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Operations Manager | Full-Time | Five Flags Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Operations Manager is responsible for assisting in the administration, planning, budgeting and direction for the operations of Five Flags Civic Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget and performs related day to day responsibilities as required.

 

This role pays an annual salary of $45,000-$50,000.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 5, 2025.

About the Venue

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

Responsibilities

  • Assists Assistant General Manager & Director of Facilities & directs the overall daily operation and maintenance of the facilities.
  • Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Coordinate labor hours for staff, inmates and temporary workers.
  • Report labor allocations to Director of Finance.
  • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
  • Coordinate facility arrangements and monitor the work of contractors.
  • Ensure staff is working safely, efficiently and are aware of proper safety guidelines.
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
  • Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
  • Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
  • Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing.

Qualifications

  • Familiarity with OSHA requirements.
  • Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
  • Self-motivated with excellent organizational skills.
  • Strong verbal and written communication skills in the English language.
  • Assists in events as needed.
  • Must be able to work a flexible schedule including, early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days.

Manufacturing Associates – on the Job Training provided

WE ARE GROWING!!!   Are you looking for a company where you can build a strong career, never be bored, never stand in one place, while learning something new and interesting?  Apply with us today and come grow with us!!!  

Zero Zone is looking for candidates who enjoy working with their hands, have a strong mechanical aptitude and desire a great job experience at a custom shop with plenty of opportunities.

Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.

What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

  • Vacation and Personal Hours (after only 30 days!)
  • Competitive Wages
  • Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)
  • 401k and Profit Sharing
  • 10 Paid Holidays
  • Flexible Schedules
  • Casual Dress Code
  • Wellness Programs and Incentives
  • Steel Toe Reimbursement
  • Employee Engagement Programs
  • One-time Home Computer Reimbursement
  • And more!

What Will You Do?

We are looking for highly motivated individuals who are comfortable using hand/power tools and are willing to learn and take direction.  You will receive on-the- job training, guidance, and direction from qualified personnel. Manufacturing Associates work with team members to manufacture refrigeration systems, and to meet production goals. They perform activities related to Mechanical, Electrical, or Sheet Metal in a manufacturing environment, while adhering to all safety standards.

Qualifications

Essential Responsibilities for Major Areas:

  • Mechanical: Utilizes a torch to braze and/or silver solder fittings, fabricates copper tube headers, stubs and components.
  • Electrical: Assist with the electrical layout per the design documentation and wiring schematics on refrigeration systems, wire pressure switches, solenoid valves, compressors, and other auxiliary devices.
  • Sheet Metal: Install prefabricated sheet metal on refrigeration systems by using a variety of hand tools (tape measure, drill, punch, saw, power shear, basic and tools, hole saws, etc.).

Essential Responsibilities for all areas:

  • Assists quality department in correcting issues.
  • Maintains a professional relationship with co-workers and encourages teamwork for maximum productivity and quality.
  • Maintains a clean and orderly shop and work area.
  • Ability to work independently in a timely and safe manner.
  • Ability to consistently complete tasks within the time allowed.
  • Assists in optimizing production processes to eliminate waste and promote Lean Manufacturing principles.
  • Other duties may be assigned.

Requirements for Effective Performance:

  • Minimum high school diploma or GED is required, previous manufacturing experience helpful, but not required.
  • Experience with hand tools, power tools, and measuring tools is required.

Skills/Abilities/Specifications:

  • Ability to measure accurately using a tape measure.
  • Ability to read blueprints, diagrams and schematics.
  • Ability to perform simple calculations.
  • Ability to comprehend instructions, both oral and written.
  • Effectively communicate one-on-one and in group settings with other employees within the organization.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Capability to adapt, multitask and see the big picture to determine actions required to make the company successful.
  • Flexibility in work responsibilities as the role develops over time.
  • Regular attendance is an essential function of the job.

Behavioral & Environmental Requirements:

  • Maintain a positive work attitude. Zero Zone expects all employees to behave and communicate in a manner which will facilitate good relationships with customers, clients, co-workers, and supervisors.
  • Safety toe shoes, safety glasses, and long pants are required while in production areas.
  • Regularly required to sit, stand, and walk throughout the office and production areas; have use of hands and fingers to use a computer, telephone, and other office equipment; reach with hands and arms above shoulder and at waist level; and talk and hear. The employee must occasionally lift and/or move up to 45 pounds.

