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Food & Beverage Manager | Five Flag Civic Center

The Food & Beverage Manager is responsible for overseeing the executionservice of all catered & concessions events with a primary focus on the Five Flags Civic Center. This role will also include duties/projects as assigned at the Grand River Center. The Food & Beverage is responsible for assisting the Director of Food & Beverage with the efficient, professional, and profitable operation. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment.  The Food & Beverage Manager will be responsible for training and developing all service staff.

The Food & Beverage Manager is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Food & Beverage Manager is responsible for assisting in the training of all catering, concession and support staff. The Food & Beverage Manager must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

Responsibilities

  • In collaboration with the Director of Food & Beverage,  Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
  • Ensure legal, efficient, professional and profitable operation of the venue.
  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
  • Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
  • Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
  • Responsible for overseeing serving beverages to guests including alcoholic beverages.  Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
  • Responsible for executing all directives stated in all Banquet Event Orders.
  • Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
  • Responsible for ensuring tableware and linens replaced as necessary.
  • Be able to identify ingredients or explains how various items on the menu are prepared.
  • Assists in setting up banquet functions including linens, dishware, glassware and silverware.
  • Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
  • Leads F&B team with projects including training, inventory and special events.
  • Leads Concessions Department in supervising outlets when business demands.
  • Enforces all OVG policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
  • Program Point of Sale system with accurate menu items and pricing prior to events.
  • All other duties as assigned.

Qualifications

  • 2-year degree in Business Management or Hospitality preferred but will consider relevant work experience.
  • 3-5 years’ experience working in a management capacity in a high volume fast-paced restaurant or catering environment.
  • Experience with Square / Clover Point of Sale system.
  • Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment.
  • Ability to cost out menus and create new menu items when needed.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
  • Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.

Food & Beverage Manager | Five Flag Civic Center

The Food & Beverage Manager is responsible for overseeing the executionservice of all catered & concessions events with a primary focus on the Five Flags Civic Center. This role will also include duties/projects as assigned at the Grand River Center. The Food & Beverage is responsible for assisting the Director of Food & Beverage with the efficient, professional, and profitable operation. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment.  The Food & Beverage Manager will be responsible for training and developing all service staff.

The Food & Beverage Manager is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Food & Beverage Manager is responsible for assisting in the training of all catering, concession and support staff. The Food & Beverage Manager must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

Responsibilities

  • In collaboration with the Director of Food & Beverage,  Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
  • Ensure legal, efficient, professional and profitable operation of the venue.
  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
  • Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
  • Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
  • Responsible for overseeing serving beverages to guests including alcoholic beverages.  Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
  • Responsible for executing all directives stated in all Banquet Event Orders.
  • Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
  • Responsible for ensuring tableware and linens replaced as necessary.
  • Be able to identify ingredients or explains how various items on the menu are prepared.
  • Assists in setting up banquet functions including linens, dishware, glassware and silverware.
  • Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
  • Leads F&B team with projects including training, inventory and special events.
  • Leads Concessions Department in supervising outlets when business demands.
  • Enforces all OVG policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
  • Program Point of Sale system with accurate menu items and pricing prior to events.
  • All other duties as assigned.

Qualifications

  • 2-year degree in Business Management or Hospitality preferred but will consider relevant work experience.
  • 3-5 years’ experience working in a management capacity in a high volume fast-paced restaurant or catering environment.
  • Experience with Square / Clover Point of Sale system.
  • Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment.
  • Ability to cost out menus and create new menu items when needed.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
  • Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.

