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Membership Services Representative-FT

Join our team at the YMCA as a Membership Services Representative, where you’ll be the welcoming face of our organization! As the first point of contact at the front desk, you’ll play a vital role in creating a positive experience for our members and guests. From greeting visitors with a friendly smile to assisting with memberships, program inquiries, and facility needs, you’ll be at the heart of building a supportive and inclusive community. If you’re enthusiastic, customer-focused, and passionate about making a difference, this is the perfect opportunity for you!

POSITION SUMMARY:

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

ESSENTIAL FUNCTIONS:

Perform and provide excellent customer service skills by exceeding member expectations! Consistently greet every person who enters the Dubuque Y (by name, if known) and recognize all members and guests when they leave.
Engage in active listening with members and program participants in order to build relationships, understand individual’ goals and interests, and ensure the member has a positive experience.
Answer phones, direct calls, and provide accurate information about membership and programs.
Be knowledgeable about all Y programs and sell them effectively. This includes being familiar with all current brochure information, upcoming events and other special activities. If information is not available, be responsible for obtaining the correct information, updating front desk resources and providing information to members.
Control access to the facility. Check-in members entering the building by scanning membership cards and obtaining proper identification of guests.
Register for membership and/or programs, by inputting data in the computer, collecting the proper payment and verifying the accuracy of information on Y forms.
Enter all transactions accurately and completely into the computer system. Balance all end of shifts and report any discrepancies to supervisor.
Maintain a supply of clean towels that should be available to members and guests at all times.
Follow and enforce all Y procedures and policies, including: personnel guidelines, safety guidelines, facility access procedures and membership policies. Carry out emergency plans as necessary.
Maintain a clean and safe Y. Take initiative to clean up/repair areas.
Attend and remain current on all mandatory trainings and staff meetings.

QUALIFICATIONS:

Strong communication, customer service and problem solving skills.
Ability to actively listen.
This person needs to be a self-starter, able to handle multiple tasks under limited supervision, work well in a team setting and be detailed oriented.
Experience with and knowledge of computers.
Possess a positive and professional attitude.
Have cash handling skills and the ability to reconcile shift transactions.
A willingness to commit to the mission of the Y.

Enjoy the added benefit of a complimentary YMCA membership as part of this position.

Lifeguard

Save lives and help others have fun as Lifeguard at the Dubuque YMCA! Under the direct supervision of the Aquatics Director, this position creates a safe and positive atmosphere that welcomes and respects all individuals while promoting and maintaining safe swimming conditions in the pool, deck and surrounding areas in accordance with Dubuque Community YMCA policies and procedures. All lifeguards must be Lifeguard/First-Aid/AED/CPR certified. All employees also receive complimentary YMCA membership. The Dubuque YMCA will reimburse for certifications.

BENEFITS:

Competitive wages
Flexible hours to fit your schedule
Complimentary YMCA membership

LIFEGUARD ESSENTIAL FUNCTIONS:

1 Open the aquatics area (4:45am-8:30am)

2. Maintains active surveillance of the pool area.

3. Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with DCY policies and procedures; completes related reports as required.

4. Responds to challenges with possible solutions in a timely manner.

5. Knows, understands, and consistently applies safety rules, policies, and guidelines for the pool and aquatic area.

6. Remains calm and objective when under pressure or when challenged by others.

7. Maintains accurate records as required by the DCY and/or the state health department code.

8. Performs equipment checks and ensures appropriate equipment is available as needed.

9. Checks the pool for hazardous conditions when arriving.

10. Performs chemical testing when not guarding, as required, and takes appropriate action.

YMCA COMPETENCIES

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’ point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

LIFEGUARD QUALIFICATIONS:

1. Minimum age of 16
2. Certifications: Basic life support or professional rescuer CPR/AED and first aid
3. Current YMCA Lifeguard or equivalent
4. Child abuse prevention training within 30 days of hire date
5. Ability to maintain certification-level physical and mental readiness
6. Must demonstrate lifeguard skills in accordance with DCY standards

LIFEGUARD WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physically perform all skills required of a lifeguard.
Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility.
Remain alert with no lapses of consciousness.
See and observe all sections of an assigned zone or area of responsibility.

Custodian

The Dubuque Community Y is seeking a motivated, dedicated and hard working Full-Time Custodian to support our programs and organization to work Saturday-Wednesday every week. Hours are 9:00am – 5:30pm Monday through Wednesday and 8:00am – 4:30pm Saturday and Sunday. Apply today!

