Certified Nursing Assistant (CNA)

Sunnycrest Manor is accepting applications for CNA who performs intermediate human support service and paraprofessional work to the residents of Sunnycrest Manor.

This is a full-time position working 2nd shift, 2 pm – 10:30 pm with a $3 shift differential.

Work is performed under the general supervision of a charge nurse or professional staff.

Examples of Duties

  • Performs personal care of patients and provides routine services including making beds, giving baths and rubs, lifting and moving residents, and caring for personal effects.
  • Teaches or reinforces adult learning skills including bathing, dressing, toileting, grooming, and personal hygiene.
  • Assists patients with daily activities including dressing, bathing, grooming, toileting and personal hygiene.
  • Performs rehabilitative therapy and activities of daily living.
  • Takes and records vital signs.
  • Assists patients with movement to dining, exercise, and recreation areas.
  • Makes rounds on regular basis; checks patients, changes bed linens, washes patients, empties bed pans, cleans urinals, commodes and other facilities and equipment.
  • Notifies nurses of the need for attention, medication or treatment.
  • Applies devices such as simple dressings, supports, braces, appliances and restraints.
  • Measures and records food and fluid intake.
  • Teaches behavioral skills and protects patients from harm and self-abuse.
  • Monitors and records behaviors related to medical and physical restraints.
  • Follows required protocols for safety and infection control.
  • Performs related tasks as required.

Minimum Qualifications

Possess Certified Nursing Assistant certification.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Common physical illness and their symptoms.

Basic knowledge of:
Human anatomy as related to treatments and therapies.

Ability to:
Follow oral and written directions of a technical nature.
Deal with patients empathetically and respectfully.
Prepare, maintain, and understanding nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.

 

EEOC / AA

Saw Operator

Saw Operator 

Location: Dubuque, Iowa
Hours: 7:00am-3:30pm Monday-Friday
Wage: $18.00/hr

A local company is seeking a reliable Saw Operator to cut foam and materials to precise measurements using industrial saws. Responsibilities include operating saw equipment, reading measurements, maintaining safety standards, and supporting production goals. Prior manufacturing experience preferred. Must be able to lift up to 50 lbs and read a tape measure.

If you are interested in this position, please email Hannah@careerpros.com for consideration. 

Senior, Workforce Management Planning and Scheduling Analyst

Overview

Make an Impact!

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?   

McGraw Hill, the leading provider of digital and print educational solutions, is looking for a Senior Workforce Management Planning and Scheduling Analyst.  The Senior Workforce Management Planning and Scheduling Analyst is responsible for forecasting, scheduling and planning volume and staffing needs across multiple lines of business within Customer Experience.  Responsibilities include providing short-term and long-term interval forecasts (30 minutes, daily, weekly, monthly, etc.), monitoring domestic and outsource partner performance for multiple channels (calls, cases and chats) and working with the vendor on optimal staffing levels while staying in budget.

.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing: 

  • Meeting with domestic leadership and the outsource partners daily/weekly to monitor performance.  
  • Create contact center forecasts for all contact methods (e.g., phone, email, chat, etc.)
  • Short-term and long-term forecasting.
  • Design and develop forecasting models using historical data along with anticipated changes that would impact future trends (automation, sales, etc.)
  • Continuous monitoring volumes across multiple channels and providing feedback to domestic leadership and outsource partners on necessary adjustments.
  • Create associate schedules that match contact arrival patterns, modify schedules based on changes in demand.  Schedule associates in required activities that allow service levels to be maintained (team meetings, breaks, lunches, sustainment, coaching, required trainings, etc.).
  • Create time off allocations, across work types that ensure service level goals are met and associate satisfaction is achieved as well.
  • Serve as a subject matter expert for forecasting and scheduling in both Contract Center and Backoffice environment.

What you need to be considered:  

  • 5+ years of Workforce Management experience.
  • 5+ years of vendor management experience.
  • Short-term and long-term forecasting for volume and staffing requirements.
  • Advanced knowledge of workforce management software (NICE IEX and Verizon Contact Central.)
  • Advanced Excel experience.
  • Advanced experience creating and monitoring both long-term and short-term staffing plans.
  • Advanced experience creating and developing long term and short-term staffing plans.

