Medical Assistant Trainee-Pathways – Urgent Care Dubuque

  • Area of Interest: Allied Health
  • FTE/Hours per pay period: 1.0
  • Department: Urgent Care- Warren Plaza
  • Shift: 40
  • Job ID: 179434

Overview

UnityPoint Clinic

Medical Assistant – Trainee Pathways –

Dubuque Urgent Care

Full Time Benefits

The Career Pathways MA Trainee position provides participants an opportunity to pursue the education and training to become certified as a Medical Assistant through a recognized Career Pathways Academic Provider.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Training and Expectations

  • Attend and participate in classroom (online or in person) and on the job hours (shadowing or clinicals).
  • Maintain good standing in all course work.
  • Follow all program policies and procedures.
  • Sign a Pathways Employee Agreement committing to work for UnityPoint Health as a Medical Assistant.
  • Maintain all eligibility requirements to participate for the duration of the program.

Clinical Excellence/Patient Care

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment, and minor surgical procedures.
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
  • May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
  • Administer ordered vaccines.
  • Schedule referrals for patients with specialist or outpatient as requested by the provider.
  • Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
  • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

Development and Patient Education

  • Answer questions and provide teaching to patients and family members.
  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested

Qualifications

Education:

HS Diploma or equivalent

Experience:

Must be 18 years of age (or 17 with requirements)

6 months of experience in a direct patient facing role OR prior experience as an Experience Specialist or similar role in the healthcare setting, OR successful completion of a healthcare certification (Phlebotomy, EMT, or CNA)

Control Systems Engineer

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more… many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before! Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

 

 John Deere is an equal opportunity employer, including disabled & veterans.

 

Primary Location: United States (US) – Iowa  – Dubuque  
Function: Product Engineering (CA)
Title: Control Systems Engineer – 119218
 
Onsite/Remote:Onsite Position

  

 

Your Responsibilites

As a Control Systems Engineer for JD Dubuque Works located in Dubuque, Iowa, you will:

  • Design and develop next-generation control algorithms that enhance product performance and support automation capabilities.
  • Create advanced sensor fusion algorithms and control models for object tracking of automated perception systems on several construction product lines.
  • Collaborate with Dynamic Systems Modeling (DSM) engineers & robotic simulation engineers to integrate and improve common library toolsets, workflows, and processes to lead the development of physics-based simulation models and control algorithms (using Model Based System Development methodology) to support all stages of virtual verification from Model-in-the-Loop (MiL), Software-in-the-Loop (SiL), Processor-in-the-Loop (PiL), Hardware-in-the-Loop (HiL), to Vehicle-in-the-Loop (ViL) performance testing that drives product design decisions.
  • Collaborate with product design teams to define continuous improvement opportunities, expand virtual test capability, and correlate simulation with physical test results.
  • You will also develop a growing understanding of product function, customer application, and machine operation. 

VISA sponsorship is available for this position.

What Skills You Need

• 2 or more years applied engineering experience in control theory, sensor fusion, or robotics/kinematics.
• 2 or more years of experience in knowledge of advanced automations used in construction equipment.
• 2 or more years of experience in using MATLAB, Simscape, and Simulink for comprehensive simulation and analysis of complex mechanical systems.
• Experience in demonstrating knowledge utilizing advanced mathematical concepts to solve engineering problems related to design, performance optimization, and system control.
• Experience in capabilities in conducting statistical analysis to extract insights from field data and virtual models, correlate responses, and maximize model accuracy for continuous system improvement.
• 2 or more years of experience in knowledge of earthmoving equipment production systems, customer applications, and experience operating construction equipment.
• Experience in authoring technical design guidelines, control theory documentation, or research papers. 

What Makes You Standout

• Experience working with perception system sensors (vision, radar, lidar, ultrasonics).
• Deep understanding of sensor fusion algorithms, particularly Kalman filters.
• Advanced degree in an engineering discipline.

Education

Ideally you will have a degree or equivalent related work experience in the following:

  • Bachelor of Science degree in an engineering discipline.