Event Manager

Event Manager | Full-Time | Grand River Conference Center

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

About the Venue

The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 40,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Advance, plan, service, and supervise all events
  • Plan, direct and evaluate the work of subordinates
  • Provide leadership and guidance for event personnel
  • Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
  • Understand and be able to articulate full food and beverage offerings to client
  • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
  • Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
  • Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles
  • Assist in the preparation of building to meet the requirements of upcoming events/shows
  • Assist with the completion of pre-show event financial estimates
  • Assist with the completion of post-show event settlements
  • Advise lessees on services available from independent contractors for events
  • Recruit, train, and supervise event & security staff
  • Create work schedules for event & security staff, delegate assignments, and review performance/results
  • Function as a liaison between users of the facility and the facility staff
  • Recommend and evaluate required event staffing levels
  • Coordinate communication between building staff and show staff during load in and load out
  • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
  • Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
  • Make hospitality arrangements as needed
  • Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
  • Review emergency planning procedures with all event staff for each event
  • Create and distribute detailed data sheets prior to every event
  • Prepare and approve bi-weekly payroll for all event staff and security staff
  • Serve as Manager on Duty as scheduled
  • Other duties and responsibilities as assigned

Qualifications

  • 3-5 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred
  • Strong oral and written communication skills
  • Strong computer skills in Microsoft Office applications, word processing, and Internet
  • Possession of, or ability to obtain, a valid drivers’ license
  • Knowledge of operational characteristics of events
  • Ability to identify the needs of users of the facility
  • Knowledge of customer service practices
  • Knowledge of principles of supervision, scheduling, and training employees
  • Knowledge of fire and public safety regulations
  • Familiarity with terminology used in entertainment/convention/public assembly settings
  • Experience with AutoCAD is preferred but not required

 

 

RN-5 Medical/Surgical

  • Area of Interest: Nursing
  • FTE/Hours per pay period: .90
  • Department: 5 Surgical
  • Shift: Nights, 7:00 pm – 7:00 am, for 72 hours per pay period. There is a holiday and a every third weekend rotation.
  • Job ID: 152691

Overview

Sign-On Bonus: $10,000 for qualifying applicants!

The 5th floor Medical/Surgical unit is a 20-bed unit. The 5 Med/Surg staff primarily cares for adult patients who are recovering from surgery, but may also care for those that are acutely ill with a wide variety of medial problems and diseases. The primary patient population on this unit is general surgery and total joint replacements (i.e. hip and knee).

As a member of the interdisciplinary team, the RN contributes professional nursing knowledge and skills in the provision and management of care to patients and their families.The RN maintains a practice environment that reflects the Professional Nurse Practice Model and in collaboration with other care givers.

Why UnityPoint Health? 

  • Commitment to our Team – We’ve been named a  Top 150 Place to Work in Healthcare 2022  by Becker’s Healthcare for our commitment to our team members. 
  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what’s right for the people we serve. 
  • Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
  • Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience. 
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

 

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.  https://dayinthelife.unitypoint.org/  

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence/Patient Care

  • Assesses the needs of patients and families, providing appropriate teaching and making the necessary referrals to provide continuity of care.
  • Develops an individual plan of care using a collaborative approach with the patient/family and health care team.
  • Promptly completes documentation to assure an accurate legal record of patient’s care.
  • Delivers high quality care utilizing the nursing process while demonstrating knowledge and clinical skills of the specialty required on assigned unit in accordance with established policies, procedures, and standards of care.
  • Utilizes holistic approach (considering physiological, psychosocial, spiritual, educational, safety, and related criteria) appropriate to the age of the patients and families served in the assigned service area.
  • Delegates and provides direction for other healthcare team members within their scope of practice and holds them accountable for their involvement in the plan of care.
  • Utilizes critical thinking in developing nursing interventions while maintaining responsibility and accountability for the knowledge of conditions of assigned patients.

Clinical Excellence and Patient Education

  • Assesses and chooses teaching strategies appropriate to the patient’s and their families’ age-specific needs, culture, gender, readiness to learn and level of comprehension.
  • Consults appropriate resources within the hospital to provide specialized education.
  • Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Qualifications

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

Graduate of accredited nursing program (Must obtain BSN within 5 years of hire)

Bachelor of Science (BSN) degree in Nursing

Experience:

One (1) year of hospital clinical experience or demonstrated clinical efficacy.

