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Customer Service Quote Analyst

A.Y. McDonald Mfg. Co. is a major manufacturer of water works valves and fittings, high-pressure gas valves, and residential and commercial water pumping systems. The company is privately owned and has a history of quality products since its founding in 1856. 

Summary:

Assist customers and field sales representatives with placing orders, technical information, pricing of products and delivery information via phone, fax and e-mail. Process water works quotations and provide support for customer service representatives.

 

Primary Responsibilities:

  • Answer phone calls from customers and field sales representatives. Process orders and expedite existing orders.
  • Supply information to customers and field sales representatives
  • Provide technical information to customers to assist in their selection of current product for their application.
  • May process return goods which includes preparing written report for customer and making final dispositions on credits.
  • Assist Product Managers with project and daily assignments.
  • Perform quotation process, including both written and verbal quotations.
  • Receive, read, interpret, and analyze incoming quotation requests.
  • Correspond with appropriate outside salespeople to inform them of quote requests and to obtain from them any additional pertinent information.
  • Communicate with product engineering, credit department, and PIC to complete quote.
  • Research and gather quote history.
  • Interpret bid tabulation for current and future quotation requests.
  • Analyze and interpret computer generated quotation reports.
  • Record activities in CRM, such as logging certain types of phone calls, and update and review other information in CRM as needed.
  • Use CRM reports and information to help with decision making and quote strategies.
  • Maintain a working knowledge and understanding of market pricing and competitor pricing trends.
  • Performs other duties as assigned.

 

Required Qualifications:

Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Benefits:

Benefits include major medical (BCBS), Delta dental and vision, company sponsored basic life insurance and short-term disability. Voluntary life insurance, accidental death and dismemberment, and long-term disability available. Competitive 401(k) with company matching, generous PTO, 10 paid holidays, and company giveaways, family picnics, and more!

 

Excellent compensation and benefit package offered. 

Background check and drug screen required.

Equal Opportunity Employer

Facilities Operations Technician

Requirements

  • Must have a high school diploma, GED, or equivalent.
  • Six months to one-year previous maintenance experience with plumbing, mechanical, and
    electrical responsibilities required
  • Good knowledge of plumbing, mechanical, and electrical systems

Work Hours

  • We are seeking a full-time Facilities Operations Technician (40 hours/week) to work Monday through Friday in our Maintenance Department. The position also includes an on-call rotation every fourth week and requires working one out of every four holidays.

Job Summary

The Facilities Operations Technician performs a variety of maintenance duties in and around the health center facilities under the direction of the Facility Operations Manager. They operate and maintain various mechanical systems, perform repairs and complete preventative maintenance inspections.

Facilities Operations Technician

Requirements

  • Must have a high school diploma, GED, or equivalent.
  • Six months to one-year previous maintenance experience with plumbing, mechanical, and
    electrical responsibilities required
  • Good knowledge of plumbing, mechanical, and electrical systems

Work Hours

  • We are seeking a full-time Facilities Operations Technician (40 hours/week) to work Monday through Friday in our Maintenance Department. The position also includes an on-call rotation every fourth week and requires working one out of every four holidays.

Job Summary

The Facilities Operations Technician performs a variety of maintenance duties in and around the health center facilities under the direction of the Facility Operations Manager. They operate and maintain various mechanical systems, perform repairs and complete preventative maintenance inspections.

Facilities Operations Technician

Requirements

  • Must have a high school diploma, GED, or equivalent.
  • Six months to one-year previous maintenance experience with plumbing, mechanical, and
    electrical responsibilities required
  • Good knowledge of plumbing, mechanical, and electrical systems

Work Hours

  • We are seeking a full-time Facilities Operations Technician (40 hours/week) to work Monday through Friday in our Maintenance Department. The position also includes an on-call rotation every fourth week and requires working one out of every four holidays.

Job Summary

The Facilities Operations Technician performs a variety of maintenance duties in and around the health center facilities under the direction of the Facility Operations Manager. They operate and maintain various mechanical systems, perform repairs and complete preventative maintenance inspections.

Full-time Faculty in Computer Studies and Information Technology

The University of Dubuque is a growing faith-based University that is seeking a Full-time Faculty in Computer Studies and Information Technology for fall of 2025.

Position Summary:

A full-time faculty position in Computer Studies and Information Technology is responsible for teaching undergraduate courses spanning a range of contemporary subject areas, including but not limited to software engineering, data analytics, systems analysis and design, database systems, computer networks, cloud infrastructure. Practical expertise in emerging technologies such as artificial intelligence (AI), machine learning (ML), and robotics is highly desirable. The role also encompasses contributing to curriculum innovation and academic program development in alignment with advancements in digital technologies, human-computer interaction, and broader areas of digital transformation and innovation.

