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Registration Representative/Optician
Requirements
- Requires a high school diploma, GED, or equivalent.
- Must have two to three years of customer service, reception, or business experience.
- Previous phone experience and knowledge of basic office procedures/equipment and computer systems required.
- Familiarity with medical terminology and prior health care experience desirable.
- Previous cash handling experience is preferred.
Work Hours
We are seeking a full-time (36 hours/week) Registration Representative/Optician to work weekdays, 7:30am- 5:00pm.
Job Summary
The Registration Representative/Optician, under the supervision of the Clinical Manager, provides exceptional customer service by serving as the frontline ambassador of service between the patient and the Medical Center. The Registration Representative/Optician ensures a positive patient experience from the time a patient accesses the system.
Essential Job Functions and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Reception Duties
- Greets patients and answers phones, in a friendly, helpful, and welcoming manner.
- Ensures that each patient is scheduled with the appropriate provider based on the reason for their visit.
- Registers new patients completely and accurately.
- Understands and follows the proper steps to search for a patient record and the set-up of new accounts. Validates, verifies or adds insurance, including third party insurance.
- Collects co-payments at the time of service.
- Demonstrates a resourceful nature/actions when patients and/or internal customers have questions.
- Closes each encounter in a friendly, helpful manner.
- Strives to understand and meet the needs of the patient when multi-tasking, switches gears quickly when checking in, collecting payments, scheduling, rescheduling, coordination multiple appointments and canceling appointments.
- Answers the telephone within 20 seconds (4 rings) and uses the appropriate greeting to include: the clinic/department, your name and an offer to assist.
- Keeps patients informed of any delays in the process.
- Schedules appointments for patients by following individual provider protocols and workflows to ensure accuracy in scheduling.
- Maintains daily and future provider resource schedules, including schedule maintenance requests (i.e. opening, closing or changing a schedule) to ensure the provider is scheduled for the correct location and time.
- Maintains the wait list for each provider and contacts patients when there are cancellations.
- Stays current on In-Basket messages and patient work queues.
- Ensures that necessary questionnaires are completed for patient visits.
- Follows appropriate guidelines and updates appropriate clinical team for situations when a patient cannot be seen (i.e. late patient, terminated patient, insurance coverage not accepted, red flag issues).
- Completes end of day reconciliation of provider schedules.
- Performs cashiering functions including the collection of co-payments and self-pay balance payments as well as balancing the cash drawer daily, voiding payments as needed and researching issues prior to closing.
- Maintains a neat, clean, and professional work area. Keeps patient waiting areas clean, organized and with current resource materials.
- Adheres to departmental expectations (i.e. attends required meetings; participates in quality and process improvement projects, service recovery).
- Flexible to rotate to other departments (optical and tech) as needed during the work day.
- Adheres to Southwest Health’s value-based behavior standards.
- Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
- Performs other duties and responsibilities as requested or required.
Other Possible Duties (but not limited to):
- Orders, labels and ensures that all frames are adjusted, cleaned, and arranged by brand in display racks.
- Cleans, orders and prices all items (i.e. spec chains, magnifiers, half-eye readers, instant suns and lens cleaner kits).
- Maintains a list of parts ordered and ensures that those parts arrive within 7-10 days.
- Files all delivered prescriptions neatly, in alphabetical order.
- Keeps shop neat and clean, including sonic cleanser.
- Ensures that tables where the new prescriptions are written and the bar where glasses are adjusted and delivered are kept neat, clean, and free from dust; rotates displays periodically (i.e. for seasonal changes).
- Conducts patient history in manner and format required by optometrist or supervisor.
- Performs and documents visual fields, OCTs, NCTs and other testing as ordered by OD’s and/or MD’s.
- Initiates documentation of the patient’s chief complaint, history of present illness, review of systems and all pertinent ocular findings accurately and in accordance with compliance guidelines. Measure and record vital signs including blood pressure, pulse and respirations. Document medication, allergies, including reactions, and other pertinent history.
- Administer topical ophthalmic and oral medications at the direction of the provider.
- Performs testing to include visual acuity measurement, stereo vision testing, color vision testing, automated or manual lensometer and keratometry, measurement of intraocular pressure (IOP) by use of NCT, tonopen, or Goldman, check pupillary size and response to direct and consensual light.
- Assesses and records visual acuity.
- Neutralizes and records spectacle prescription by the means of a lensometer, manual or automatic.