License(s)/Certification(s):

· Current licensure in good standing to practice as a Registered Nurse in Iowa.

· Must possess and maintain current Basic Life Support (BLS) certification or within three (3) months from date of hire.

Knowledge/Skills/Abilities:

· Writes, reads, comprehends and speaks fluent English.

· Multicultural sensitivity.

· Basic computer skills.

· Customer/patient focused.

· Critical thinking skills using independent judgment in making decisions.

Other:

· Satisfactory completion of Finley Nurse Residency program with 1 year of start date for all nurses with minimal or no prior acute care experience.

· State of Iowa Mandatory Reporter Training possessed or completed within 6 months of hire.

· Use of usual and customary equipment used to perform essential functions of the position.

Care Coordinator-Private Duty

  • Area of Interest: Behavioral Health Services
  • FTE/Hours per pay period: 1.0
  • Department: Community Services
  • Shift: Days, Monday – Friday, for 80 hours per pay period.
  • Job ID: 165689

Overview

Care Coordinator – Visiting Nurse Association

Full-time, 1.0 FTE

Days, Monday – Friday

Location: Dubuque, IA

The Care Coordinator assists in the planning, monitoring, and evaluation of medical services for a patient with emphasis on quality of care, continuity of services, and cost-effectiveness. As a member of the interdisciplinary team, contributes professional knowledge and skills in the provision of care to patients and their families.

Why UnityPoint Health?

Why UnityPoint Health?   

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.   

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what’s right for the people we serve.   

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.    

  • Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.  
  • You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.   
  • We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.  

 

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.  

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.  

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.   

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org 

Responsibilities

Community Outreach and Education

  • Knowledgeable about local community-based care programming and resources
  • Participation is local board meetings, interdisciplinary meetings, conferences, trainings, and community-based health events.

Patient Care Education and Delivery of Services

  • Evaluate patients progress through use of patient care plans
  • Provide patient centered care through clinic visits, home visits, and/or interdisciplinary conferences/meeting
  • Knowledgeable about social and economic forces that impact family relationships and stability, adult and child health, and age appropriate growth and development.
  • Utilizes critical thinking in making independent judgments and maintains responsibility and accountability for the knowledge of conditions of assigned patients.
  • Delivers high quality care while demonstrating knowledge and clinical skills of the specialty required on assigned program in accordance with established policies, procedures and standards of care.
  • Understand impact of culture on patient’s health decisions; use that knowledge to improve health through education of patients and families.
  • Provides patient care updates and care plan monitoring to program coordinator
  • Participates in program check in and interagency staff meetings
  • Assess and chooses teaching strategies appropriate to the patient’s and their families’ age specific needs, culture, gender, readiness to learn and level of comprehension.
  • Demonstrated knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Program Development

  • Complete all program required trainings, meetings, and educational events.

Qualifications

Education:

  • High School Diploma

Experience:

  • Three (3) years of Public Health or hospital experience

License(s)/Certification(s):

  • Valid driver’s license when driving an vehicle for work-related reasons

Registered Nurse Transition Care

  • Area of Interest: Nursing
  • FTE/Hours per pay period: 1.0
  • Department: Administration – DQ
  • Shift: Monday-Friday 8:00AM-5:00PM
  • Job ID: 165639

Overview

RN – Transitions of Care

Dubuque, IA

Monday-Friday 8:00AM-5:00PM

Full Time Benefits

The Transition of Care RN is a vital member of the interdisciplinary team, providing telephonic support for post-discharge workflows. This role focuses on transitional care management for patients moving from one healthcare setting to another, most often to the patients’ home. The RN conducts medication reconciliation and assessments to identify patient needs and facilitates referrals to appropriate services. By coordinating care and connecting patients with essential resources along with educating about preventative and supportive measures, the Transition of Care RN helps promote successful recovery and improved health outcomes. The Transition of Care RN is part of a centralized team with cross functional responsibilities. This position has a Primary Remote designation. Options to work at a designated UnityPoint workspace will be considered upon request and as space becomes available.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Operations

• Monitors and manages appropriate work queues within Epic to support outbound calls to patient populations discharging from a qualifying facility stay.

