Purpose. Passion. Pride.
Join TRICOR Insurance as a Processor – Individual Life & Health Team
Are you detail-oriented, organized, and thrive in a fast-paced environment? At TRICOR Insurance, we’re proud to support individuals and families through life’s important decisions—and we’re growing our team! We’re currently hiring a Processor to support our Individual Life & Health team. This full-time position offers the flexibility to work from any TRICOR office location.
What You’ll Do:
- Support our agents by processing new and renewal business
- Accurately enter data for applications, endorsements, cancellations, and more
- Update client files and process policy changes
- Communicate with insurance carriers and handle incoming mail
- Deliver excellent customer support and administrative assistance
What You Bring:
- Strong attention to detail and the ability to multitask
- At least 1 year of experience in customer service or a related field (preferred)
- Insurance industry knowledge or licensure is a plus (must obtain license within 90 days of hire)
- Proficiency with Microsoft Office; experience with Epic is a bonus
Why TRICOR:
- Be part of a family-owned, growing company with real opportunities for advancement
- Comprehensive benefits including health, dental, vision, and retirement plans
- Paid training, mentorship, and a personalized development plan
- Supportive team culture and flexible scheduling options
At TRICOR, we take purpose, passion, and pride in everything we do—from how we serve our clients to how we support our team members.
Unified Therapy Services is hiring a Speech Language Pathologist
This position will primarily treat pediatric patients at our outpatient clinic in Dubuque, IA
CFY’s Welcome
$1,500 sign-on bonus
Full-time or part-time
Additional earning potential for increased productivity!
Who we are!
Unified Therapy Services strives to provide the highest quality of comprehensive care to individuals of all ages. At our four clinic locations, we believe in a collaborative approach to facilitate the exceptional standards for rehabilitative care. Our team consists of occupational and physical therapists and speech-language pathologists. Our therapists pride themselves on their skill sets and ongoing certifications and training. We address each patient’s individual needs with private treatment rooms and a large gym. We have an abundance of swings, pediatric equipment, and unique lighting designed for our children with special needs. Between private treatment rooms and large gym space, we can assess and treat everyone that walks through our doors. We love giving back to our community through free community screenings, charitable donations, and participating in special community events. Unified Therapy Services is therapist owned and operated since our establishment in 2006; we are a growing company with opportunities for advancement.
Speech-Language Pathologist Job Description:
- Evaluates and treats speech therapy patients under physician’s orders.
- Completes necessary documentation including evaluations, progress notes, discharge notes, and logs in a timely manner according to regulations.
- Consults with other members of the rehabilitation team to select treatment programs consistent with the needs and capabilities of individual and to coordinate comprehensive services delivery.
- Trains individuals in skills and techniques required for participation in activities and evaluates individual’s functional progress.
- Encourages positive relationships with the health care team, patient, and family.
- This position will primarily provide services to pediatric patients with occasional opportunity for adult care.
- Other duties may be assigned.
Qualifications
- Masters degree in Speech Therapy
- Current Speech Language Pathology board certification and licensure according to state regulations.
- Valid Driver’s License
Clinic Hours of Operation
- Monday-Thursday 8am-6pm and Friday 8am-12:30pm
Apply Today! send Resume to:careers@unifiedtherapy.com
Unified Therapy Services is seeking a Occupational Therapy Assistant (COTA)
This is a PRN/as needed position that will primarily treat pediatric patients at our outpatient therapy clinic Dubuque, IA.
Occupational Therapy Assistant Essential Duties and Responsibilities
- Implements treatment plan established by Occupational Therapist.
- Informs Occupational Therapist of changes in patient’s condition.
- Is responsible for tracking and following state regulations and guidelines for therapist contact with patients and supervision requirements with the Occupational Therapist as directed in the policies and procedures.
- Makes recommendations to Occupational Therapist for adjusting treatment plan as needed to progress patient or discontinue services.
- Performs necessary documentation including progress notes, discharge notes and logs in a timely manner according to regulations.
- Maintains positive relationships with the health care team, patient and family.
- Other duties may be assigned
Education and/or Experience
- Associates degree (A.A.), of OTA
Clinic Hours of Operation
- Monday-Thursday 8am-6pm and Friday 8am-1pm
Apply today: send resume to careers@unifiedtherapy.com
Unified Therapy Services is hiring a PRN/part-time Occupational Therapist
This is a PRN/as needed position that will primarily treat pediatric patients at our outpatient clinic in Dubuque, IA.
Who are we!
Unified Therapy Services strives to provide the highest quality of comprehensive care to individuals of all ages. At our four clinic locations, we believe in a collaborative approach to facilitate the exceptional standards for rehabilitative care. Our team consists of occupational and physical therapists and speech-language pathologists. Our therapists pride themselves on their skill sets and ongoing certifications and training. We address each patient’s individual needs with private treatment rooms and a large gym. We have an abundance of swings, pediatric equipment, and unique lighting designed for our children with special needs. Between private treatment rooms and large gym space, we can assess and treat everyone that walks through our doors. We love giving back to our community through free community screenings, charitable donations, and participating in special community events. Unified Therapy Services is therapist owned and operated since our establishment in 2006; we are a growing company with opportunities for advancement.
Occupational Therapist Job Summary
- Provides services to pediatric and UE orthopedic patients
- Assesses patient and determines treatment plan using approved evaluation documents
- Completes necessary documentation including evaluations, progress notes, discharge notes and logs in timely manner according to regulations
- Consults with other members of rehabilitation team to select treatment programs consistent with needs and capabilities of individual and to coordinate comprehensive services delivery
- Trains individuals in skills and techniques required for participation in ADL and IADL
- Designs and constructs adaptive equipment for individual and recommends adaptation of individual’s work-living environment to maximize independence
- Promotes positive relationships with the health care team, patient, and family
- Other duties may be assigned
Qualifications
- Bachelors (B.A., B.S.), Master’s Degree (M.A.,M.S.) or Doctoral (OTD) in Occupational Therapy required.
