professional and timely manner.
  • Requisition and maintain control of all inventories.
  • Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
  • Coordinate cleaning and repairs of beverage outlets.
  • Perform related administrative and reporting duties.

Qualifications

  • Must be at least 21 years of age.
  • Associate’s degree in a related field, or one (1) year of related experience
  • Must be able to stand and walk for majority of shift.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Woodfire Bartender

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Receive and prepare beverage orders including mixing alcoholic and nonalcoholic drinks according to standard beverage recipes. Complete monetary transactions and maintain an accurate bank. Maintain the cleanliness of the bar area and equipment.

  • Receive and prepare beverage orders from customers and cocktail servers.
  • Mix alcoholic and non-alcoholic beverages according to memorized standard beverage recipes.
  • Serve beverages, using repetitive motions, in accordance with established service procedures.
  • Operate cash register, complete transactions according to procedures, and maintain accurate bank.
  • Maintain cleanliness of bar area by removing used glasses, napkins, emptying ashtrays, and wiping bar top.
  • Greet and communicate with guests in a friendly, courteous manner.
  • Prepare written requisitions and orders for bar stock.
  • Maintain and replenish ice supply.

Qualifications

  • Must be at least 21 years of age.
  • Previous experience as a bartender preferred.
  • Must have excellent customer service and communication skills.
  • Must be able to stand and walk for duration of shift.
  • Must be able to lift, carry, and maneuver up to 25 pounds.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.