JOB DESCRIPTION:

The Dubuque Y is looking for a full-time custodian. Weekends preferred.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

BENEFITS:

Family use of Y facilities, Y program and child care discounts, PTO (vacation/personal/sick), health care bundled with prescription coverage, dental, life insurance, long-term disability insurance, 503B smart savings plan, and Y retirement when eligible (10%).

Full-Time Security Officer

Company Description

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for providing for the safety and security of guests, employees, and property and company assets.
Circulate through casino and outdoor areas looking for possible disturbances, illegal activity, or safety hazards and take appropriate action.
Respond to emergencies in accordance with all applicable laws and company and departmental policies and procedures.
Responsible for the security of all keys.
Complete requisite paperwork related to shift activities.
Other duties as assigned by management.

Qualifications

Must be at least 21 years of age.
Must be able to stand and walk for the duration of a normal shift.
Other physical requirements include but are not limited to: lifting, reaching, kneeling, bending, and episodes of moderate to strenuous physical exertion.
Prior experience in casino security (or similar field) preferred.
May be required to possess a valid driver’s license and a driving record acceptable to the Company and/or its insurers.
Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Slot Technician

Company Description

Job Description

Perform routine maintenance and repair on gaming machines, equipment, and hardware under supervision and continued on-the-job training. Perform common floor calls without supervision and works towards competency and proficiency.

Perform immediate, periodic, and overhaul maintenance on gaming machines, equipment, and hardware.
Repair and diagnose machine faults.
Isolate electronic faults at board level and refer to senior level slot technician.
Read, understand, and accurately apply information contained within repair manuals and other equipment-related materials.
Carry and effectively communicate by two-way radio.
Maintain a working knowledge of new slot products/equipment.

Qualifications

Must be at least 21 years of age.
Must possess a thorough knowledge of the mechanics, electronics, and electrical functions of gaming machines.
One (1) year of experience in slots or a related field or graduate from slot repair school or similar course of study strongly preferred.
Must be able to work with various hand tools and power tools.
Must be able to stand and walk for duration of shift.
Must be able to stoop over, kneel, and crouch while repairing gaming machines.
Must be able to push and pull machines and maneuver weights up to 80 pounds.
Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Bell Street Eatery Expeditor

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Acts as the vital communication link between the front-of-house (servers) and back-of-house (kitchen).
Ensuring food is prepared correctly, garnished, and delivered promptly.
Manage the “pass,” prioritize orders, and maintain quality control to ensure a smooth, efficient dining experience for guests.

Qualifications

Must be 18 years of older
Previous experience is preferred
Must have strong communication skills

Additional Information

Nurse (RN or LPN)

Nurse (RN or LPN) is responsible for the provision and monitoring of high quality clinical care and services to long term care and skilled care residents consistent with regulations and established clinical best practices.

Cook

The Cook is responsible for creating high quality meals and dining experience for customers by preparing and serving attractive, nutritious and palatable meals consistent with regulations and established policies, procedures and best practices.

Accounts Receivable (AR) Manager

Truck Country is seeking a motivated and detail-oriented Accounts Receivable (AR) Manager to lead our AR operations and support our growing network of dealerships. This role is ideal for a strong leader who thrives in a fast-paced environment and is passionate about developing teams, strengthening processes, and driving results.

As the AR Manager, you’ll oversee daily AR functions while partnering with leadership to ensure financial accuracy and operational efficiency.

Key Responsibilities:

Lead, coach, and develop AR team members to foster a positive, high-performing environment
Prepare and distribute weekly, monthly, and annual aging reports to leadership
Manage collections processes, including collaboration with agencies and legal partners
Oversee customer credit approvals, limits, and credit reporting
Handle past-due accounts, customer communications, and discrepancy resolution
Maintain AR-related systems (SlimCD, Billtrust) across multiple divisions
Ensure compliance with sales tax exemption documentation
Support audits and respond to financial inquiries
Process payments, reconcile credit card and Pinnacle fees, and maintain accurate records

What You Bring

High school diploma or GED (additional accounting experience preferred)
Strong leadership skills with the ability to coach and develop a team
Excellent communication skills—both written and verbal
High attention to detail and strong organizational skills
Ability to manage multiple priorities and adapt to change
Proficiency in Microsoft Office (Excel, Word, Outlook)

Work Environment

Office setting with a quiet to moderate noise level
Primarily sedentary role with extended periods of sitting
Collaborative team environment across multiple locations

At Truck Country and McCoy Group, you’ll be part of a company that values its people, invests in development, and offers opportunities to grow your career across multiple divisions.