General Laborer – Night Shift

Assists in general tasks to support the needs of producing and packaging products according to company and governmental standards. 

ESSENTIAL POSITION RESPONSIBILITIES 

This is a general laborer position. This position will perform task that may include but are not limited to the following: packing product, stacking and unstacking product to meet customers’ orders, sorting  finished goods, document damaged goods, verifying packaging code and UPC to match planned product,  general cleaning and sanitation of facility and surrounding grounds, and other task as assigned by management.  

Participates as a member of the Team. Participates in ongoing development, communication and  implementation of team concepts, programs and policies; coordinates work to ensure B.E.S.T practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc.  Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforces actions needed, to achieve synergy possible within the larger organization. 

Simmons Operating systems principles and objectives: Is familiar with Simmons’ established  operating systems (e.g. quality, security, office environment, company policies); understands the  responsibility to maintain familiarity with the systems and this position’s role in support of these systems – including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas. 

Performs other duties as necessary in support of business objectives: This position description is  intended to guide the activities of the Sorter and is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describe all the work that may be required of the person in this position. 

Physical Activities: Must be able to lift, push, pull, and carry up to 30 lbs. Standing on feet for the entire shift. Must be able to work in extreme hot/cold, wet/dry environments. 

Personal Protective Equipment (PPE): Steel toed shoes, Ear Plugs, Hair Net. Safety Vest and hard hat where required. 

Travel: N/A 

Technical Experience: N/A

Preferred Industry Experience: Background in manufacturing. 

Minimum Education: N/A 

Preferred Education: N/A 

Utility Packaging – Night Shift

ESSENTIAL POSITION RESPONSIBILITIES

 Performs various jobs within the warehouse or on the grounds as assigned.

 Responsibilities around the facility can include pallet sorting, restacking, identify product that does not meet customer specifications and rework and sanitation.

Participates as a member of the Team. Participates in ongoing development, communication and implementation of team concepts, programs, and policies; coordinates work to ensure B.E.S.T practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforces actions needed, to achieve synergy possible within the larger organization.

 Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems – including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

 Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the Utility Crew and is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describes all the work that may be required of the person in this position.

 Physical Activities: Must be able to work in a busy, noisy, dusty environment with temperature extremes, work on feet for an entire shift and be able to lift up to 75 pounds.

 Personal Protective Equipment (PPE): Safety glasses, ear plugs, steel-toed shoes, and as needed or required.

 Travel: N/A

 Technical Experience: Must be able to obtain and maintain company issued forklift certification

 Industry Experience: Previous forklift experience preferred.

 Minimum Education: Must be able to read, write and speak English, and perform basic math.

 Preferred Education: High School Diploma/GED

Production Lead – Night Shift

PURPOSE OF THE POSITION

To assist the supervisor in accomplishing production requirements per company, customer and government requirements.

 

ESSENTIAL POSITION RESPONSIBILITIES

Orientate new team members to their jobs including basic dress requirements and good manufacturing practices, safety aspects, job assignments and sanitation procedures and policies. Also serves as a mentor.

Communicates with team members, supervisors, management, QA and USDA regarding any information about the line they are working on.

Completes required written and electronic reports. Assists with timekeeping management of line/department employees (schedule rotations, breaks, etc.)

Sets up equipment for the line daily for start-up, making sure standards and quality are met within the department. Works on the line with product and monitor belts to ensure that the proper speed is set.

Ensures that goals are met daily and help set new goals and improve morale within the department and with organizational skills and compliance with USDA.

Participates as a member of the Team. Participates in ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure B.E.S.T practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforces actions needed, to achieve synergy possible within the larger organization.

Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems – including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

Performs other duties as necessary in support of business objectives:This position description is intended to guide the activities of the Production/Processing Lead and is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.

Physical Activities: Frequent lifting/carrying of up to 50 pounds depending on the department; standing; bending & twisting of the waist and neck; squatting; climbing stairs & ladders; kneeling; crawling; power grasping; pushing/pulling; reaching above, at and below shoulder level; repetitive motion of shoulders, arms and hands. Constant walking; grasping; fine manipulation/feeling with hands; use of vision & hearing; talking.