- Educates patients on important aspects of eye care by explaining:
- Principles of basic eye care
- Testing procedures being performed
- Ensures that all industrial frames are clean and accounted for.
- Assists in dispensing contact lenses and frames.
- Performs frame adjustments and repairs.
- Monitors service levels from current lens labs and reports any decrease in service to Clinical Manager
- Responsible for sending all weekly and monthly reports to the regional supervisor on a timely basis:
- Invoice receiving report complete with all invoices, sent on a weekly basis
- Daily transaction sheet, sent on a regular basis
- Responsible for efficiently managing his/her on site inventory.
- Checks items in the optical area, including contacts, for expirations
- Maintains equipment in a preventative maintenance program (i.e. proper handling, care, cleaning, changing bulbs, batteries, etc.).
- Manages patient complaints/problems
Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015
We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
2nd Shift Warehouse Processor
2nd Shift Warehouse Processor
Hours: 3:00pm-11:30pm (Monday – Friday)
Hours: 3:00pm-11:30pm (Monday – Friday)
Wage: $18/hr
Sedona Staffing is now hiring for a 2nd shift Warehouse Processing position. Responsibilities include sorting, scanning, and preparing products for shipment.
Requirements:
-
Ability to lift up to 50 lbs
-
Able to stand/walk for the full shift
-
Reliable attendance
-
Prior warehouse experience preferred but not required
-
Must be able to pass a background check and pre-employment drug screen
Apply : Send your resume to: abby@careerpros.com
Sedona Staffing is an Equal Opportunity Employer.
Material Handler – Night Shift
Material Handler – Night Shift
Location: Green County WI
2nd Shift Schedule:
- Nights: 5pm-3:30am – Monday – Thursday (Potential OT on Fridays)
- Pay: $19-20 / hour
Looking to build your career? Sedona Staffing partnering with a reputable and growing company that is adding warehouse material handlers to their team. In this role, you’ll play a key role in keeping operations running smoothly by receiving and verifying materials, transporting inventory throughout the facility, staging products for production, and maintaining accurate inventory records. You will work closely with production and warehouse teams to ensure materials are in the right place at the right time.
Key Responsibilities:
- 1-2+ years of experience in a warehouse, production, or material handling environment preferred
-
Ability to perform effectively in a fast-paced, warehouse environment
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Basic math skills and proficiency with computers and data entry systems
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Ability to read and interpret production documents, including shop orders, labels, and related materials
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Physical ability to lift up to 50 pounds and remain on your feet for the duration of the shift
Key Details:
- Mon–Thurs schedule, overtime on Fridays as needed
- Previous forklift operator and pallet jack experience is required
- Physically active, hands-on role (lift up to 50 lbs)
Apply today and grow your career!
Email your resume to: jobs@careerpros.com
Or call: 608-325-5100
Student Nurse Summer Paid Internship
- Area of Interest: Nursing
- FTE/Hours per pay period: 0.01
- Department: Staff Development
- Shift: 8:00 AM – 5:00 PM/Days
- Job ID: 175786
Overview
Summer 2026 Student Nurse Internship
Shift: Monday – Friday | 8:00 AM – 5:00 PM (Minimum of 24 hours – maximum of 40 hours/week — flexible hours!)
Are you a passionate nursing student eager to gain hands-on experience and make a real impact in patient care? Our Student Nurse Internship program offers a unique opportunity to work alongside experienced healthcare professionals, develop your skills, and grow your career in a supportive and dynamic environment.
• 10-week hourly paid position.
• Customizable internship tracks available in select locations.
Transition to Nurse Residency Program:
• Those that successfully complete the internship would be considered a
preferred candidate for the nurse residency program.
• Residency program includes a commitment to work one year (12 months)
in a full-time status as a Registered Nurse at Unity Point at Home.
• Cost of NCLEX prep course and testing reimbursed by UnityPoint at Home
if intern commits to Nurse Residency Program.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
OBJECTIVES
• Build strong professional relationships with clinical team members.
• Gain confidence in performing technical skills.
• Develop clinical judgment skills and priority setting.