Here’s what we offer:  

At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions. 

The pay range for this position is between $,000 – $,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefits offerings.  

McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49138

Jr Analyst, Permissions, Copyrights, and Royalty Entry

Overview

Jr. Permissions, Copyrights, and Royalty Entry Analyst

Build the Future

The Jr. Analyst is responsible for the day-to-day execution of tasks related to permissions, copyrights, and royalties at McGraw Hill. Key duties include processing permission licenses, submitting copyright registrations to the U.S. Copyright Office and entering payment-related data from royalty contracts into the royalty system to ensure accurate and timely payments to recipients.

How Will You Make an Impact?

This role involves setting up publishing agreements and their associated products in the royalty system, maintaining these records throughout the product lifecycle, and providing ongoing support to authors, royalty recipients, and internal business teams and business unit portfolio staff. 

What can you expect from the position:

  • Review and process customer requests to use McGraw Hill content by conducting rights research, ensuring compliance with company policies, and drafting and executing permissions licenses with appropriate fees based on MH rates schedule.
  • Register McGraw Hill products with the U.S. Copyright Office. Do research and collect necessary information to submit registration requests to protect McGraw Hill content.
  • Setup Royalty obligations in McGraw Hill’s royalty system to ensure accurate and timely payment to MH royalty recipients. Collect and review the necessary documentation including publishing agreement(s), amendment(s), titles, etc. to enter appropriate terms in the royalty system.  Resolve any questions regarding contractual terms or product with appropriate internal stakeholders including business unit editorial, finance, and product teams, as well as MH Legal department.
  • Assist with preparation and review of monthly unmatched sales reports for titles and take necessary steps to research and resolve outstanding items
  • Liaise with Accounts Payable related to establishing and maintaining royalty recipient accounts and addressing payment issues.
  • Support relevant stakeholders with contract search and analysis; collecting and providing documentation associated with Audits and Litigations; and support projects related to Author Royalty contracts.

What can you bring to the role:

  • Bachelor’s degree in related field or equivalent experience preferred.
  • 0-1+ year of general work experience.
  • Excellent customer service, oral and written communication skills are required as the position has direct contact with McGraw Hill Authors. Position is also required to work in a collaborative environment with portfolio management, finance, and Legal teams in addressing the alignment of product/sales channels with the publishing agreement and the technical considerations for setting up in the royalty system
  • Strong analytical skills are required as the incumbent will have to extract and analyze large volumes of detailed transactional activity for author accounts when investigating inquiries and/or assisting with audits.
  • Strong experience in Microsoft Office including Excel, Word, and Outlook.
  • Experience with Royalty payment as well as contract and rights management system
  • Knowledge and/or experience in Business Law, Legal, Accounting, or Intellectual Property as it relates to copyrights, tax implications, estate settlements, assignment of ownership is a plus.

Why Work with Us?

At McGraw Hill, we believe great operations power great learning experiences. You’ll join a supportive team that values accuracy, accountability, and continuous improvement. Whether you’re maintaining critical systems or supporting contract visibility, your work will help drive efficiency and compliance in support of our global mission.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

49429

Agile Project Manager

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

Do you have a passion leading Product Development EdTech projects? As a Project Manager on our team, you will build meaningful stakeholder relationships and guide project teams as they create robust digital tools and learning solutions in a variety of formats that are used by millions of educators and students every day. This position is located at our K-12 headquarters in Columbus, OH or 100% remote. All candidates must reside in the Continental United States.

This opportunity will support our multiple product lines for Grades PreK-12 instructional materials. You will serve as the operational leader and agile expert for project teams, fostering successful outcomes for educators and students. You will guide teams with agility through project planning and continuous change as the team creates educational services and products to meet changing market needs. This position will also flex to support other programs and initiatives.

This position can work remotely within the continental United States.