Personal Protective Equipment (PPE): (STD) waterproof gloves, sleeves, waterproof slip resistant footwear and ear plugs

Travel: N/A

Technical Experience: May need to obtain and maintain a company issued forklift and pallet jack license.

Industry Experience: Preference for poultry or food processing organization.

Minimum Education: Basic math skills, reading, writing, computer knowledge and will need to have good communication skills in English.

Preferred Education: Bilingual preferred. High School Diploma or equivalent.

Tray Packer – Night Shift

ESSENTIAL POSITION RESPONSIBILITIES

Reviews production schedule. Verifies production plan number. Notes any changes for trays, tray size or tray printing. Verifies that machine, trays and printer are set up correctly per production schedule.

Ensures proper shrink wrap materials are supplied in sufficient quantities and staged. Loads according to procedure.

Saves tray pallet identification tags. Records tag information and weight.

Reworks damaged trays as required.

Checks machine operation for correct feeding, gluing, coding, application of shrink film, film usage and other items as directed.

Checks products for labeling defects, correct UPC code, product code and date, correct tray printing for every label change, and any other defects as directed.

Physical Activities: Ability to lift up to 50 lbs and stand on feet for entire shift.

Personal Protective Equipment (PPE): Hearing protection, steel toe shoes.

Industry Experience: Preference for pet or food processing organization.

Minimum Education: High School Diploma or equivalent. Must have basic math skills. Must be able to read, write and speak English.

Tunnel Room Operator – Days

ESSENTIAL POSITION RESPONSIBILITIES 

  • Produce cooked meat chunks of blended meats that are the proper size with a firm texture by the removing of air, creating an emulsion, cooking a thin sheet, and cutting to the desired size a batch of blended meats.
  • Accomplish room start-up procedures.
  • Fill product line to extruder. Fill Extruder until even product flow.
  • Adjust steam tunnel to target product temperature. (CP)Adjust cutter to produce target product length. (CP)
  • Record all measurement on batch sheet.

Physical Activities:  While performing the duties of this job, the employee is regularly required to sit, stand and walk.

Personal Protective Equipment (PPE):  Steel toed shoes, Ear Plugs, Hair Net

Travel: N/A

Technical Experience:  Experienced within a manufacturing/process environment with knowledge of Good Manufacturing Practices.

Industry Experience:  Background in manufacturing.

Minimum Education:  High School Diploma or equivalent. Must have basic math skills. Must be able to read, write and speak English.

Preferred Education:  N/A

Utility Production – Night Shift

ESSENTIAL POSITION RESPONSIBILITIES

 Fills in for the employees during breaks and any type of absence while maintaining the continuing quality of the plant operations.

 Fully operate all necessary equipment in assigned area.

 Record downtime, can loss, lot numbers, record temperature, and any other report document.

 Ensure all areas are cleaned to standard.

 Perform weekly sanitation.

 Participates as a member of the Team. Participates in ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure B.E.S.T practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforces actions needed, to achieve synergy possible within the larger organization.

 Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems – including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the Utility Crew and is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describes all the work that may be required of the person in this position.

Physical Activities: Must be able to work in a busy, noisy, dusty environment with temperature extremes, work on feet for an entire shift and be able to lift up to 75 pounds.

Personal Protective Equipment (PPE): Safety glasses, steel toed shoes, earplugs, hair net.

 Travel: N/A

 Technical Experience: N/A

 Industry Experience: May be required to obtain and maintain company issued forklift license

 Minimum Education: High school diploma or equivalent. Must have basic math skills. Must be able to read, write, and understand English.

 Preferred Education: N/A

Retort Operator – Night Shift

PURPOSE OF THE POSITION

 To load retorts with uncooked pouched product to be cooked to the proper product sterilization levels.

 ESSENTIAL POSITION RESPONSIBILITIES

 Verify that the retorts you want to start-up on are empty.

 Check incoming water temperature and write down the results on the retort downtime sheet.

 Make sure that steam and air is present at the retorts. Make sure system is in Auto.

 Ensure the retorts are loaded and unloaded properly. Enter that data on the retort sheet.

 Chlorine test is required one time per shift and recorded on the retort log sheet.

 Incoming water temperature is checked at the beginning of each shift and mid-way through shift and recorded on the retort log sheet and downtime sheet.

