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Food & Beverage Manager | Five Flag Civic Center

The Food & Beverage Manager is responsible for overseeing the executionservice of all catered & concessions events with a primary focus on the Five Flags Civic Center. This role will also include duties/projects as assigned at the Grand River Center. The Food & Beverage is responsible for assisting the Director of Food & Beverage with the efficient, professional, and profitable operation. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment.  The Food & Beverage Manager will be responsible for training and developing all service staff.

The Food & Beverage Manager is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Food & Beverage Manager is responsible for assisting in the training of all catering, concession and support staff. The Food & Beverage Manager must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

Responsibilities

In collaboration with the Director of Food & Beverage, Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
Ensure legal, efficient, professional and profitable operation of the venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
Responsible for overseeing serving beverages to guests including alcoholic beverages.  Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
Responsible for executing all directives stated in all Banquet Event Orders.
Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
Responsible for ensuring tableware and linens replaced as necessary.
Be able to identify ingredients or explains how various items on the menu are prepared.
Assists in setting up banquet functions including linens, dishware, glassware and silverware.
Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
Leads F&B team with projects including training, inventory and special events.
Leads Concessions Department in supervising outlets when business demands.
Enforces all OVG policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
Program Point of Sale system with accurate menu items and pricing prior to events.
All other duties as assigned.

Qualifications

2-year degree in Business Management or Hospitality preferred but will consider relevant work experience.
3-5 years’ experience working in a management capacity in a high volume fast-paced restaurant or catering environment.
Experience with Square / Clover Point of Sale system.
Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment.
Ability to cost out menus and create new menu items when needed.
Ability to work well in a team-oriented, fast-paced, event-driven environment
Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.

Floor Supervisor Casino

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible.

Job Functions

Stand and circulate throughout assigned area.
Possess thorough knowledge of games assigned to supervise.
Calculate all payoffs.
Understand and monitor compliance with gaming regulations, company policies and procedures.
Operate computer to access credit line, issue credit.
Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate.
Direct and supervise dealers in assigned area.
Evaluate designated team members’ performance on a yearly basis.
Monitor changes of cards and dice; inspect new equipment before allowing into play.
Resolve customer complaints or refer to Shift Manager when appropriate.

Qualifications

Must be 21 years of age.
Two (2) years of experience as a Floor Supervisor.
Must be knowledgeable about applicable gaming regulations and company policies.
Must have thorough knowledge of a minimum of two (2) games.
Must have excellent communication and customer service skills.
Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Food & Beverage Manager | Five Flag Civic Center

Responsibilities

In collaboration with the Director of Food & Beverage, Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
Ensure legal, efficient, professional and profitable operation of the venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
Responsible for overseeing serving beverages to guests including alcoholic beverages.  Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
Responsible for executing all directives stated in all Banquet Event Orders.
Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
Responsible for ensuring tableware and linens replaced as necessary.
Be able to identify ingredients or explains how various items on the menu are prepared.
Assists in setting up banquet functions including linens, dishware, glassware and silverware.
Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
Leads F&B team with projects including training, inventory and special events.
Leads Concessions Department in supervising outlets when business demands.
Enforces all OVG policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
Program Point of Sale system with accurate menu items and pricing prior to events.
All other duties as assigned.

Qualifications

2-year degree in Business Management or Hospitality preferred but will consider relevant work experience.
3-5 years’ experience working in a management capacity in a high volume fast-paced restaurant or catering environment.
Experience with Square / Clover Point of Sale system.
Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment.
Ability to cost out menus and create new menu items when needed.
Ability to work well in a team-oriented, fast-paced, event-driven environment
Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.

RN-Emergency Department

Area of Interest: Nursing
FTE/Hours per pay period: 0.9
Department: Emergency Department
Shift: 11a-11p, Every 3rd weekend, holiday rotation
Job ID: 166667

Overview

We’re seeking an Emergency Department RN to join our team! In this role, you’ll be a part of our emergency department team that specializes in emergency medicine and provides care to a variety of patients from newborns to geriatrics who come by ambulance or walk in. The Emergency Department provides the initial treatment and stabilization of patients who come with a broad spectrum of illnesses and injuries, some of which can be life threatening.