Primary Responsibilities:

Mission

  • Support in principle and practice the Mission of the University

Teaching and Advising

  • Teach 24 credit hours per academic year as assigned by the Department or by the VPAA’s office
  • Employ diverse teaching methods to accommodate varying student learning styles
  • Develop new courses or curricula or revise existing ones when appropriate
  • Regularly evaluate teaching methods and use data to continually improve instructional strategies
  • Direct internships, tutorials, independent studies, student research as needed
  • Serve as an academic advisor and mentor to students, providing guidance on course selection and career goals
  • Maintain regular office hours to support students outside of class

Scholarship and Professional Development

  • Maintain a scholarship agenda whether through publications, conference presentations, artistic exhibitions or performances, formal studies or continuing education
  • Attend campus workshops related to the specific teaching field or to learning in general
  • Maintain any required professional certifications or licensure in the appropriate discipline

Service

  • Attend all department meetings, faculty meetings, convocations, and commencements
  • Serve on academic and/or University-wide committees
  • Assist in student recruitment activities
  • Participate in professional organizations related to the faculty member’s discipline
  • Other duties as assigned by the VPAA’ s office or department head

Position Skills and Abilities:

  • Demonstrate expertise in the particular academic discipline being taught
  • Develop and use teaching methods that engage students and help them learn
  • Communicate clearly and effectively with students and provide timely feedback on assignments
  • Adapt to changes in the educational landscape, such as new technologies and educational standards
  • Maintain professional and collegial behavior

Qualifications:

  • Master’s degree is required; Doctorate degree is preferred
  • Candidates with technical certifications and/or an MBA, teaching experience, and practical industry experience are encouraged to apply

To learn more about what Dubuque, Iowa has to offer Click Here

To apply with a growing faith-based University for the Full-time Faculty in the Computer Studies and Information Technology position, please submit a UD Employment Application with an attached cover letter, resume, and three professional references or email application materials to HR@dbq.edu.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/.

Director of First-Year Housing/Assistant Men’s Lacrosse Coach

The University of Dubuque is a growing faith-based University that is seeking a full-time Director of First-Year Housing/Assistant Men’s Lacrosse Coach. The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Position Summary:
Reporting to the Associate Dean and Director of Student Guidelines and Head Men’s Lacrosse Coach, this position assists in developing and implementing a strategic plan for the Athletic and Recreation departments that is consistent with the University Mission and strategic plan, as well as the Student Success Commitment. This position has oversight and administration of its sport program; which includes staff development and evaluation, programming and resources related to student-athlete success and experiences, sport program evaluation and assessment, and effectively engaging the campus and community in athletic events and facilitating experiences within both for student-athletes. Additionally, this position assists in meeting all compliance and eligibility requirements for the University, the Northern Athletics Collegiate Conference, and the NCAA; and promoting the safety and well-being of all student-athletes. Finally, this live-in position has direct supervision of one residential community that includes supervision of 1-2 graduate students and 12-15 resident assistants – the position is an integral part of facilitating the teaching and learning consistent with the residential learning component and the building of community at the University of Dubuque.

Primary Responsibilities:

  • Assist in practice planning, execution and on-field instruction and in developing and implementing game plans, reports, strategies and on-field duties as assigned
  • Assist in the collaboration with campus and community partners and athletic administration regarding facility use, upkeep, and resource management
  • Assist in all phases of the recruiting process, specifically the scouting and evaluation of skilled and academically qualified student-athletes, the matriculation process of student-athletes (includes application, financial aid completion, housing registration, required paperwork, course registration, and orientation attendance), and the collaboration with campus partners regarding the communication processes required
  • Assist in monitoring academic progress of program athletes and serve as a program liaison for staff and faculty, and facilitate the utilization of resources to promote student success
  • Collaborate with campus partners and athletic department staff regarding the safety and well-being of student athletes
  • Assist in event management and game promotion/partnerships
  • Assist in camps, clinics, and workshops facilitated by sport program
  • Assist in effectively managing and reporting conduct related incidences within sport program
  • Effectively live and model the UD Mission and engage the campus and surrounding communities in a manner that allows for the retention and persistence of UD students
  • Collaborate with and serve the campus community
  • Facilitate educational opportunities and compliance to all University, NACC, and NCAA rules and regulations
  • Serve as a collaborative and valued team member within the athletic department
  • Serve as a Title IX Campus Security Authority
  • Assist in the selection, training, supervision, and evaluation of student staff and employees in Residence Life
  • Assist in developing programming and activities as part of the teaching and learning component of residential living
  • Assist in education and adherence to student guidelines and student conduct
  • Serve as a resource for students living on campus
  • Assist in the administration duties of Residence Life (operations, reports, opening and closing procedures, room assignment, conflict resolution, etc….)
  • Other duties as assigned by the Associate Dean/Head Coach
  • Willingness and ability to be an active participant in following applicable safety rules and regulations, including necessary training and drills
  • Perform other duties in support of the athletic department and the University’s Mission