Qualifications
PREREQUISITES
• Current enrollment in an accredited ADN, BSN or Accelerated Program (either
entering 4th year of BSN Program or last 2 terms of ADN program)
• Current LPN enrolled in ADN or BSN program
• GPA 2.5 on a 4.0 scale
• Current AHA or Red Cross Card- for the Professional Provider + current mandatory reporter certificaiton
• All interns are required to be enrolled in a nursing course during
the duration of the internship
APPLICATION MATERIALS
• Accepted from October 1st – April 30th, 2026
• UnityPoint at Home Application – www.unityPoint.org/careers
• UnityPoint at Home will need 2 recommendation letters completed by two school of nursing faculty members
• UnityPoint at Home Letter of Intent that answers:
1. What influenced you to pursue a career in nursing?
2. Why are you interested in the Nurse Internship Program?
3. Where do you see yourself in five years?
• Deadline for application materials: April 30, 2026
• Late or incomplete applications will be automatically disqualified.
APPLY TODAY!
Ready to take the next step in your healthcare career? Apply now to join our team + make a meaningful impact int he lives of those we serve through compassionate care.
#UPaHomeNursing
Production Operator – 2nd & 3rd Shift
Production Operators – 2nd Shift & 3rd Shift
Hours: 3 pm – 11 pm, Monday-Friday
Location: Monroe, WI
Wage: $19-20/hour
Summary: We are seeking dependable, full-time Production Operators to join a local manufacturing facility in Monroe, WI. This is a first-shift opportunity for individuals who are safety-focused, physically capable, and comfortable working in a hands-on production environment.
Job Responsibilities:
- Package finished products safely and efficiently according to production standards
- Perform quality checks of product throughout shift.
- Prepare finished goods for shipment, including labeling and staging
- Must be able to lift up to 50lbs
- Bagging feed and palletizing
Qualifications:
- Ability to bend, stoop and stand throughout an 8-hour shift
- Must be able to work in a hot and dusty environment
- Ability to follow instructions and work as part of a team
- Steel toe boots required
If interested in this position, please email resume to jobs@careerpros.com or call (608) 325-5100
Sedona Staffing is an Equal Opportunity Employer
Senior Equity Administrator
Overview
Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.
How can you make an impact?
The Senior Equity Administrator oversees the company’s global equity incentive programs, ensuring accurate administration, compliance, and reporting. This role manages stock plan activities, supports executive compensation initiatives, and provides critical information for legal filings and proxy statements. This role reports to the Senior Director, Compensation.
This position can work remotely within the continental United States.
What You’ll Do:
- Administer global equity compensation plans and manage relationships with third-party vendors.
- Process and monitor equity award activities, including grants, vesting, exercises, and terminations.
- Maintain participant communication materials and serve as the primary contact for equity-related inquiries.
- Benchmark executive compensation and equity programs to ensure market competitiveness.
- Prepare Board committee materials, including program proposals, competitive analyses, and updates.
- Analyze and report on equity metrics, such as grant activity, share pool usage, and dilution.
- Ensure compliance with global equity regulations and internal controls.
- Assist with crafting and preparing CD&A narratives, tables, and footnotes for regulatory filings.
- Support executive compensation data requests.
- Identify opportunities for process improvements.
What you bring:
- Minimum 5 years of stock administration experience at a public company and 3 years of executive compensation experience.
- Strong analytical skills with proficiency in Excel (formulas, pivot tables).
- Excellent interpersonal, oral, and written communication skills.
- Working knowledge of equity taxation and payroll taxes.
- Experience with equity administration platforms (e.g., Fidelity Stock Plan Services preferred).
Nice to have:
- Certified Compensation Professional (CCP)
Why work for us?
The pay range for this position is between $90,000 – $120,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
50075
Part Time Student – Product Engineering – Dubuque, IA
There are over 7 billion people on this planet. And by 2050, there will be 2 billion more… many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before! Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.
John Deere is an equal opportunity employer, including disabled & veterans.
Primary Location: United States (US) – Iowa – Dubuque
Function: Product Engineering (CA)
Title: Part Time Student – Product Engineering – Dubuque, IA – 116825
Onsite/Remote:Onsite Position
Note: Relocation assistance is not provided.
The Part-Time Student Program is primarily designed to augment the Company’s regular full-time staff and is for students who work in parallel to their school schedule YEAR-ROUND.