- Current Occupational Therapy board certification and licensure according to state regulations.
- Supervisor’s license as required by state.
- Valid Driver’s License
Clinic Hours of Operation
- Monday-Thursday 8am-6pm and Friday 8am-1pm
Apply Today! Send Resume to:careers@unifiedtherapy.com
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.
About the Venue
The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 40,000+ square feet of meeting and exhibition space for events up to 2,000.
Responsibilities
- Advance, plan, service, and supervise all events
- Plan, direct and evaluate the work of subordinates
- Provide leadership and guidance for event personnel
- Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
- Understand and be able to articulate full food and beverage offerings to client
- Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
- Communicate clearly and concisely in the English language, both orally and in writing
- Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
- Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
- Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles
- Assist in the preparation of building to meet the requirements of upcoming events/shows
- Assist with the completion of pre-show event financial estimates
- Assist with the completion of post-show event settlements
- Advise lessees on services available from independent contractors for events
- Recruit, train, and supervise event & security staff
- Create work schedules for event & security staff, delegate assignments, and review performance/results
- Function as a liaison between users of the facility and the facility staff
- Recommend and evaluate required event staffing levels
- Coordinate communication between building staff and show staff during load in and load out
- Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
- Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
- Make hospitality arrangements as needed
- Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
- Review emergency planning procedures with all event staff for each event
- Create and distribute detailed data sheets prior to every event
- Prepare and approve bi-weekly payroll for all event staff and security staff
- Serve as Manager on Duty as scheduled
- Other duties and responsibilities as assigned
Qualifications
- 3-5 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred
- Strong oral and written communication skills
- Strong computer skills in Microsoft Office applications, word processing, and Internet
- Possession of, or ability to obtain, a valid drivers’ license
- Knowledge of operational characteristics of events
- Ability to identify the needs of users of the facility
- Knowledge of customer service practices
- Knowledge of principles of supervision, scheduling, and training employees
- Knowledge of fire and public safety regulations
- Familiarity with terminology used in entertainment/convention/public assembly settings
- Experience with AutoCAD is preferred but not required
The Food & Beverage Manager is responsible for overseeing the executionservice of all catered & concessions events with a primary focus on the Five Flags Civic Center. This role will also include duties/projects as assigned at the Grand River Center. The Food & Beverage is responsible for assisting the Director of Food & Beverage with the efficient, professional, and profitable operation. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment. The Food & Beverage Manager will be responsible for training and developing all service staff.
The Food & Beverage Manager is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Food & Beverage Manager is responsible for assisting in the training of all catering, concession and support staff. The Food & Beverage Manager must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
Responsibilities
- In collaboration with the Director of Food & Beverage, Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
- Ensure legal, efficient, professional and profitable operation of the venue.
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
- Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
- Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
- Responsible for overseeing serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
- Responsible for executing all directives stated in all Banquet Event Orders.
- Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
- Responsible for ensuring tableware and linens replaced as necessary.
- Be able to identify ingredients or explains how various items on the menu are prepared.
- Assists in setting up banquet functions including linens, dishware, glassware and silverware.
- Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance.
- Assures that the location equipment is operable and clean prior to start of event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- Leads F&B team with projects including training, inventory and special events.
- Leads Concessions Department in supervising outlets when business demands.
- Enforces all OVG policies and procedures.
- Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
- Program Point of Sale system with accurate menu items and pricing prior to events.
- All other duties as assigned.
Qualifications
- 2-year degree in Business Management or Hospitality preferred but will consider relevant work experience.
- 3-5 years’ experience working in a management capacity in a high volume fast-paced restaurant or catering environment.
- Experience with Square / Clover Point of Sale system.
- Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
- Ability to supervise the work of others.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment.
- Ability to cost out menus and create new menu items when needed.
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
- Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.
The Director of Food & Beverage is responsible for overseeing the direction of the operation’s food and beverage daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is responsible for the effective management and operation of the catering, beverage service & concessions at the Grand River Center & Five Flags Civic Center including event planning, scheduling, collaboration of food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight and operational/personnel support to ensure the smooth running of all food outlets and events.
The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Director of Food & Beverage is responsible for the training of all catering, concession and support staff. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
About the Venue
The Director of Food & Beverage will have oversight over the Grand River Center & Five Flags Civic Center. The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000. The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.
Responsibilities
- Responsible for coordinating and supervising the work of food and beverage staff including creating a positive work environment for all staff members
- Displays knowledge of culinary presentation skills and teaches others proper food presentation
- Manages the control of food and labor costs through proper scheduling and purchasing
- Conducts regular inspections to ensure cleanliness and maintenance meet company standards
- Oversees and manages monthly inventory
- Participates as a team player with specific responsibilities related to preparation, excellent service and delivery of product
- Maintains sanitation, health and safety standards and training in work areas
- Responsible for consulting with managers to plan menus and concessions for events
- Must be a visible presence working on the event floor with staff to ensure quality, efficiency, and overall management of operations
Qualifications
- MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent job experience can be substituted for educational requirements
- Minimum of 7+ years’ experience in the food & beverage industry
- Must have various experience levels in volume feeding, ala carte, catering and purchasing storage and handling
- Ability to communicate effectively to all levels of staff
- Demonstrated background of costs of goods and services
- Professional appearance and presentation required
- Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
- Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
- Working knowledge of employee scheduling in a hospitality environment
- Must possess excellent organizational and communication skills
- Well skilled in all technical and sanitary aspects of presentation
- Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
- Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
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