What You’ll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you’ll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

  • Flexible work arrangements
  • Highly competitive base pay 
  • Savings & Retirement benefits (401K and Defined Contribution)
  • Healthcare benefits with a generous company contribution in the Health Savings Account
  • Adoption assistance
  • Employee Assistance Programs
  • Tuition assistance
  • Fitness subsidies and on-site gyms at specific Deere locations
  • Charitable contribution match
  • Employee Purchase Plan & numerous discount programs for personal use
  • Vacation and Holiday Pay

 $86,892.00  – $130,332.00  + Benefits

Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL 

Must be 18 years of age or older to apply

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company’s board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Software Test Engineer – Embedded Software

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more… many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before! Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

 

 John Deere is an equal opportunity employer, including disabled & veterans.

 

Primary Location: United States (US) – Iowa  – Dubuque  
Function: Product Engineering (CA)
Title: Software Test Engineer – Embedded Software – 119098
 
Onsite/Remote:Onsite Position

  

 

Your Responsibilities

As a Software Test Engineer – Embedded Software for JD Dubuque Works located in Dubuque, IA, you will:

As a Software Test Engineer – Embedded Software, at John Deere Construction and Forestry Division located in Dubuque, IA, you will be part of a global team of Embedded Software and Electronics developers working to meet the technology demands of our customers. Your main focus will be on executing the validation and verification processes for John Deere Construction products, with a specific emphasis on embedded software and controls. You will play a crucial role in ensuring the quality and performance of our software-driven products through rigorous testing and verification. In addition, you will have the opportunity to:
• Analyze and approve software requirements
• Design and execute test plans for emerging technologies
• Plan, coordinate, and perform testing on machine, in simulated environments, or on a bench
• Develop test automation tools, test cases, and scripts for automated testing
• Provide team leadership for supporting domestic and internationally located engineers
• Own the validation and verification activities for a functional area within the division
• Work with 3rd party partners in the development and testing of software solutions
• Work with the system and software engineers to resolve issues found during testing

VISA Sponsorship is NOT available for this position

What Skills You Need

• Demonstrated problem-solving skills to analyze and solve technical problems such as troubleshooting software, electrical, and/or mechanical issues
• Demonstrated project leadership and decision making
• Strong interpersonal communication skills with ability to lead conversations and collaboration
• Ability to work in a self-directed mode
• Ability and willingness to travel up to 10% (both domestic and internationally)

What Makes You Stand Out

• Experience in software testing such as unit testing, software automation, Hardware-in-Loop, Software-in-Loop, Model-in-Loop, black box, etc.
• Experience with electrical hardware, software, and their interaction with mechanical systems
• Experience developing tools in Python
• Experience developing embedded software (design or test) including C/C++
• Experience developing control systems (design or test) in MATLAB Simulink or similar
• Experience with automotive/aviation/off road mobile equipment software development (design or test)

Education

Ideally you will have a degree or equivalent related work experience in the following:

• Bachelor’s degree in Electrical, Computer, Software, or Systems Engineering, Computer Science, Mechanical Engineering with a Computer Science minor, or equivalent

What You’ll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you’ll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

  • Flexible work arrangements
  • Highly competitive base pay 
  • Savings & Retirement benefits (401K and Defined Contribution)
  • Healthcare benefits with a generous company contribution in the Health Savings Account
  • Adoption assistance
  • Employee Assistance Programs
  • Tuition assistance
  • Fitness subsidies and on-site gyms at specific Deere locations
  • Charitable contribution match
  • Employee Purchase Plan & numerous discount programs for personal use
  • Vacation and Holiday Pay

 $74,988.00  – $112,476.00  + Benefits

Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL 

Must be 18 years of age or older to apply

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company’s board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Sr. Product Developer

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

 

How can you make an impact?