 Final stage is to unload sterilized pouched product to the arrival lanes to be unloaded.

 Able to track and document readings on up to 8 retorts as needed.

 Demonstrates and understanding of the cook cycle.

 Participates as a member of the team. Participates in ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure best practices with all team members. Attends appropriate team meetings. As a member of the team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and works with the team in a supportive manner to resolve issues and actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization.

 Simmons operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems – including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

 Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the Retort Operator and is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.

 Physical Activities: While performing the duties of this job, the employee is regularly required to sit, stand and walk.

 Personal Protective Equipment (PPE): Steel toed shoes, Ear Plugs, Hair Net.

 Travel: N/A

 Technical Experience: Experienced within a manufacturing/process environment with knowledge of Good Manufacturing Practices.

 Industry Experience: Background in manufacturing.

 Minimum Education: High School Diploma or equivalent. Must be able to read, write and understand English.

 Preferred Education: Some college and/or Tech School.

Wedding and Events Manager

Help create unforgettable moments at one of Dubuque’ most unique venues! The Wedding and Events Manager is responsible for the direct management of the River Museum’ private events. This includes planning, coordinating, and executing weddings and special events, such as corporate parties, and managing the Wedding and Events staff. Additionally, this role will collaborate with a committee of museum team members to host a variety of public events, such as Ice Fest and Taste of Summer. This opportunity combines a balance of creativity, flexibility, organizational skills, and exceptional customer service.

Quality work can happen anywhere. We offer a flexible schedule that balances peak season demands with off-season flexibility, allowing for occasional work-from-home opportunities and encouraging a healthy work/life balance.

This is a salaried, full-time, permanent position. Compensation is competitive and commensurate with experience. Benefits include vacation time, sick time, paid holidays, medical, dental, flex plan, 403b retirement plan and the opportunity to earn additional income by receiving gratuity from events worked.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary Duties

  • Manage the entire wedding and event planning process, from initial consultation to day-of execution
    • Conduct tours and consultations with potential clients
    • Create event timelines and floor plans
    • Oversee event setup, execution, and teardown
    • Facilitate clear and accurate internal communication surrounding event details and needs
    • Work with vendors to ensure supply/beverage inventory
    • Ensure a smooth event flow and troubleshoot any challenges
  • Lead Wedding and Events staff, including scheduling
  • Develop and maintain relationships with vendors and community partners
  • Participate in outreach events to promote NMRMA as a venue
    • This includes bridal shows, wedding fairs, conferences, etc.
  • Manage the inventory, organization, and cleanliness of the catering kitchen
  • Collaborate with various departments and staff members to plan for public events
  • Provide outstanding customer service through proactive communication and attention to detail
  • Other duties as assigned

Qualifications

  • Bachelor’ degree in a related field or equivalent of training and experience preferred
  • Sales experience with experience converting inquiries into bookings preferred
  • Proven ability to take initiative and manage a team
  • Strong interpersonal skills
  • Excellent oral and written communication skills
  • Strong organizational skills and attention to detail, with the ability to manage multiple projects at once
  • Demonstrates a consistently positive and professional demeanor
  • Must be able to read, write and speak the English language
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation
    • This includes setting up and tearing down events and standing or walking for extended periods of time
  • Final candidates will be subject to a reference and background check

How to apply

To learn more, visit www.rivermuseum.org/join-our-team. Apply by emailing your resume, cover letter, salary requirements and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001 by Friday, December 6, 2024.

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.

CNA Surgical Services

Employment Type:

Part time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Join the MercyOne Family! We are looking to hire a Nurse Assistant!

As a Nurse Assistant at MercyOne, the Nurse Assistant (NA) is a member of the MercyOne Dubuque/Dyersville Medical Center healthcare team and is under the direct supervision of a registered professional nurse.  NAs provide holistic, compassionate, individualized, and effective patient care by assisting the patient with activities of daily living. Nurse Assistant (NA) also provide other physical, emotional, and spiritual needs consistent with the Mission of MercyOne, Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.

Schedule:

  • 20 hours per week (0.5 FTE)

  • Flexible between 8-hour or 12-hour shifts. If working 8-hours, working hours will be 6:00am – 2:30pm. If working 12-hours, working hours will be 6:00am – 6:30pm.