• Conducts post discharge assessment within appropriate time frame.

• Supports assessment of needs and provides appropriate education and/or identifies resources needed to support a successful transition to home.

• Serves as a resource for providers to help determine referral need, which may include Care Management, Home Health, Hospice, Care at Home, internal disease management programs, or other community-based resource information.

• Provides health information regarding “where to go for care,” chronic disease and medication management education to help reduce preventable exacerbations and unnecessary ED or preventable hospitalizations.

• Documents call criteria in eMR within a timely manner.

• Updates Care Team within eMR with Transitions of Care RN name(s) per market.

• Identifies with shift change requirements as call volume dictates to support staffing needs appropriately. This may include additional shift requests or the need to flex off or support Rx Renewal and triage calls depending on volume and need.

• Although team members may have a primary market they support, as a centralized department, we share in the responsibility of making sure all market work is completed daily.

• Weekend and holiday rotation.

• Supports change transformation initiatives which lead to process improvement processes to better support UPHs mission.

• Exhibits discretion and sound judgement in all aspects of the job.

• Aids with other reasonable related duties as assigned by supervisor or manager.

Strategic Planning and Clinical Leadership

• Participates and takes personal responsibility to support key strategic initiatives to achieve organizational success.

• Participates and takes personal responsibility to ensure appropriate clinical delivery of programs, keeping within RN scope of practice.

• Is proactive in bringing ideas forward to support a continuous process improvement environment.

• Strive for clinical excellence through professional development activities

• Represents UnityPoint Clinics in a professional manner. Promotes positive interpersonal relations and serves as a role model within the department and with UnityPoint Clinic personnel.

• Displays creativity and innovation when making recommendations for improvement in the delivery of services to the customer.

• Works collaboratively and professionally with all staff and supports others development.

Qualifications

Education

The Transition of Care RN will be a graduate of an accredited program for Registered Nurses

Experience

1-2 years clinical experience in home care and/or ambulatory care.

License(s)/Certification(s)

The Transition of Care RN will have an unrestricted Iowa or practicing state license and will maintain secondary licensure to perform role in UPH service areas.

Knowledge/Skills/Abilities

• Must have proficient keyboarding/typing skills and have a technical aptitude to learn new computer software systems quickly.

• Ability to handle a “call center” environment: work quickly and multi-task; use critical thinking skills while navigating computer software, build fluidity and proficiencies in these skills to meet required turnaround time which supports patient care delivery objectives and operational costs.

• Ability to handle confidential and sensitive information.

• Ability to communicate effectively on the telephone.

• Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds.

• Ability to demonstrate good customer service.

• High level of accountability, adaptability, and collaboration

• Business Acumen and effective communication skills, both written and verbal, interpersonal skills, problem solving, teamwork, and professionalism

• Strong decision making with patient focus

• Flexibility within hours and throughout the day’s assigned work. Microsoft familiarity and strong technical aptitude including the ability to learn new systems quickly

Product Manager

Overview

Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

McGraw Hill, the leading provider of K-12 educational solutions, is looking for a Product Manager within our K-12 division. The Product Manager is responsible for developing and executing an overall product & platform strategy for Achieve3000 Literacy, our powerful differentiated learning platform. The Product Manager must have deep customer empathy and the unique ability to champion the voice of the customer and advocate for the interests of the business at the same time.

Reporting to the Vice President of Product Management, you will be responsible for driving the successful delivery of product iterations to market. You will actively serve as the conscience of the product, prioritizing the needs of customers against available resources to deliver viable solutions that will succeed in the market and improve outcomes for students and teachers.