We are seeking a Sr. Learning Designer to collaborate closely with the Director of Content Strategy & Development to develop, review, and manage effective learning materials. Your work will span text- and video-based content, ensuring alignment with McGraw Hill’s editorial standards and learning science principles. This role requires a keen eye for detail, excellent communication skills, and a passion for creating engaging and accurate educational content.

 

What you will do:

  • Develop, review, and launch student learning materials, adhering to McGraw Hill’s quality standards and best practices in learning science.
  • Manage development vendors and ensure work aligns with McGraw Hill’s instructional design, style guidelines, and accessibility requirements.
  • Review and/or develop templates for text-based materials, including assessments, chapter summaries, and practice problems, ensuring alignment with MH editorial guidelines.
  • Collaborate with production vendors on content authoring and publishing via proprietary CMS.
  • Collaborate with subject matter experts for content mapping and expertise as necessary.
  • Manage video production vendor: determine video topics, attend virtual video shoots as a study app team representative as necessary and monitor production quality.
  • Review video content at the rough and fine cut stages, providing clear and actionable feedback to ensure adherence to brand guidelines and voice.
  • Provide guidance on best practices for content tagging and metadata creation. Monitor and report on user-reported content issues, ensuring efficient updates and corrections process and flagging ongoing content issues
  • In collaboration with Manager, Content Operations and Content Producers, manage, track, and prepare content progress dashboards.
  • Assist in gathering and synthesizing insights from analytics and reports into efficient content revisions and enhancements, identifying gaps in content coverage and content performance.
  • Participate in market research and development to deeply understand customer needs, validate product direction, and address market challenges.
  • Monitor industry trends, identify opportunities, and explore innovative solutions to teaching and learning challenges.

 

What can you bring to the role?

  • 3-5 years of applicable experience
  • Experience working in EdTech or educational content development.
  • Familiarity with learning science principles and their application in content creation.
  • Experience managing vendor relationships and collaborating on large-scale content projects.
  • Proficiency in digital product development, with experience in CMS and DAM tools.
  • Strong ability to critically evaluate video and text-based content, providing clear and actionable feedback.
  • Excellent communication skills (verbal and written).
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple projects under tight deadlines.
  • Proficiency in MS Office and Adobe Creative Suite.
  • Problem-solving mindset with the ability to work independently and collaboratively.
  • Entrepreneurial spirit, with a drive to innovate and improve content processes.

Nice to have:

  • Experience with generative AI for content creation.

Here’s what we offer:   

The pay range for this position is between $49,500 – $75,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

 

 

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

 

50508

Sr Software Engineer

Overview

Impact the Moment:

McGraw Hill is a diverse and inclusive company that believes we can change the world by leveling the playing field and giving every learner an equal opportunity to succeed. We create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide. Our goal is to accelerate student success through intuitive and effective learning experiences, and to continually reimagine the way our customers teach and learn, simplifying the path to a better education for all.

 

How can you make an impact?

We are seeking a Sr Software Engineer with expertise in full stack development, scalable system design, and modern web technologies. In this role, you will design and evolve platform features using JavaScript, React, Node.js, and MySQL, while improving performance and long-term maintainability. You will guide technical decisions, mentor engineers, promote accessibility standards, and collaborate closely with cross-functional teams to deliver high-quality, adaptable solutions.

 

This is a remote position open to applicants authorized to work for any employer within the United States.

 

What you will be doing:

  • Design, develop, and maintain scalable features and systems using JavaScript, React, Node.js, MySQL, and related technologies.
  • Lead technical design and implementation of complex features, driving platform improvements and architectural decisions.
  • Review and enhance existing code to ensure performance, maintainability, and long-term scalability.
  • Mentor engineers through code reviews, technical guidance, and knowledge sharing.
  • Ensure solutions meet accessibility standards (WCAG 2.2 AA) and incorporate best practices across development and testing.
  • Identify and drive improvements in development practices, tooling, system reliability, and cross-functional collaboration.