Your Responsibilities
As a Part-Time Student – CI Product Engineering for JD Dubuque Works located in Dubuque, IA, you will:
- Assist the Continuous Improvement (CI) product engineering team in maintaining and improving product designs for current production Skid Steer and Compact Track Loaders (SSL/CTL)
- Support a cross functional team through projects to improve reliability, durability, and cost through the CI process
- Support manufacturing operations and customer support by troubleshooting issues and providing recommendations
This position is NOT available to students on immigration visas
What Skills You Need
- Strong ability to collaborate and work well with a team
- Ideally you will be pursuing a degree in Engineering or Engineering Technology; others may apply
- Must be registered as a full-time student at a U.S. local accredited college/university
- Graduation date of Fall of 2026 or later
- Cumulative GPA of 2.8 or above
- Available to work during the academic year 16-20 hours/weekly
- Available to work during the summer semester 30-40 hours/weekly
- Must be able to commute to the work location on a daily basis
What Makes You Stand Out
- Project or work experience in an engineering, manufacturing, or technical field
- Familiarity with off-road equipment in Construction, Forestry, or Ag industries
- Experience using Creo, SolidWorks, or similar 3D modeling software to develop and evaluate design solutions
- Demonstrated ability to interpret technical data, evaluate alternatives, and make data-driven decisions to solve complex engineering challenges
- Foundational knowledge in hydraulic system designs and plumbing
At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you’ll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:
- Flexible work arrangements
- Highly competitive base pay and performance bonuses
- Savings & Retirement benefits (401K and Defined Benefit Pension)
- Healthcare benefits with a generous company contribution in the Health Savings Account
- Adoption assistance
- Employee Assistance Programs
- Tuition assistance
- Fitness subsidies and on-site gyms at specific Deere locations
- Charitable contribution match
- Employee Purchase Plan & numerous discount programs for personal use
$15 – $40 hourly based on published rates for business function and education level.
Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL
Must be 18 years of age or older to apply
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company’s board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.
ACA Section 1557 Nondiscrimination Notice
The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.
Senior Academic Designer
Overview
Make an Impact!
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.
How can you make an impact?
McGraw Hill, the leading provider of digital and print educational resources, is looking for a Senior Academic Designer, Literacy/Primary Grades for our School division. Senior Academic Designers are content and curriculum experts. They assemble high-quality content based on specific product requirements for programs and understanding the solution design. They collaborate with the Academic Design Directors, Academic Design Managers, and Product Managers to help develop the solution design (both conceptualization and implementation). Depending on project needs, Senior Academic Designers are asked to take on specific project assignments, working with a small team of Academic Designers throughout the various stages of product development.
This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with an end date of 7/31/2026.
What you will be doing:
- Plan and develop content (including learning objectives, scope/sequence, tables of contents, lessons, videos, and teacher resources) for teacher and student materials–including print, digital, and media projects
- Develop and finalize prototypes, scope and sequence, project proposals, and project scope documentation, as needed
- Train, mentor, and provide feedback to more junior Academic Designers on guidelines and expectations around content development, documentation, and planning
- Act as the point of contact between a vendor, internal engineering teams, contractors, and Academic Design teams with some decision-making authority, including ensuring timeliness and quality of work
- Coordinate with Project Managers, Product Design, Production and other cross-functional groups to establish workflows and maintain communication about project schedules/status
- Demonstrate strong understanding of elementary (Grades K-2) Reading/Language Arts pedagogical issues
- Produce and guide more junior team members to produce accurate, error-free, high-quality products that meet curriculum standards (including CCSS and other state standards), project scope, and market requirements and that display appropriate content, reading level, grammar, and style
- Stay up to date on emerging educational/curriculum trends, educational technology, and research within field and adjacent to field
We’re looking for someone with:
- Holds a bachelor’s degree in elementary education, literacy, linguistics, or a related field, with a minimum of four years of experience in literacy curriculum development and educational publishing focused on Grades K–2, and subject matter expertise in foundational literacy skills including decodability of texts.
- Brings teaching experience as an advantage and demonstrates the ability to create and visualize content for various delivery formats and classroom settings.
- Is highly organized, goal-oriented, and collaborative, with the ability to mentor others and provide guidance, direction, and leadership while understanding concerns, needs, and issues raised by junior team members.
- Creates novel solutions through cross-functional problem solving, proactively identifies risks, and develops appropriate contingency plans.
- Understands how research, pedagogy, and best practices apply to product design and applies broad perspectives across the discipline.
- Maintains strong attention to detail and a commitment to accuracy, quality, and on-time delivery, with deep knowledge of industry and subject-area content development practices, standards (including CCSS, B.E.S.T., and TEKS), and academic and pedagogical trends, and can drive innovation in teams and products.
- Displays initiative, integrity, and professionalism, with excellent verbal and written communication skills—including strong command of the English language, spelling, writing, and grammar—and strong organizational and time management skills, productive work habits, the ability to prioritize, multitask, and remain flexible.