You will combine your knowledge of educational technology, software development, and classroom teaching to define product solutions that are effective, engaging, efficient, and easy to use. You will drive connections across core, intervention and supplemental product lines to drive the growth of Achieve3000 Literacy. 

You will operate in an environment that requires excellent problem-solving skills and exceptional team collaboration, facilitation, and communication skills. You must be energized by collaboration with cross-functional teams, including content experts, project managers, business managers, software engineers, and product marketing managers.

This is a remote position open to applicants authorized to work for any employer within the United States.

 

 

What You’ll Do:

  • Owner of the overall Achieve3000 Literacy vision, the product strategy, and growth into various market segments.
  • Owner of P&L for Achieve3000 Literacy.   
  • Partner with Core, Intervention, and Supplemental product managers and other key stakeholders to align with strategies across portfolios.  
  • Translate product strategy into a product roadmap – content and platform – that is aligned with business milestones & objectives.
  • Drive the teacher and student experience and ensure the customer experience is represented as a top priority throughout all stages of development
  • Constantly champion the voice of the customer/business objectives and provides leadership to a large project team to maintain a consistent product vision
  • In collaboration with technology and content, develop a comprehensive product roadmap in support of the overall strategy: prioritize features as well as ongoing platform performance/scalability propose investments
  • Build strong partnerships across all sales stakeholders (new and renewal)
  • Oversee the evolution of Achieve3000 Literacy to support new product enhancements, including Reporting and Professional Learning.  
  • Lead customer engagement/discovery – seeks and incorporates customer input: 
  • Ongoing customer feedback/research plan
  • Determine measures of success
  • Understands the target market(s), including the relevant user, buyer, and competitive landscape  
  • Continuously monitors product performance, the competitive environment, and market changes to increase product effectiveness and drive profitability  

What you bring:

  • Bachelor’s Degree required, advanced degree (MBA or MA) is preferred.
  • Ability to manage P&L responsibility of $10+ million in revenue.
  • 3+ years of experience in product management or equivalent leadership role in an education.
  • Proven experience generating and utilizing qualitative and quantitative data drive product decisions.
  • Background in educational technology preferred.  
  • Demonstrated experience in developing business plans, performing market analysis and conducting product discovery.
  • Desire and ability to thrive in a rapidly changing environment, while successfully dealing with various levels of challenges
  • Proven ability to build and lead strong teams; to inspire, influence and negotiate at all levels of an organization.

What can you expect from the position?

  • Strategy: You know where your products are headed and why it matters.  Understand the voice of the customer, market and competitive landscape to drive a product strategy that delivers measurable business results including, but not limited to: revenue growth, usage growth, customer acquisition and retention. Oversee multi-year roadmaps through all stages of the product life cycle. 
  • Leadership Qualities.  You exhibit exceptional communication and leadership skills.  Manage and develop the product management team. Influence cross functional leadership to support product teams in achieving successful outcomes.
  • Product Delivery: You influence cross-functional teams to conceptualize, create, and deliver market winning solutions that delight customers. Leverage McGraw Hill’s vast technology ecosystem to deliver innovative solutions, with an emphasis on the overall user experience.
  • Business and Financial Acumen: You uphold business objectives.  Develop and present business cases that articulate product value, timelines, and financials to obtain funding approvals. Manage overall financial and product performance, including revenue, profit, and loss through the product lifecycle—from strategic planning to market launch to product retirement
  • As an education company, we’re proud to play our part by inspiring learners around the world. If you bring your curiosity, we’ll help you grow in a collaborative environment where everyone shares a passion for success.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $62,000-$105,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49104

Instructional Designer, Science

Overview

Make an Impact!   
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?  
McGraw-Hill Education, the leading provider of digital and print educational materials, is looking for a creative, innovative, strategic Instructional Designer, Science for our science programs. 