 

What you can bring to this role:

  • 6+ years of software engineering experience with strong proficiency in JavaScript, React, Node.js, MySQL, RESTful APIs, and query design.
  • Proven experience designing, building, and scaling production-level web applications and features.
  • Demonstrated ability to lead feature design, make architectural decisions, and own end-to-end delivery.
  • Strong problem-solving skills with the ability to break down complex technical challenges effectively.
  • Experience mentoring engineers and contributing to overall team growth and technical excellence.
  • Strong communication, collaboration, and self-driven mindset, with a commitment to continuous improvement and familiarity with accessibility standards (WCAG) and testing practices.

 

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

The pay range for this position is between $120,000-$155,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.  Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

50510

Customer Success Manager

Overview

Build the Future

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 

 

How can you make an impact?

As a Customer Success Manager, you will be a key point of contact for both internal Account Team members and district partners, playing a pivotal role in fostering communication and collaboration across all levels. You will actively monitor and support the renewal, expansion, and overall success of our enterprise customer accounts by tracking key account health metrics. Your expertise will be crucial in identifying and addressing the unique needs of each account, ensuring continued satisfaction and growth.

 

This is a remote position requiring up to 50% of travel. Ideal candidates should reside in Central or Eastern time zones preferably within the regions spanning from Texas to the Carolinas and candidates must be located within the United States and eligible to work for any employer.

 

What you will be doing…

  • Lead and coordinate Knowledge Share Calls (KSCs), aligning internal account teams, tracking implementation, and using data to drive retention and growth

  • Monitor account health by organizing bi-weekly At-Risk Action Plan calls and analyzing data to determine next steps for escalated accounts

  • Partner cross-functionally with Sales and Professional Services to evaluate district data, identify risks, and take proactive action

  • Drive renewal success by coordinating strategic account plans and mobilizing teams to mitigate risk and support expansion

  • Collaborate regularly with Professional Services and district leadership to review usage, engagement, and success metrics, and identify opportunities

  • Develop and deliver best practices, resources, and communication strategies to strengthen program adoption and integration within districts

 

We’re looking for someone with…

  • Bachelor’s degree required (master’s preferred) with at least 5 years of sales and/or account management experience

  • Proven experience managing complex, high-level customer success relationships

  • Strong ability to manage renewals, including quotes, proposals, and identifying expansion opportunities

  • Excellent communication, presentation, and facilitation skills with the ability to influence stakeholders

  • Highly organized, adaptable, and capable of managing multiple priorities in dynamic environments

  • Strong interpersonal and technical skills, including proficiency in MS Office, Salesforce, and willingness to travel as needed

 

Here’s what we offer:

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do.

 

The pay range for this position is between $65,000-$90,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings. 

 

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

 

50532

Associate Content Project Manager (Dual Literacy)

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

McGraw Hill conducts business through four operating segments: K-12, Higher Education, Global Professional, and International. The Associate Content Project Manager role requires organizational and problem-solving skills to oversee the day-to-day execution of projects while maintaining alignment with business goals and customer needs.

This is a remote position open to applicants authorized to work for any employer within the United States.

What You’ll Do:

  • Project Planning and Coordination:
    Support the development of project plans, timelines, and deliverables, ensuring alignment with business objectives. Assist in creating detailed project schedules and tracking progress against deadlines.
  • Agile Ceremonies Participation:
    Actively participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring that the team stays on track and project goals are clear.
  • Backlog Management Support:
    Help manage the project backlog by ensuring user stories are well-defined, prioritized, and clearly communicated to the development team. Work with the Product Owner and stakeholders to refine backlog items as needed.
  • Cross-Functional Collaboration:
    Work closely with engineering, design, QA, and other stakeholders to ensure seamless collaboration throughout the project lifecycle. Communicate project status, risks, and blockers across teams.
  • Risk and Issue Management:
    Identify project risks and issues early, and collaborate with the team to mitigate or resolve them. Proactively communicate potential roadblocks to relevant stakeholders and ensure timely resolution.
  • Track Project Progress:
    Monitor project timelines, resource allocation, and overall progress. Ensure the team adheres to Agile best practices and deliverables are completed according to schedule.
  • Facilitate Communication:
    Ensure clear and effective communication among all project stakeholders, including executives, team members, and external partners. Keep all parties informed on project status, dependencies, and any changes in scope or timelines.
  • Support Continuous Improvement:
    Assist in collecting and analyzing project performance data to identify areas for process improvement. Encourage and participate in retrospective sessions to enhance team efficiency and project outcomes.
  • Documentation and Reporting:
    Maintain accurate project documentation, including project plans, meeting notes, risk logs, and status reports. Help prepare updates for senior management on project status, including key milestones and challenges.
  • Project Delivery and Quality Assurance:
    Work closely with the team to ensure project deliverables meet quality standards and client expectations. Assist in conducting quality assurance checks and reviewing final outputs before release.