Position Skills and Abilities:

  • Strong active listening and effective communication skills
  • Strong social emotional skills and a student-centered approach to teaching and learning
  • Clear capacity for effective conflict resolution and mediation
  • High ethical standards
  • Cultural competency and diversity-oriented approach
  • Strong technological skill set
  • Ability to effectively work in a team environment

Requirements:

  • Bachelor’s degree; master degree preferred
  • Collegiate playing experience preferred
  • Previous residence hall staff experience and supervisory experience preferred
  • Previous coaching experience of at least 2 years; preferably at the college level
  • Competency and knowledge related to NCAA rules, policy, and procedures; or experience related to rules and regulations associated with athletics
  • Experience preparing, monitoring, and maintaining budget
  • Demonstrated commitment to addressing issues of diversity, inclusion, hospitality, and equity for a diverse student population and campus stakeholders
  • Appreciation for and ability to work within a collaborative campus community and the ability to assist in building collaborative alliances to serve students and the campus communities

To apply with a growing faith-based University for the Director of First-Year Housing/Assistant Men’s Lacrosse Coach position, please submit a UD Employment Application with an attached cover letter, resume, and three professional references or email application materials to HR@dbq.edu.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/.

Warehouse Supervisor

Rousselot is the world’s leading producer of gelatin and a recognized partner in the pharmaceutical and food industries. We have an opening for a Warehouse Supervisor that is responsible for overseeing warehouse inventory and staff.

Essential Duties & Responsibilities:

  • Monitors inventory levels at the outside warehouses to ensure adequate inventory levels are maintained.
  • Ensures blends are prepared on timely basis to meet customer needs
  • Assists in establishing operational procedures for warehouse and inventory activities such as verification of incoming and outgoing product, handling and disposition of materials, and keeping warehouse inventory current.
  • Assists in the responsibility for the physical condition and sanitation of a food warehouse and warehouse equipment.
  • Ability to use JDE system effectively to control, adjust, consume, and move inventory.
  • Consistent with corporate policies, supervises and coordinates Grinding and Blending production operations.
  • Organizes procedures and operates to accomplish objectives in accordance with production schedule. Optimizes the use of available manpower, skills, and techniques to expedite workload in a timely, efficient, and safe manner.
  • Assists in developing, supporting and maintaining an effective relationship with the QA dept
  • Adheres to all departmental and company health and safety policies and procedures.
  • Maintains time and production records, and coordinates cycle counts and physical inventory programs.
  • Works with operators to implement and sustain 5S principles in the Grinding & Blending area.
  • Follows all food safety procedures and practices to promote our food safety culture.
  • Other duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Ability to anticipate and solve problems.
  • Ability to meet deadlines.
  • Proficient with data entry and inventory software and systems.

Supervisory Responsibilities:

  • Supervision of approximately 12 production employees.
  • Coordinates schedule with Operations Coordinator.
  • Responsible for training employees; planning, assigning, and directing work.
  • Assists Warehouse Manager with interviewing and hiring opportunities.

Minimum Qualifications:

  • 2+ years of supervisory experience.
  • 2+ years of warehousing or manufacturing/production experience.

Preferred Qualifications:

  • Bachelor’s degree from four-year college or university.
  • Food manufacturing experience.
  • Knowledge and use of inventory management software and other organizational computer applications.

Physical Demands: Frequently required to sit, talk and hear. Occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. Occasionally required to lift and/or move up to 50 pounds. Vision requirements may include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: Occasionally exposed to cold, heat, wet and/or humid conditions, moving mechanical parts, chemicals, outside weather conditions. The noise level in the work environment is usually moderate.

Darling Ingredients is an equal opportunity employer and gives consideration to qualified applicants without regard to race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability, or, protected veteran status. EEO is the Law: If you would like more information, please click on the link or paste into your browser: https://www.eeoc.gov/employers/eeo-law-poster

 

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://rousselot.applicantpro.com/jobs/3787989-1048428.html

Cooler Labor

Prairie Farms Dairy is looking for general cooler labor.

Successful candidate will be able to to lift 50 lbs on a regular basis, pass drug screen and background check and must be able to read and write English.  Applicant must possess High School diploma or equivalent. Must be able to read and write English and perform basic math calculations.

Positions cover Monday through Saturday with one day off during the week.  Opening is for 1st/2nd shift.  

Depending on the position:

  • You may need to work in cold temperatures the entire shift.
  • You will be walking or standing the entire shift
  • Most include lifting or dragging heavy product for some distance

This is a great opportunity to establish yourself in a secure company with a 75+ year history of success. 