What You’ll do:

 

  • Collaborating closely with product managers, program managers, scrum masters, and technical leads to ensure product goals and program objectives align with business priorities and customer needs.
  • Bridging the gap between business strategy and execution by translating high-level objectives into actionable plans for teams.
  • Establishing value-driven delivery plans, which include business case development, product scope and requirements, integrated milestones, mapped dependencies, budget management, project forecasting, and quality management. You will break down work with cross-functional teams to create manageable, achievable work packages that drive business value.
  • Proactively planning and mitigating high-impact risks, creatively problem-solving when issues arise, navigating conflict resolution, and implementing change management processes in collaboration with stakeholders.
  • Facilitating knowledge-sharing between teams and encouraging a culture of innovation and trust.
  • Communicating at all levels of the organization with transparency, data, and facts. Responsible for analyzing velocity to delivery for successful project execution, project financial reporting, and resource allocation reporting.
  • Mentoring your peers and project team members, serving as a thought leader on agile methodologies and frameworks.

 

What you will bring to the role: 

  • Educational Publishing experience (Preferred)
  • 3+ years of experience in an agile, remote environment, with at least 1 year in a program or project manager role managing multiple agile teams. Previous experience working with education clients or in the EdTech industry in an agile environment is preferred.
  • Excellent interpersonal skills and the ability to foster collaboration among diverse teams.
  • Strong commitment to operational excellence, agile team experience, passion for collaboration, problem-solving skills, and the ability to navigate stakeholder relationships objectively.
  • Self-starter with the ability to work independently and take initiative.
  • A degree in Business, Information Technology, or a related field, or equivalent work experience in program or project management within an agile framework.
  • Agile certifications preferred (e.g., Certified ScrumMaster, Certified Scrum Product Owner, or similar) and knowledge of agile frameworks such as Scrum, Kanban, etc.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $55,000-$95,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49129

Jr Analyst, Permissions, Copyrights, and Royalty Entry

Overview

Jr. Permissions, Copyrights, and Royalty Entry Analyst

Build the Future

The Jr. Analyst is responsible for the day-to-day execution of tasks related to permissions, copyrights, and royalties at McGraw Hill. Key duties include processing permission licenses, submitting copyright registrations to the U.S. Copyright Office, and entering payment-related data from royalty contracts into the royalty system to ensure accurate and timely payments to recipients.

How Will You Make an Impact?

This role involves setting up publishing agreements and their associated products in the royalty system, maintaining these records throughout the product lifecycle, and providing ongoing support to authors, royalty recipients, and internal business teams and business unit portfolio staff. 

What can you expect from the position:

  • Review and process customer requests to use McGraw Hill content by conducting rights research, ensuring compliance with company policies, and drafting and executing permissions licenses with appropriate fees based on MH rates schedule.
  • Register McGraw Hill products with the U.S. Copyright Office. Do research and collect necessary information to submit registration requests to protect McGraw Hill content.
  • Setup Royalty obligations in McGraw Hill’s royalty system to ensure accurate and timely payment to MH royalty recipients. Collect and review the necessary documentation including publishing agreement(s), amendment(s), titles, etc. to enter appropriate terms in the royalty system.  Resolve any questions regarding contractual terms or product with appropriate internal stakeholders including business unit editorial, finance, and product teams, as well as MH Legal department.
  • Assist with preparation and review of monthly unmatched sales reports for titles and take necessary steps to research and resolve outstanding items
  • Liaise with Accounts Payable related to establishing and maintaining royalty recipient accounts and addressing payment issues.
  • Support relevant stakeholders with contract search and analysis; collecting and providing documentation associated with Audits and Litigations; and support projects related to Author Royalty contracts.  