  • Every third weekend and holiday rotation

General Requirements:

All Nurse Assistants (other than Senior Care):

  • Must be at least 16 years of age, Child labor laws are applicable to all minors under the age of 18. May be required to be 18 years of age in some area.

  • Must meet at least one of the following requirements:

    • Be active on the Iowa registry (required for long term care nurse assistants in Iowa, and nurse assistants who work in Illinois or Wisconsin are required to be on their respective state’s registry)

    • Show proof of completion of 75-hour CNA course

    • Show proof of EMT Certification

    • Show proof of formally holding (and completed training for) a medical occupation specialty from the military (current or former)

  • High school diploma or GED equivalent preferred. 

  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

  • Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Senior Care Nurse Assistant:

  • Must be at least 16 years of age, Child labor laws are applicable to all minors under the age of 18. May required to be 18 years of age in some area.

  • Certification in a 75-hour CNA certification program required and be active on the Iowa registry (required for long-term care nurse assistant in Iowa).

  • High school diploma or GED equivalent preferred. 

  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

  • Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Manager Cancer Center

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

MercyOne Dubuque Cancer Center

From diagnosis to survivorship, we’ll consider what it’s like to be you — our patient — during one of life’s most challenging experiences. Offering you outstanding clinical care, emotional support and guidance is at the heart of everything we do. Having all our services housed in one location means you don’t have to coordinate your appointments across multiple specialties and services or travel to several locations to receive care.

MercyOne’s comprehensive cancer center is more than just a clinic facility. It will provide a complete array of holistic services for cancer patients that are not currently available anywhere in our service area. Not just treatment, but treatment in a comfortable environment. Not just specialists, but specialists all in one location. Not just cancer care, but cancer care that includes support and guidance from a personal navigator.

Want to learn more about MercyOne Dubuque Cancer Center? Click here: MercyOne Dubuque Cancer Center | MercyOne

Join the MercyOne Family! We are looking to hire a Manager for our Mercy One Cancer Center.

As the Manager of the Cancer center at MercyOne, you will be accountable for oversight of cancer services, delivering on a vision to provide comprehensive, integrated, state-of-the-art care to patients and families experiencing a cancer diagnosis, and programming for early detection and prevention for both sites.  Collaborates with the multidisciplinary team to achieve the highest standards of performance in all dimensions.  This leader develops and implements business plans for growth of services, building of physician and network relationships, community partnerships and referrals; achieving top patient satisfaction scores, excellent quality outcomes; and providing patient centered care.  The leader will coordinate services throughout the continuum of care and work as an integral and significant contributor to MercyOne Medical Center Dubuque/Clinton.

Schedule:

  • Full time 40 hours a week

General Requirements:

  • Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center’s Model of Caring and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center’s Mission and Values.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
  • Develops and maintains departmental staffing plan detailing appropriate associate classifications and qualifications consistent with the department’s operational plan, projected volumes, and other relevant indicators.  Participates in annual human resource planning process providing recommendations for staffing proactive recruitment and long-term needs.  Assures daily staffing adheres to plan.
  •  Continuously assesses and improves the department’s performance based on, but not limited to the department’s quality plan monitors, process improvement initiatives, patient/associate satisfaction data and associate safety and injury prevention; assures compliance with cancer center’s accreditation and certification programs
  •                                Interviews and selects qualified staff and assures associates are appropriately oriented. Continually develops staff through competency assessments, in-services and continuing education, and performance appraisal process.
  •  Develops annual operating and capital budgets, monitors and analyzes ongoing performance and productivity and implements necessary corrective plans.
  •  Maintains effective inter-departmental communication and cooperation.
  •  Ensures that the Cancer Center’s related care through the medical center’s inpatient/outpatient departments, network facilities and affiliated physicians is smoothly integrated and coordinated.
  •  Develops systems and processes to monitor and improve program performance relative to MercyOne strategic pillars.
  •  Provides direction to leaders in areas within scope of responsibility – with a strong emphasis on coaching and development relative to MercyOne leadership competencies.
  •  Collaborates with medical director, medical staff, and the entire interdisciplinary team to achieve the best possible outcomes.
  •  Supports and abides by all medical center, departmental, and safety policies and procedures.           Proactively identifies safety concerns surrounding the work environment.
  •  Recommends and facilitates strategic planning related to cancer services.
  •  Works with members of the community in addressing the holistic needs of patients and their families.
  •  Partners with the Dubuque MercyOne Health Foundation in mobilizing continued giving to support the ongoing development of cancer services.
  •  Serves as a member of the MercyOne team, leveraging resources to advance care and service across the region.
  • Performs other duties consistent with purpose of job as directed.