Location: Finley Hospital- Dubuque, IA

Shift: 0.9 FTE (36 hours/week)

11a-11p, Every 3rd weekend, holiday rotation

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

Expect paid time off, parental leave, 401K matching and an employee recognition program.

Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

What You’ll Do:

Provide nursing care for patients, with actual or potential health care problems
Plan and direct the nursing care for individuals, patients, groups of patients and their families, coordinating care in collaboration with other health care professionals
Perform physical exams and health histories, provide health promotion and education, administer medications, wound care, and numerous other personalized interventions
Interpret patient information and makes critical decisions about needed actions

Qualifications

What You’ll Need:

Education:

(ASN) Associate’s degree in Nursing required

Must obtain a (BSN) Bachelor’s degree in Nursing within 5 years of your start date with UnityPoint Health- Finley Hospital

License/Certifications:

Must hold an active license to practice nursing in the state of Iowa

Full-Time Housekeeper

Company Description

Job Description

Clean and maintain public areas e.g. hallways, lobbies, stairways, locker rooms, etc.

Maintain cleanliness of assigned areas; pick up and remove trash and debris.
Responsible for property clean up including bio-chemical material.
Ensure preventative care of equipment and supplies.
Other duties as assigned by management

Qualifications

Minimum age 18
High school diploma or equivalent
Minimum one year cleaning experience preferred.
Must be able to stand and walk for extended periods for majority of shift.
Must be able to push, pull, and lift up to 50 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Banquet Bartender

Company Description

Job Description

The Banquet Bartender will set up and stock banquet bars with necessary supplies. Receive and fulfill beverage orders including mixing alcoholic and non-alcoholic drinks according to standard beverage recipes. Maintain the cleanliness of the bar area and equipment.

The Banquet Bartender will set up and stock banquet bar with equipment and supplies including but not necessarily limited to glassware, ice, liquor, soft drinks, mixes, and associated supplies.
The Banquet Bartender will mix alcoholic and non-alcoholic beverages according to memorized standard beverage recipes.
Serve beverages, using repetitive motions, in accordance with established service procedures.
The Banquet Bartender will operate cash register, complete transactions according to procedures, and maintain accurate bank.
Maintain cleanliness of bar area by removing used glasses, napkins, emptying ashtrays, and wiping bar top.
The Banquet Bartender will greet and communicate with guests in a friendly, courteous manner.
The Banquet Bartender will maintain and replenish ice supply.
Break down banquet bar and return unused product to proper storage location.
The Banquet Bartender will deliver glassware to washing area and store portable bar and other equipment in the appropriate location.

Qualifications

Must be at least 18 years of age.
Previous experience as a bartender required.
Must have excellent customer service and communication skills.
Must be able to stand and walk for duration of shift.
Must be able to lift, carry, and maneuver up to 25 pounds.
Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Food and Beverage Assistant Manager

Company Description

Job Description

Oversee daily operations of food and beverage outlets. Responsible for personnel matters including but not limited to interviewing, hiring, scheduling, coaching, evaluating, and discharging. Ensure that all company and regulatory policies and standards are consistently met. Maintain proper supplies of products and conduct inventory as prescribed.

Create, monitor, and forecast daily and monthly departmental profit and loss reports.
Monitor service abilities to ensure all executed guest service falls within established standards.
Develop and maintain menu concepts. Develops restaurant design.
Taste food samples.
Direct, motivate, and provide on-going support to both front of the house and back of the house managers.
Investigate complaints relative to faulty cooking or quality of ingredients.
Ability to make product and equipment purchasing decisions that benefit the hotel.
Interact with Warehouse Operations and Purchasing Director.
Initiate projects to improve productivity or efficiency for front or back of house staff.

Qualifications

Must be at least 21 years of age.
Two (2) years of prior experience in a supervisory (or higher) role in food and beverage operations preferrd.
Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
Must have excellent customer service and communication skills.
Experience with Microsoft Office products preferred.
Extended periods of standing and walking, circulating through the operations required.
Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Guest Service Ambassador

Company Description

Job Description

Through direct contact, direct mail, telemarketing, and written correspondence, encourage customer retention and loyalty.