What can you bring to the role:

  • Bachelor’s degree in related field or equivalent experience preferred.
  • 0-1+ year of general work experience.
  • Excellent customer service, oral and written communication skills are required as the position has direct contact with McGraw Hill Authors. Position is also required to work in a collaborative environment with portfolio management, finance, and Legal teams in addressing the alignment of product/sales channels with the publishing agreement and the technical considerations for setting up in the royalty system
  • Strong analytical skills are required as the incumbent will have to extract and analyze large volumes of detailed transactional activity for author accounts when investigating inquiries and/or assisting with audits.
  • Strong experience in Microsoft Office including Excel, Word, and Outlook.
  • Experience with Royalty payment as well as contract and rights management system
  • Knowledge and/or experience in Business Law, Legal, Accounting, or Intellectual Property as it relates to copyrights, tax implications, estate settlements, assignment of ownership is a plus.

Why Work with Us?

At McGraw Hill, we believe great operations power great learning experiences. You’ll join a supportive team that values accuracy, accountability, and continuous improvement. Whether you’re maintaining critical systems or supporting contract visibility, your work will help drive efficiency and compliance in support of our global mission.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

49430

Customer Service Representative

We’re assisting a local company in hiring a full-time Customer Service Representative. This role serves as the primary contact for customers, handling phone inquiries, scheduling service calls, and preparing documentation for installations. While experience is preferred, the company is willing to train the right candidate who brings strong customer service skills, computer proficiency, and the ability to thrive in a fast-paced environment.

Pay: $18–$28/hour, based on experience
Schedule: Full-time | Monday–Friday, 8:00 am–4:30 pm | Overtime possible during peak seasons (summer and winter)

Key Responsibilities:

  • Serve as the primary point of contact on incoming calls
  • Schedule service calls and estimates for customers
  • Prepare and organize documents for installations
  • Generate reports for internal use
  • Create and sort monthly customer statements
  • Provide friendly, efficient, and professional service to all customers

Qualifications:

  • Strong customer service and communication skills required
  • Proficient with computers and able to learn new software quickly
  • Ability to work well in a fast-paced environment
  • Highly organized with attention to detail
  • Previous office or scheduling experience a plus

Physical Requirements:

  • Ability to sit and work at a computer for extended periods
  • Occasionally lift and move office materials or files as needed

Why Work with Express?

  • Weekly pay and optional benefits
  • Local support and job placement assistance
  • Opportunity for growth within a reputable local company

Receptionist/Legal Secretary

Express Employment is seeking candidates for a Receptionist/Legal Secretary position in Dubuque, Iowa.

We’re assisting a local law office in hiring a Receptionist/Legal Secretary. This role is responsible for answering phones, typing correspondence, preparing mailings, and supporting general office operations. It’s an excellent opportunity for someone with strong organizational and communication skills who enjoys working in a professional office environment.

Pay: $20–$21/hour
Schedule: Full-time | Monday–Thursday: 9:00 am–5:00 pm | Friday: 9:00 am–4:00 pm | 1-hour paid lunch each day

Key Responsibilities:

  • Answer and direct phone calls in a professional manner
  • Type letters, legal correspondence, and other office documents
  • Prepare, process, and distribute mailings
  • Provide administrative support to attorneys and office staff as needed
  • Maintain a clean and organized front office area
  • Handle confidential information with professionalism and discretion

Qualifications:

  • Previous office or legal secretary experience preferred
  • Strong typing and computer skills
  • Excellent written and verbal communication skills
  • Highly organized with strong attention to detail
  • Ability to handle sensitive information with confidentiality

Benefits:

  • Paid time off and paid holidays
  • IRA with company match
  • 1-hour paid lunch daily
  • Professional work environment with consistent hours

Why Work with Express?

  • Weekly pay and optional benefits
  • Local support and career placement assistance
  • Opportunity for long-term employment with a reputable law office

Barge Loader

Job description

Express Employment in Platteville has partnered with a local business in Prairie Du Chien to search for candidates to support their business in a Barge Loader role. This is a full-time position.

Overview:

  • Operate conveyors, valves, and control panels to load product into barges
  • Inspect barges for cleanliness and readiness before loading
  • Record weights, volumes, and loading times
  • Assist with inventory tracking and product sampling
  • Preferred: Experience with loading equipment and safety procedures (PPE, lockout/tagout, confined space)

Details:

  • Monday-Friday 1st shift – 7am – 3pm
  • Overtime and weekends depending on harvest activity
  • $21-$23/hour

About Express: Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long-term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the job seeker!