Experience Specialist/Receptionist: Urgent Care

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: 1.0
  • Department: Urgent Care- Southeast
  • Shift: Clinic Hours Monday-Friday 7:30AM-7:00PM, Sat/Sun 8:30AM-4:00PM, holiday hours 8:30AM-2:00PM, rotating weekends
  • Job ID: 168909

Overview

Experience Specialist/Receptionist

Southeast Urgent Care

Clinic Hours Monday-Friday 7:30AM-7:00PM, Sat/Sun 8:30AM-4:00PM, holiday hours 8:30AM-2:00PM, rotating weekends

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Experience Specialist/Receptionist: Internal Medicine

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: 1.0
  • Department: Internal Medicine- DQ
  • Shift: M-F 8a-4:30
  • Job ID: 169979

Overview

Experience Specialist/Receptionist

Internal Medicine

Monday-Friday 8:00AM-4:30PM

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Data Policy Enablement Manager

Overview

Build the Future:

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

We are a passionate, fast-growing team within McGraw Hill, a global education technology company that is transforming the way students learn and succeed. Our new product has scaled from Minimum Loveable Product to hundreds of thousands of users, has been featured on the App Store, and has paid customers in its first year of launch. Join McGraw-Hill Education (MHE) as a Data Policy Enablement Manager to lead the operationalization of data governance policies across our organization. This role is responsible for translating data policies into actionable processes, tools, and education programs that ensure consistent adoption and compliance. The ideal candidate will work cross-functionally with legal, compliance, IT, analytics, and business teams to embed data policy into day-to-day practices and data lifecycle management.

This is a remote position open to applicants authorized to work for any employer within the United States. Preference will be given to candidates located in Central or Eastern Time Zones, especially in the Midwest or Des Moines area.

What You’ll Do:

  • Translate enterprise data governance policies (e.g., data classification, access control, data retention, privacy, quality) into implementable standards and procedures.
  • Partner with data stewards, system owners, and developers to align technical implementation (e.g., access controls, metadata tagging, encryption) with policy requirements.
  • Work with legal and compliance teams to ensure regulatory data policies (e.g., GDPR, CCPA, FERPA, HIPAA) are integrated into data systems and workflows.
  • Establish KPIs and dashboards to track policy compliance across data domains and systems.
  • Support audits and assessments by providing evidence of policy adherence and governance coverage.
  • Work with IT and Security to ensure that access, usage, and protection policies are monitored and enforced using appropriate technologies (e.g., DLP, RBAC, data catalogs). 
  • Please note, this job description outlines the primary responsibilities of the role; however, additional duties may be assigned, and responsibilities may change at any time with or without notice.

 

What You Bring:

  • Bachelor’s degree in a related field or equivalent experience
  • 5+ years of relevant experience as a Data Policy Enablement Manager or in a similar data governance leadership role.
  • Proven experience in implementing and supporting enterprise data policies (e.g., data privacy, retention, usage).
  • Excellent communication skills with the ability to translate policy into practical implementation for both business and technical audiences.
  • Familiarity with governance tools such as Informatica Data Governance & Catalog, Collibra, Alation OneTrust, or ServiceNow GRC.
  • Preferred:

Knowledge of regulatory standards (e.g., GDPR, CCPA, SOX, HIPAA, FERPA).

Experience working in a data-driven industry such as education, healthcare, financial services, or technology.

Certifications such as CDMP, CIPP, or DGSP.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between 55,000.00 – 128,700.00 USD annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49483

Master Data Management Product Manager

Overview

Build the Future:

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

 

How can you make an impact?

We are a passionate, fast-growing team within McGraw Hill, a global education technology company that is transforming the way students learn and succeed. Our new product has scaled from Minimum Loveable Product to hundreds of thousands of users, has been featured on the App Store, and has paid customers in its first year of launch. Join McGraw-Hill Education (MHE) as a Master Data Management Product Manager to lead analytical Master Data and reference data Governance. This role will define and enforce policies, standards, and processes to ensure high data quality of critical master data domains such as Customer, Product, and reference data. You will partner with business and technical teams on analytical needs for MDM, its data governance and implement scalable data quality solutions within the MDM environment.

 

This is a remote position open to applicants authorized to work for any employer within the United States. Preference will be given to candidates located in Central or Eastern Time Zones, especially in the Midwest or Des Moines area.

What You’ll Do:

  • Develop and maintain master data governance frameworks, including policies, standards, ownership models, and control mechanisms.
  • Establish and enforce business rules, naming conventions, data hierarchies, and domain-specific and reference data definitions.
  • Define MDM data stewardship roles and coordinate with business units to manage data lifecycle activities (create, update, retire).
  • Design and implement data match/merge, cleansing, data quality rules, thresholds, and validation workflows within MDM and data quality platforms.
  • Collaborate with data stewards in analyzing master data to develop data hierarchies and any new master data needs.
  • Collaborate with data stewards to define data quality metrics (e.g., accuracy, completeness, uniqueness, timeliness).
  • Configure and monitor automated data quality dashboards and exception reports, ensuring issues are routed and resolved efficiently.
  • Please note, this job description outlines the primary responsibilities of the role; however, additional duties may be assigned, and responsibilities may change at any time with or without notice.