What you bring:

  • Bachelor’s degree in Business, Project Management, or a related field, or equivalent work experience.
  • 1-2 years of experience in project management, operations, or a related role, ideally in an Agile environment (internships or co-op positions are also acceptable).
  • Agile Methodologies: Familiarity with Agile frameworks (Scrum, Kanban) and the ability to contribute to Agile ceremonies and processes.
  • Communication Skills: Strong written and verbal communication skills with the ability to effectively communicate project goals, risks, and progress to both technical and non-technical teams.
  • Organizational Skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to anticipate and address potential issues before they impact the project timeline.
  • Collaboration & Teamwork:
    Excellent interpersonal skills and the ability to work effectively with cross-functional teams, including developers, designers, and business stakeholders.
  • Attention to Detail: Ability to track and monitor project progress meticulously, ensuring all details are covered and deadlines are met.

Desired Skills (Optional):

  • Experience with project management tools such as Jira, Trello, Asana, or Microsoft Project.
  • Bi-lingual skills a plus
  • Familiarity with Agile project tracking tools like Confluence, Jira, or similar tools.
  • Basic knowledge of product management or software development processes.
  • Experience working on digital projects, including web or mobile applications, is a plus.

 

Why work for us?

The pay range for this position is between $49,500 – $75,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

 

 

 

50528

Customer Success Manager (CA/AZ)

Overview

Build the Future

When was the last time you experienced the impact of your work? Our Customer Success team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to touch lives and experience first-hand the difference your hard work makes. 

 

How can you make an impact?

As a Customer Success Manager, you will be a key point of contact for both internal Account Team members and district partners, playing a pivotal role in fostering communication and collaboration across all levels. You will actively monitor and support the renewal, expansion, and overall success of our enterprise customer accounts by tracking key account health metrics. Your expertise will be crucial in identifying and addressing the unique needs of each account, ensuring continued satisfaction and growth.

 

This is a remote position requiring up to 75% of travel. Ideal candidates should reside in the Pacific time zone preferably within the regions spanning from California and Arizona. Candidates must be located within the United States and eligible to work for any employer.

 

What you will be doing…

  • Lead and coordinate territory calls, aligning internal account teams, tracking implementation, and using data to drive retention and growth
  • Monitor account health by organizing bi-weekly At-Risk Action Plan calls and analyzing data to determine next steps for escalated accounts
  • Partner cross-functionally with Sales and Professional Services to evaluate district data, identify risks, and take proactive action
  • Drive renewal success by coordinating strategic account plans and mobilizing teams to mitigate risk and support expansion
  • Collaborate regularly with Professional Services and district leadership to review usage, engagement, and success metrics, and identify opportunities
  • Develop and deliver best practices, resources, and communication strategies to strengthen program adoption and integration within districts

 

We’re looking for someone with…

  • Bachelor’s degree required (master’s preferred) with at least 5 years of sales and/or account management experience
  • Proven experience managing complex, high-level customer success relationships
  • Strong ability to manage renewals, including quotes, proposals, and identifying expansion opportunities
  • Excellent communication, presentation, and facilitation skills with the ability to influence stakeholders
  • Highly organized, adaptable, and capable of managing multiple priorities in dynamic environments
  • Strong interpersonal and technical skills, including proficiency in MS Office, Salesforce, and willingness to travel as needed

 

Here’s what we offer:

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do.