You will be a valuable member of a collaborative group of Instructional Designers, closely partnering with teams focused on content, product management, project management, and creative media. As part of this team, you will create robust digital tools, curriculum and learning solutions in a variety of formats that are used by millions of educators and students every day. The Instructional Designer, Science is a digital savvy content and curriculum expert, responsible and accountable for assembling high-quality content based on specific product requirements for science programs.  

This is a remote position open to applicants authorized to work for any employer within the United States. This is a Project Status Worker (PSW) role with and end date of 03/31/2026.

What you will be doing:   

  • Develop digital curriculum assets such as e-books, assessments, simulations, and interactive content.
  • Use Understanding by Design (UBD) and other instructional models to design effective learning experiences.
  • Review and refine content storyboards, ensuring instructional effectiveness and user engagement.
  • Partner with product management and content teams to optimize curriculum structure and delivery. 
  • Lead digital content workflows through all stages of development, ensuring alignment with product requirements.
  • Conduct user testing and analyze feedback to enhance digital learning experiences.
  • Provide informal training and mentoring to Associate Instructional Designers on content development tools and best practices.
  • Ensure all digital content meets accessibility (WCAG) and usability standards.
  • Serve as a key contributor to vendor collaborations, helping manage launch meetings, status meetings and content quality assurance.
  • Develop digital content authoring guidelines, answer vendor questions, and contribute to weekly vendor status meetings. 
  • Identify and troubleshoot technical issues in authoring tools and recommend potential platform improvements.
  • Contribute within cross-functional teams to ensure that product requirements, project schedules, and product goals are met and completed on time.  
  • Complete digital product development tasks including metadata tagging, concept mapping, and digital editing. 

 

We’re looking for someone with: 

  • Bachelor’s or master’s degree in Instructional Technology, Instructional Design, Education Technology or related field required. 
  • 2 – 5 years’ experience working in digital content development that includes teaching and learning materials.
  • Proficiency in authoring tools and LMS platforms.
  • Ability to manage multiple projects within deadlines and budgets.
  • Experience using data and user research insights to refine learning experiences.
  • Strong ability to work with cross-functional teams and mentor junior designers.
  • Previous teaching experience in science.

Why work for us?  
The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.    

The pay range for this position is between $52,100 – $68,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” or “@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49106

Woodfire Grille Cook

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Cook orders in a timely manner according to memorized standard recipes. Monitor food production to ensure that quality standards are met. Maintain inventory of station and order stock.

  • Receive and prepare food orders according to memorized standard recipes.
  • Coordinate orders for pick-up.
  • Maintain cleanliness of work station and storage areas at all times.
  • Control waste by monitoring proper rotation, storage, and quantity control.
  • Maintain inventory of station and order stock to maintain pars.
  • Consistently apply established safety and sanitation procedures.

Qualifications

  • Must have a minimum of one (1) year of experience as a cook.
  • Must be able to stand and/or walk for duration of shift.
  • Must be able to lift, carry, and maneuver up to 75 pounds.
  • Other physical requirements of the position include but are not necessarily limited to reaching, grasping, bending, kneeling, and twisting at the waist.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Lead Slot Floorperson

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Assist Slot Shift Manager in maintaining and supervising slot floor operations, coverage of breaks, move CSAs to help cover busy sections, and resolve minor customer disputes. Monitor Slot floor activity to ensure protection of company funds. Oversee employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures are upheld.

  • Serve as a leader among junior-level Customer Service Attendants, assisting with training and coaching.
  • Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
  • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
  • Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
  • Carry and effectively communicate by two-way radio.
  • Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
  • Maintain secure key controls at all times.
  • Pay and/or verify jackpot winnings to customers and complete required written documentation.

Qualifications

  • Must be at least 21 years of age.
  • Six (6) months of experience in the same or similar position preferred.
  • Must be knowledgeable about applicable gaming regulations and company policies.
  • Must have excellent communication and customer service skills.
  • Must be able to carry and communicate by two-way radio.
  • Must be able to stand and walk for extended periods of time.
  • Maneuver a weight of fifty pounds
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.