 

What You Bring:

  • Bachelor’s degree in a related field or equivalent experience
  • 8+ years of relevant experience as a Master Data Management (MDM) Product Manager or in a similar data governance leadership role. 
  • Experience configuring and managing data quality rules in platforms such as Informatica Data Quality, SAP Information Steward, Reltio, Talend, or similar.
  • Strong understanding of data governance frameworks (e.g., DAMA-DMBOK) and master data domains.
  • Familiarity with MDM platforms (e.g., Informatica MDM, SAP MDG, Reltio) and data modeling concepts.
  • Proficient in data profiling, cleansing, matching, and lineage tracking.
  • Preferred:
  • Exposure to business intelligence/analytics platforms (e.g., Power BI, Tableau) for data quality reporting.
  • Certifications such as CDMP, DGSP, or Informatica Data Governance/MDM certifications.
  • Experience working in regulated environments (e.g., SOX, GDPR, HIPAA).
  • Experience working with customer hierarchies

 

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between 72,000.00 – 146,000.00 USD annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49481

Legal Counsel, AI Product & Privacy

Overview

Aspire to Grow   
Could your creative thinking build the future? Our team at McGraw Hill makes a difference for learners and educators across the world.  
 
We are currently seeking a Legal Counsel, AI Product & Privacy to join our team at McGraw Hill.   
 
Your impact on the team:   
McGraw Hill is seeking a highly motivated Legal Counsel, AI Product & Privacy to support and scale McGraw Hill’s expanding focus on AI use and AI-powered product development while contributing meaningfully to the company’s commercial operations and broader corporate legal initiatives. In this role, you will focus on counseling on AI product development with a focus on regulatory compliance and data privacy/protection. You will be a key driver in advancing McGraw Hill’s AI strategy by working on internal AI use, as well as use of AI relating to products and services we provide to our customers. This role will address complex legal matters including regulatory compliance, data privacy and security, ethical considerations, consumer protection, and intellectual property.  
 
This role works remotely from your home office. Candidates must permanently reside within the United States to be considered for this role. Travel may be required a few times per year for in-person meetings.
 
What you will be doing:  
  • Provide legal support for all AI-related initiatives for internal use and product development, including contract drafting, regulatory compliance, and risk management.  
  • Assess risks associated with AI technology integrations in vendor and partnership agreements.  
  • Review and negotiate vendor agreements, including DPAs, SCCs, and AI-specific addendums. 
  • Work closely with the Data Ethics team to provide legal support to track and interpret AI and privacy legal developments, ensuring compliance with evolving laws and regulations. 
  • Support all stages of AI feature development for products and services, including curation of benchmark data sets, guardrail creation and review, documentation, customer-facing disclosure, release planning, and post-release management. 
  • Collaborate with product, engineering, data science, and business teams to integrate legal considerations into AI development and deployment processes. 
  • Develop strategies for handling AI-related legal issues in creative ways and build processes for scaling flexible solutions that address risk. 
  • Create and improve resources for guidance, processes, and policies for responsible AI development and governance to streamline AI use and releases. 
  • Assist with other company commercial legal, privacy, and risk matters. 
Required experience and skills:  
  • Juris Doctor degree from an accredited US law school and active bar membership in at least one US jurisdiction.  
  • 5+ years of transactional experience at law-firm or in-house role working on technology and privacy issues. 
  • Significant experience with legal topics related to AI/ML, including software development, data rights, generative content, and model transparency. 
  • Extensive knowledge of technology transactions (especially AI, SaaS and software licensing), data privacy, and intellectual property.  
  • Excellent communication and negotiation skills, with the ability to work collaboratively across teams. 
  • Proven ability to manage multiple priorities in a fast-paced environment. 
  • Comfort working independently and remotely. 
Preferred experience and skills:  
  • Excitement and experience with using emerging technologies. 
  • Familiarity with open source licensing. 
  • Experience with data governance, information security, and U.S and international privacy and data protection laws (e.g., CCPA and other state laws, GDPR, EU AI Act, NIST AI RMF). 
  • Strong project management skills, with ability to build sustainable programs and processes for scale and drive strategic, cross-functional initiatives to completion. 
The approximate pay range for this position in the United States is between $165,000 – 185,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan is included as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.   
 
McGraw Hill recruiters always use a “@mheducation.com” email address, “@careers.mheducation.com” and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

49548

Systems Specialist

Overview

Impact the Moment

Could your creative thinking build the future? A Systems Specialist at McGraw Hill makes a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways.