Circulate on the casino floor and assist customers with requests and questions.
Provide excellent customer service and promote Players’ Club benefits and events.
Recruit new customers and enhance current customer relationships through various methods such as direct mail, telemarketing, and written correspondence.
Instruct customers on the Players’ Club point system, awarding prizes and proper use of the club card.
Assist Casino and Slot Hosts with Player development efforts and events.

Qualifications

Must be at least 21 years of age.
One to two years experience in customer service.
Must have excellent oral and written skills and exceptional customer service and interpersonal skills.
Must be flexible in work schedule.
Proficiency in word processing, spreadsheets, database, presentation, e-mail, and player tracking systems.
Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Full-Time Kitchen Helper

Company Description

Job Description

Sanitize and clean dishes, silverware, and glassware by hand or automatic dishwasher.
Wash pots, pans, and trays.
Sweep and mop kitchen floors.
Maintain cleanliness of all kitchen equipment and surfaces.
Dispose waste into designated waste areas.

Qualifications

Must be 18 years or older
Must be able to stand and/or walk for duration of shift.
Must be knowledgeable about proper chemicals and techniques used in the course of job duties.
Must be able to maneuver up to 50 pounds on a regular basis.
Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Floor Care Worker

Performs responsible unskilled and semiskilled floor care, housekeeping, and heavy manual work in the care and cleaning of resident rooms, halls, work areas, offices and other facilities; performs related work as required.

Work is performed under the regular supervision of the Maintenance Director.

Typical Tasks:

Operates/maintains floor care equipment, including buffer, stripper, scrubbers, etc.;

Dusts, mops, strips, waxes, buffs, and generally maintains floors, elevators, and stairways;

Dusts, vacuums, and cleans rugs;

Hangs/repairs drapery/blinds and curtain hardware including rods, brackets, cords, hangers, etc.;

Repairs/replaces wall coverings as necessary;

Performs minor flooring repairs/tile replacements;

Removes all dirty linen and trash from soiled hopper areas;

Cleans blinds, windows, walls, and furniture;

Performs special cleaning of rooms, disinfects walls, floors, and furnishings;

Cleans nursing stations, halls, lobbies, treatment rooms, recreation areas, lounges, kitchen, dining areas, etc.;

Stocks janitor closets;

Empties and cleans waste and trash containers;

Sets up for special activity programs and in-service programs;

Cleans program area after usage;

Performs and monitors quality assurance standards and protocols;

Performs related tasks as required;

Follows prescribed protocols for maintaining privacy and confidentiality of protected health information in accordance with HIPAA standards and County Policies;

No access to protected health information;

Follow prescribed protocols for safety and infection control;

Acts as Mandatory Reporter as defined in the Code of Iowa;

Supports and participates in facility Home and Heart Program which recognizes individuality and resident choices.

Knowledge, Skills, and Abilities:

Thorough knowledge of building cleaning practices, supplies and equipment and ability to use them economically and efficiently; thorough knowledge of floor cleaning and maintenance procedures; general knowledge of occupational hazards and safe working practices; ability to operate and maintain heavy, high speed floor cleaning equipment; ability to understand oral and written directions; ability to perform heavy manual tasks for extended periods of time; ability to meet the public effectively; ability to get along with others; ability to read and write.

Physical, Mental, and Environmental Requirements:

Must submit to a pre-employment physical. Most of the duties for this position are standard procedures that have been established by Sunnycrest Manor and should be carried out as scheduled using good judgment when dealing with unusual conditions or behavior. Good vision is required to read detailed written materials and English language skills to do hands to finger/key and regular charting. Specific vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others. Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance. Requires standing most of the time to perform work responsibilities with regular walking between locations. Also requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, and gripping activities. Some exposure to slippery surfaces when floors are wet. Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards. Work is primarily indoors. Occasional exposure to outside weather conditions and some outdoor work.

Special Qualifications, Education, and Experience:

Any combination of education and experience equivalent to graduation from high school and considerable building cleaning experience.

Special Requirements:

Ability to use the facility business system and machines including computer system, paging system, telephone system, copy machine, etc.

Dubuque County and Sunnycrest Manor are an EEOC and AA employer