 

The pay range for this position is between $65,000-$95,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.  

 

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

 

50524

Team Lead

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Team Lead

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344 

Dubuque, IA  : 4141 Westmark Drive, Dubuque, IA 52002

Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401

Coralville, IA:  3273 Ridgeway Drive Coralville IA 52241

Dublin, OH : 5500 Glendon Court Dublin OH 43016

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054

Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268

Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063

Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

PRIMARY PURPOSE: To supervise the operations of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims within the teams including frequent diaries on complex or high exposure claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Supervises multiple teams of examiners and/or several technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
  • Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
  • Provides technical/jurisdictional direction to examiner reports on claims adjudication.
  • Compiles, reviews, and analyzes management reports and takes appropriate action.
  • Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
  • Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
  • Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
  • Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
  • Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
  • Assures that direct reports are properly licensed in the jurisdictions serviced.
  • Ensures claims files are coded correctly and adequate documentation is made by claims examiners.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

SUPERVISORY RESPONSIBILITIES

  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires, and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.

Experience
Six (6) years of claims experience or equivalent combination of education and experience required. Two (2) years of claims supervisory experience preferred.

Skills & Knowledge

  • Thorough knowledge of claims management procedures and processes for disability
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $65,000-$68,000, (eligible SIPP bonus $1,000.00). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Lubricant Driver – Home Nightly

Class A CDL Driver

If you’re safety-driven and results-oriented, consider joining Rainbo Oil in Burlington, IA as our new full-time Class A CDL Driver! As a valued member of our transportation team, you deliver bulk lubricant and petroleum products to our customers.

Why join us? We’re glad you asked!

Not only do you earn $24.00 – $26.00/hour, but we also provide these fantastic benefits and perks:

  • Medical, dental, and vision insurance
  • 100% employer-paid short-term disability
  • Paid holidays, vacation, and sick time
  • A 401(k) with company match

Are you ready for a trucking job that offers consistent hours and lets you be home every night? Don’t miss out – apply today!

 

QUALIFICATIONS

  • Valid Class A CDL, tanker endorsement, and Fed Med card
  • 3+ years of driving experience
  • Experience with ELDs and DOT regulations
  • High school diploma or equivalent OR 3+ months of relevant job experience or training
  • Basic verbal and written communication skills
  • Math skills with the ability to perform simple calculations and work with tow-digit numbers
  • Ability to follow directions with minimal supervision

Preferred Criteria:

  • Experience in the oil and gas industry

 

WHAT TO EXPECT

Your schedule varies depending on your driving route, but typical working hours but you will have a schedule with flexible hours and a 4 day work week. No nights, weekends, or holidays!

As a Class A CDL Driver, you safely deliver shipments of totes, drums, and case goods and carefully pump the products from our tanks to the client. Safety is your top priority as you drive to your destination and complete all pre- and post-inspections. You check your loads, follow the correct routes, and communicate with our customer service and sales teams. As you get to know our regular clients, you build a rapport and ensure all their needs are met. You also keep an eye on your equipment’s condition, notifying management if anything needs maintenance.

 

ABOUT US

Rainbo Oil Company, a family-owned business delivering bulk oil and finished lubricants since 1923, boasts a rich history of providing top-notch products and exceptional customer service. Based in Dubuque, Iowa, we’re a multi-line lubricants distributor across multiple states. We’ve remained committed to our core values over the years, emphasizing a customer-focused approach, growth-oriented mindset, and humble confidence amongst our team. With an emphasis on teamwork and professional excellence, our oil and gas company is a perfect place for career-oriented people to grow and learn more!

 

HOW TO APPLY

Are you ready to hit the road and develop your driving career? Make your mark on the oil and gas industry as our Class A CDL Driver! Fill out our initial application to get started.