- Offers diverse computer skills including expert-level proficiency in MS Office, and additional skills in Adobe Acrobat, Smartsheet, and K4/InCopy markup, with experience building accessible content in digital authoring systems as a plus.
Why work for us?
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.
The pay range for this position is between $62,000 – $80,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
50032
VP, CRM & Marketing Technology
Overview
Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.
How can you make an impact?
The VP, CRM & Marketing Technology is the enterprise owner for our go‑to‑market technology ecosystem across the full customer lifecycle—from demand creation to revenue, service, and expansion. This leader builds deep, trusted partnerships with executive leadership in Sales and Marketing for each business unit, translates their strategic objectives into an integrated multi‑year roadmap and annual budget, and delivers business outcomes at pace through scalable platforms and high-performing teams. Core platforms include Salesforce Sales Cloud and Service Cloud, complemented by our digital marketing and marketing automation, sales enablement, and customer success solutions.
This is a remote position open to applicants authorized to work for any employer within the United States.
What You’ll Do:
1) Strategy, Partnership & Operating Cadence
- Establish a joint operating rhythm with BU Sales and Marketing executive leaders (QBRs/MBRs) to understand strategy, funnel targets, capacity plans, and market motions; translate these into a roadmap with clear value cases, sequencing, and budget.
- Maintain a rolling 12–24 month CRM & MarTech roadmap aligning enterprise capabilities with BU needs; make transparent trade‑offs and sequencing decisions based on ROI, risk, and change capacity.
- Lead the annual investment planning process (build vs. buy, vendor renewals, licensing, capacity) and own forecast accuracy and budget adherence.
2) Platform Ownership & Architecture (Salesforce + MarTech)
- Serve as executive Product Owner for Salesforce Sales Cloud and Service Cloud, ensuring scalable architecture, robust data design, and consistent process standards (lead-to-cash, case management, knowledge, entitlements, SLAs).
- Direct the strategy and integration of the marketing technology stack (e.g., Marketing Automation/MA, email & journey orchestration, web personalization/ABM, CDP/Data Cloud, tagging/consent), sales enablement (e.g., content orchestration, readiness/learning), and customer success platforms (e.g., health scoring, success plans, digital CS).
- Govern platform extensions (e.g., CPQ/Revenue tools, Experience/Partner portals, telephony/CTI, knowledge & bots, analytics) and integration patterns (e.g., event-driven, iPaaS/ESB, API-first), in partnership with Enterprise Architecture.
3) Delivery & Operations
- Run a product-model operating structure (product managers, BAs, UX, engineering, data, QA) with agile delivery and robust intake → discovery → experimentation → release lifecycle.
- Lead DevOps for Salesforce & MarTech (version control, CI/CD, sandbox strategy, automated testing, release gates) with SLOs for availability, performance, and incident response.
- Drive adoption & change management (enablement, comms, field readiness) to ensure technology delivers measurable behavior change and value.
4) Data, Insights, and Compliance
- Partner with Analytics to deliver standard dashboards (pipeline, forecast, conversion, campaign attribution, service KPIs, digital journeys) and promote self‑service insights.
- Ensure privacy, consent, and regulatory compliance (e.g., GDPR/CCPA, CAN‑SPAM, TCPA) and align with InfoSec on access, retention, and audit.
5) Vendor & Contract Management
- Own executive relationships with platform vendors and key SI partners; negotiate commercial terms, renewals, and ELA optimization; manage partner performance to outcomes.
6) Leadership & Talent
- Build and develop high‑performing product, engineering, data, and QA teams with clear career paths and coaching.
- Raise capability in Salesforce, marketing automation, digital engagement, RevOps, and customer success tech through certification plans and guilds.
- Champion a culture of customer centricity, speed, and quality, with measurable outcomes and continuous improvement.
What You Bring:
- Bachelor’s degree (Business or engineering) OR Equivalent Experience
- Minimum 15 years’ experience managing technology teams
- Increasing managerial responsibility over the last 10 years
- 5 years’ experience in the industry or a related digital industry
- Minimum 7 years’ experience executing effectively in an Agile SDLC
Preferred Experience and Skills:
- 5 years of experience of managing Go-to-Market Technologies and show understanding of how this space is changing.
- Experience of the Education landscape (K12 and/ or Higher Ed) globally with an emphasis on US
Why work for us?
The pay range for this position is between $192,800 – $280,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
50043