SKILLS AND ABILITIES REQUIRED:

  • Maintains a professional, collaborative work environment to foster a positive public image for MercyOne Dubuque/Clinton. Medical Center. 
  • Knows and adheres to all laws and regulations pertaining to patient health, safety, and medical information (i.e., HIPAA, Stark, etc..).                                                                                
  • Serves actively on teams, committee, task forces, and work groups at the department, division, and organizational level.
  • Ensures development and education of staff through competency assessments, in-services, continuing education, coaching/mentoring, attending department meetings, and participation in the performance appraisal process.
  • Maintains expertise in the care of cancer, radiation oncology, breast, and lung cancer patients.  Serves as a resource person for MercyOne Health Network.
  • Provides a high level of customer responsiveness and serves as a role model to encourage a commitment to customer service. A strong service orientation is required.
  • Maintains an excellent working relationship within the department and with all our internal and external customers.
  • Ability to handle interactions with discretion, tact and courtesy when dealing with sensitive issues and confidential information.
  • Must have well developed communication skills; strong interpersonal and collaborative skills with physicians and other healthcare professionals; strong decision-making skills that support patient care needs and ethical standards; and the ability to organize work and set appropriate priorities.
  • Must have excellent written and verbal communication skills with the ability to relate to people across all levels and diverse backgrounds.
  • Ensures that services are provided in a manner that supports continuous quality improvement and customer-oriented focus.
  • Keeps supervisor informed about important issues.
  • Requires professionalism in both dress and conduct on the job.
  • Demonstrates an understanding of organizational dynamics and administrative procedures and protocols.  Ability to function in a dynamic, fast-paced team environment and to cope with ambiguity, time constraints, and other daily stressors in an effective and appropriate manner.
  • Demonstrates time management, prioritization and organizational skills including an ability and willingness to plan, organize and accomplish tasks accurately and in a timely manner to exercise sound judgment under pressure and to manage multiple and competing activities simultaneously.
  • Must be able to work independently and productively in a fast-paced setting involving multi-task functions and projects.  Ability to plan, organize and perform duties with minimal supervision and with a high degree of accuracy and attention to detail.
  • Proven ability to identify, compile and present data effectively from many different sources for management decision-making.
  • Must possess advanced analytical skills.
  • Ability to demonstrate initiative.
  • May require the ability to be cross trained into multiple positions.                                                              
  • Assigned hours within your shift, starting time, or days of work are subject to change based on the changing needs of the department and/or the organization.

Education:

  • Education:
    • Bachelor’s degree is required.
    • Master’s degree in health or business administration, nursing, or other health-related field with undergraduate focus in a clinical field of health care preferred. Must be willing to complete master’s degree within 3 years of hire.  
  • Experience:
    • Professional knowledge of product line services and management principles, procedures, and techniques as normally acquired through completion of master’s degree and/or relevant experience.
    • Approximately four to six years progressively responsible health care related work experience, with at least two years in a supervisory role, to gain comprehensive knowledge of the health care environment and applicable laws and regulations as well as the ability to organize and direct work of nursing, technical and support staff.
    • Thorough knowledge of the health care system and knowledge of operations.  Strong understanding of financial principles and practices.  Acts as a catalyst for change to continuously improve existing systems and add new programs and services to better meet the needs of our customers. 
  • C.  Special skills, competencies, and aptitudes:
    • Previous experience with Lean principles preferred.
    • Interpersonal skills necessary to provide effective leadership to departmental personnel and to develop and maintain a wide variety of internal and external cooperative working relationships.
    • Excellent communication skills including written and public speaking.
    • Knowledge and support for the principles of customer service. 
    • Computer skills commensurate with job function requirements.
    • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6months of hire and every 3 years thereafter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.