Express Employment is an Equal Opportunity Employer

Tenant Associate PRN

Employment Type:

Part time

Shift:

Rotating Shift

Description:

POSITION PURPOSE

Responsible for assisting tenants who are functionally, physically, and/or socially impaired and may need continual oversight. The Associate’s role is to assist tenants with those activities of daily living that they are unable to perform without some form of assist, fostering at all times the tenant’s independence and freedom of choice.  In addition, assists with tenant activity programs, administers medications, serving their meals, cleaning and laundry tasks, light baking/continental breakfast set up, and assistance with state regulated activities, such as fire drills. All responsibilities will be conducted in a manner that is consistent with the mission, vision, and philosophy of Mercy Medical Center, as well as the philosophy of assisted living adopted by the Ellen Kennedy Living Center.

Customers include tenants, families/visitors, physicians, physician assistants, nurse and nurse practitioners, case managers, representatives of third-party payers, representatives of referring agencies, interdepartmental and intradepartmental staff, vendors, and volunteer.

ESSENTIAL FUNCTIONS

  • Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Center’s Model of Caring and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy Medical Center’s Mission and Values.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
  • Performs other duties consistent with purpose of job as directed.
  • Demonstrates specific customer focused behaviors regarding attitude, acknowledgement, privacy/confidentiality, communication skills, professional behavioral and timely responsiveness.
  • Assists in the Daily Living activities such as dressing and undressing as needed.  Assists with clothing choices appropriates to season.  Provides bathing assistance.  Provides personal hygiene. Takes care of assistive devices such as glasses, hearing aids, walkers, wheelchairs, and canes including the monitoring of safe transfers and ambulating techniques.  Assists tenants, visitors, and other staff during fire drills and evacuations and accounts for each person in the building.
  • Assists in instrumental tasks such as dialing a telephone and adaptive devices.  Provides housekeeping duties such as vacuuming, dusting, emptying trash, cleaning the bathroom, scrubbing floors, bed making and linen changes.  Does personal and flat linen laundry.  Escorts and assists with transportation needs.  Assists with mail delivery, reading and letter writing. Responds immediately to an emergency push button call from tenants on the assisted living and independent living levels of facility.  Responds by calling and/or going to or locating tenant is required.
  • Administration of medications, which includes monitoring of medication supplies and documentation.  Reminds tenant when it is time to take a medication(s) if in their care plan.  Reports to R.N. Case Manager if a tenant is not taking medications according to the service plan or instructions on the medication label or if tenant refuses to take medication.
  • Observes and reports changes in tenant’s physical condition, cognitive and emotional status to the R.N. Case Manager. Conducts well-being checks as needed.  Monitors the environment for safety.  Records incidents, errors, accidents, or changes in tenant’s condition.
  • Assists in a variety of tasks related to the dining experience, including, but not limited to, setting up and cleaning the tables, serving the food, doing the dishes, assisting with dietary requests.  Provides tray service to tenant’s apartments if they are ill or unable to come to the main meal.  Assists kitchen/dining staff with dining service.  Before direct care chores or cleaning, may do food preparation work such as cooking/baking, preparing, and setting up for continental breakfast in the morning.
  • Maintains and cleans any or all common spaces, such as, wellness room, spiritual room, dining room after all meals, whirlpool room and tub, billiards room, quilting room, etc.  Cleans up after various social activities with tenants.  Cleans all tenant’s apartments on a weekly or bi-weekly based on their level of care (includes cleaning furnace filters in each apartment).
  • Responsible for implementation of or assistance to Lifestyle/Activity staff as needed for tenant programs that support and encourage tenant participation and socialization.  Assists Lifestyle/Activity staff with planning of monthly social events and calendars when needed.  Transfers tenants to out-of-facility activities as needed (shopping).  Encourages tenants to participate in social activities, realizing however, that participation is not required.  Assists with facility and tenant fish and plant care within the tenant’s apartment and common areas.  Encourages tenant’s continued involvement with family, friends, and community activities.
  • Serves as an integral member of the service plan team by assisting with assessment and development of each tenant’s service plan as needed.  Visits with tenants to determine services and support needed, as well as past interests.  Follows and implements service plan developed by R.N. Case Manager in coordination with each tenant’s desires and wishes.  Recognizes when tenant is in unsafe situation or noncompliant with their medications and bringing this to the attention of the R.N. Case Manager or Director so a Negotiated Managed Risk Agreement can be completed and signed by tenant, tenant’s family and Director or R.N. Case Manager.
  • Demonstrates leadership skills such as planning and completing duties with minimal direction from supervisor.  Works collaboratively with co-workers and other team members.  Uses tactful and diplomatic communication in potentially sensitive or emotionally charged situations.  Follows-up on reported complaints, problems, and concerns.  Acts as positive ambassador.  Maintains all certifications required for employment.  Accepts training provided or offered by employer.  Provides tours and information as needed on the Assisted Living and Independent Living program.
  • Demonstrates administrative responsibilities such as monitoring supplies and reports when needed to order.  Copies special paperwork or forms.  Keeps and updates/documents daily the tenant’s service plans and any extra service charges for each tenant.  Keeps other staff updated on any tenant changes on their daily shift and logs in communication book.  Prepares and maintains tenant census records.  Documents all Medicaid paid services provided to Tenants in accordance with State and Federal laws.  Assists in training of new staff.  Attends all in-services, projects, or committees as assigned.  Demonstrates an understanding of the aging process and philosophy of assisted and independent living.
  • Observes safety hazards and emergency situations.  Performs all duties in a safe and efficient manner; assures that safety regulations are followed at all times by all staff.  Assists with routine tenant fire evacuations. Demonstrates knowledge of emergency policies and procedures.
  • Interacts with tenants, families, staff, and other visitors to the center in a pleasant, respectful, and courteous manner. Acts as a positive representative of the facility at all times.
  • Provides privacy and maintains the confidentiality of all tenant care in formations.
  • Attends all in-service education programs mandated by federal, state and company guidelines.
  • Performs other duties as assigned by supervisor.
  • Demonstrates activity to impact change within your departments, with other departments.
  • Promotes and establishes effective relationships within the department, with other departments, physicians, and with facility guest and clients.
  • Takes an active role in enhancing abilities to carry out job functions through personal and professional/job-related growth and development.
  • Attends periodic staff meetings.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MISSION STATEMENT AND CORE VALUES