How can you make an Impact?

McGraw Hill is seeking a Systems Specialist. This professional plays a key role in managing, configuring, and optimizing the Workday platform, focusing on Core HCM, Talent/Performance, and Compensation modules. This role ensures the system meets evolving business needs by maintaining data integrity, streamlining HR processes, and enabling effective use across the organization. The specialist partners closely with Human Resources, IT and cross-functional teams to enhance workflows, deliver meaningful insights, and align Workday functionality with strategic business objectives.

 

This is a remote position open to applicants authorized to work for any employer within the United States.

 What you will be doing:

  • Configure and maintain Workday Core HCM, Talent/Performance, and Compensation modules; support integrations, system enhancements, testing, and release management in collaboration with IT and vendors.
  • Optimize HR processes by identifying improvement opportunities, implementing efficient workflows, and automating tasks to align with business goals and data governance standards.
  • Ensure data quality and reporting by monitoring data integrity, supporting audits, troubleshooting system issues, and creating custom reports to drive decision-making.
  • Enable user adoption through documentation, training, and responsive support, ensuring teams understand Workday functionality and best practices.
  • Stay current and strategic by researching new Workday features, evaluating system upgrades, and contributing to the technology roadmap with scalable solutions.

 We’re looking for someone with:

  • Over 3 years of experience configuring and maintaining Workday Core HCM, Talent/Performance, and Compensation modules to ensure seamless functionality and a positive user experience.
  • Deliver system solutions that align with business goals, focusing on value creation, efficiency, and long-term scalability.
  • Prioritize and manage multiple projects simultaneously, with a strong emphasis on timely delivery and measurable results.
  • Collaborate cross-functionally with stakeholders, providing excellent customer service and building strong partnerships.
  • Apply strong analytical skills and keen attention to detail when diagnosing issues, optimizing workflows, and supporting data integrity.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

The pay range for this position is between $75,000-$80,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49546

Principal Data Scientist

Overview

Build the Future
At McGraw Hill we create best-in-class, next-generation learning experiences that are used by millions of students and educators worldwide every day. We design intuitive and effective tools that maximize teachers’ time and students’ learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue on our own paths of lifelong learning. 

 

How can you make an impact?

As a Principal Data Scientist on the Enterprise AI team, you will be a senior member of a team of data  scientists, AI researchers, software developers, and psychometricians who provide technical and  scientific leadership for some of our most important strategic efforts companywide. You will help this team deliver cutting-edge data science and/or Artificial Intelligence (DS/AI) solutions, and you will collaborate closely with colleagues across functions like Product, Engineering, Learning Design, and User Experience to help McGraw Hill create and deliver world-class educational experiences. This role requires a deep understanding of large language model (LLM) principles and hands-on experience with generative AI frameworks, such as Lang Chain and Llama Index. A passion for education and staying current on advancements in generative AI is essential.

This is a remote position open to applicants authorized to work for any employer within the United States.

What You’ll Do:

  • Lead the design and implementation of technical solutions in alignment with organizational goals.
  • Define projects for the team, and maintain an overview of different projects and timelines.
  • Collaborate with other departments and stakeholders to identify data science needs, define project requirements, and ensure data science and psychometric initiatives are aligned with business objectives.
  • Present findings and recommendations to key stakeholders.
  • Apply DS/AI knowledge to independently define and resolve complex problems, including when there is limited information or precedent.
  • Develop scalable and efficient production-level code using tools such as Python.

What You Bring:

  • Ph.D. or equivalent in Data Science, Applied Mathematics, Statistics, or a related field
  • 2–5 years of experience as Principal Data Scientist or 6–10 years as Sr. Data Scientist
  • Recognized expertise in at least one area of DS/AI through academic and industry work
  • Demonstrated technical leadership, including the ability to independently define, lead, and successfully complete projects
  • Clear communication and effective collaboration that drives business results
  • Deep knowledge and practical experience with production-scale DS/AI systems
  • Recent focus on generative AI, including hands-on experience with applying LLM orchestration frameworks (e.g., LangChain, LlamaIndex)
  • Understanding of complex GenAI architectures and experience with guarding, scaling, monitoring, and maintaining these systems
  • Experience supporting DS/AI systems across stages of the Machine Learning Operations/LLM Operations lifecycle at enterprise scale
  • Passion for technology and commitment to staying current on generative AI advancements
  • Affinity for education and delivering business value through AI solutions
  • Proficiency in Python (10+ years), with the ability to write scalable, production-level code

Preferred Experience & Skills:

  • Experience with LangChain/Lang Smith
  • Affinity for education
  • Experience with educational data

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $162,250 – $190,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

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