We offer competitive wages, health, dental, vision and life insurance, pension, 401K, uniforms; vacation, sick, personal and holiday pay and direct deposit. 

Prairie Farms Dairy, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Recreation Leader – After School (Temporary Term 2025)

Position Summary

 

*This posting will be used to fill multiple positions. Programs run from September through May. 

 

The Three (3) work locations and times are as follows:

  • Lincoln School at 555 Nevada Street – 2:45 p.m. – 5:30 p.m. Monday-Friday
  • Prescott School at 1151 White St. – 3:15 to 5:30 p.m., Monday- Friday

 

SUPERVISORY STATUS: Functional

GENERAL SUMMARY: The After School Program Leader will supervise youth after school until 5:30pm each day; provide wrap-around care for working parents;  conduct recreation activities with after school programming groups; organize and promote activities, such as arts and crafts, sports, games, music, social recreation, movies, and hobbies, taking into account the needs and interests of individual members; model positive behaviors for youth; work with the professional/program staff in support of a structured recreation program.

 

Job Duties

 

JOB DUTIES:

  • Assist the school site program supervisor in planning and conducting activities.
  • Enforce rules or regulations.
  • Promote services or programs.
  • Organize recreational activities or events.
  • Gather information in order to provide services to recreation program participants.
  • Monitor recreational after school operations.
  • Administer first aid.
  • Prepare operational reports or records.
  • Demonstrate activity techniques or equipment use.
  • Explain regulations, policies, or procedures.
  • Greet youth, parents, or visitors.
  • Communicate with management or other staff to resolve problems.
  • Develop plans for recreation program participants.
  • Provide encouragement to youth or families.
  • Accompany individuals or groups to activities.
  • Develop plans for programs or services.

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local school site operations for the protection of people, data, property, and institutions.
  • Customer and Personal Service – Knowledge of principles and processes for providing customer services including recreation participant needs assessment and meeting quality standards for after school programming services.
  • Social Perceptiveness – Understanding people’s reactions.
  • Service Orientation – Looking for ways to help people.
  • Speaking – Talking to others.
  • Active Listening – Listening to others, not interrupting, and asking good questions.
  • Monitoring – Keeping track of how well people and/or groups are doing in order to make improvements.
  • Instructing – Teaching people how to do something.

 

Qualifications

 

REQUIRED QUALIFICATIONS:

  • Age 16 or older

PREFERRED QUALIFICATIONS:

  • Previous experience working with children or youth.

 

Supplemental Information

 

FLSA STATUS; Non-exempt

Recreation Program Coordinator – After School (Temporary Term 2025)

Position Summary

Under the direction of the Recreation Program Supervisor, the After School Site Supervisor will supervise the after school programming operations, including assisting participants and community members and serving as the point person for visitors, program participants and volunteers; conduct recreation activities with groups; organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members; ensure compliance with programming standards; and perform other duties as assigned.

Job Duties

 

  • Model positive behaviors and actions serving as a role model for youth.
  • Enforce rules or regulations, and policies and procedures.
  • Promote services, or programs.
  • Organize recreational activities or events.
  • Gather information in order to provide services to participants.
  • Monitor after school recreational operations; and site materials, supplies and equipment.
  • Administer first aid.
  • Prepare operational reports or records.
  • Demonstrate activity techniques or equipment use.
  • Explain regulations, policies, or procedures.
  • Assign duties or work schedules to employees.
  • Train and lead service staff.
  • Supervise service workers.
  • Greet and welcome participants, parents or visitors.
  • Communicate with management or other staff to resolve problems.
  • Assist with developing activities for participants.
  • Provide encouragement to individuals or families.
  • Accompany individuals or groups to activities.
  • Develop plans for programs or services.
  • Ensure the cleanliness of the school site areas utilized by recreation program participants.
  • Attend required meetings and trainings.
  • Respond to questions and requests.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local school site operations for the protection of people, data, property, and institutions.
  • Customer and Personal Service – Knowledge of principles and processes for providing customer services including recreation participant needs assessment and meeting quality standards for after school programming services.
  • Social Perceptiveness – Understanding people’s reactions.
  • Service Orientation – Looking for ways to help people.
  • Speaking – Talking to others.
  • Active Listening – Listening to others, not interrupting, and asking good questions.
  • Monitoring – Keeping track of how well people and/or groups are doing in order to make improvements.
  • Instructing – Teaching people how to do something.

 

Qualifications

REQUIRED QUALIFICATIONS:

  • Experience working with youth.
  • Experience in a supervisory role or leadership role.

PREFERRED QUALIFICATIONS:

  • Possession of an Associate’s degree in human or social services or a Bachelor’s degree in human services, psychology, English, counseling, sociology, anthropology or a related field.
  • The ability to speak and/or communicate in a second language fluently.

 

Supplemental Information

FLSA STATUS: Non-exempt