Mission Statement:  We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

  • Reverence:  We honor the sacredness and dignity of every person.
  • Commitment to Those who are Poor:  We stand with and serve those who are poor, especially those most vulnerable.
  • Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
  • Justice:  We foster right relationships to promote the common good, including sustainability of Earth.
  • Stewardship:  We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
  • Integrity: We are faithful to those we say we are.

MINIMUM QUALIFICATIONS

  • High School Diploma strongly preferred.
  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
  • Basic Life Support Certification (BLS) is required with recertification every other year.
  • Must have a valid state driver’s license.
  • Must be 18 years old as required by State regulations.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

  • Job requires lifting and carrying frequent (21-50% of work time) 11-23 lbs., and occasionally (6-10% of work time) up to 50lbs., without assistance.
  • Must be able to stand and walk for several hours at a time.
  • Must be able to lift, carry, stand, bend, squat, crawl, reach, and kneel using good body mechanics for sustained periods of time.
  • Must possess sight/hearing senses or sue of prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
  • Must be in good general health and demonstrate emotional stability in order to cope with the physical, mental, and emotional stress of the position.
  • Must be able to work under stress when confronted with critical or unusual situations.
  • Exposed to body fluids, infections, odors, and behaviors of tenants.
  • Exposed to chemical/cleaning solutions.
  • Works primarily indoors in a well-illuminated, reasonably climate-controlled environment.
  • Involves possibility of exposure to communicable disease.
  • Works with frequent interruptions.
  • Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.
  • Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.