Archives: Jobs

Bilingual Health and Wellness Coach

Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a bilingual health coach to our telephonic health coaching team!

Location: Dubuque, IA. Also accepting remote employees.

Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that target fitness, nutrition, weight, stress, health, and management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant’s report and work with the individual telephonically to help him or her set personal goals and establish strategies to succeed in accomplishing these goals. 

Full-Time Benefits – Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division was created with the employer’s needs and the participant’s experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Medical Lab Tech (MLS or MLT)

Description

Medical Associates Clinic is hiring a full time Medical Laboratory Technologist or Medical Laboratory Scientist to join our Laboratory department! This position is open to new MLT/MLS graduates and those with experience!

Schedule: 80 hours per two week pay period including a Saturday or Sunday weekend rotation. Evening and weekend shifts qualify for excellent shift differential!

What You Will Be Doing:

  • Perform technical laboratory functions in microbiology, diagnostic immunology, chemistry, hematology and immunohematology.
  • Perform instrument maintenance, troubleshooting and repair.
  • Report laboratory test results.
  • Perform venipuncture and capillary punctures; collect other laboratory specimens; and properly identify and label specimens. 
  • Complete other duties as assigned. 

Full Time Benefits Package Includes: 

  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)
  • Flexible Paid Time Off  Program (24 days off/year)
  • Medical and Dependent Care Flex Spending Accounts
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

What Skills You Bring:

  • Outstanding attention to process and detail
  • Ability to make accurate, immediate decisions
  • Apply critical technical and thinking skills
  • Dependable and able to perform under stress
  • Exceptional customer service
  • Passion and dedication for the work you do
  • Teamwork and ability to collaborate with colleagues

Qualifications You Have:
Experience: One to three years of similar or related experience. Experience preferred, but not required. New grads welcome to apply!

Education: MLT or MLS certification is required. Completion of two-year college degree or bachelor’s degree through an accredited Medical Laboratory Technology/Medical Laboratory Science program.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information that may require some discussion. 

Physical Aspects:

Stooping – Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
.
Reaching – Extending hand(s) and arm(s) in any direction.

Standing – Particularly for sustained periods of time.

Walking – Moving about on foot to accomplish tasks, particularly for long distances.

Pushing – Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling – Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping – Applying pressure to an object with the fingers and palm.

Feeling – Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing – Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision – 20 / 40 or better in the best eye with or without correction.

Repetitive Motions – Substantial movements (motions) of the wrists, hands and/or fingers.

Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

None – The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster

Service Technician (UN244)

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

To perform appliance service, including repairing appliances and other related functions to support gas distribution and service operations in a safe, customer-oriented manner. May support operations teams as needed

Pay Range: $33.68 (Determined by the current Collective Bargaining Agreement)

Reporting Relationship: Field Operations Supervisor

Location: York, Nebraska
*Ideal candidate lives within 25 miles of Aurora, Nebraska.

Essential Functions:
•    Repair and adjust residential, commercial and industrial appliances and equipment to ensure efficient operation.
•    Install meters, regulators and control systems to comply with code specifications.
•    Locate and repair gas leaks at customer’s premises to assure safe delivery of natural gas.
•    Check and repair or replace gas meters and regulators to assure accurate registration of gas usage and continuous service to customers.
•    Complete recordkeeping associated with service and repair functions to ensure an accurate information system is maintained.
•    Operate company vehicle and maintains parts inventory and tools according to company standard and policies to ensure the delivery of safe and efficient service.
•    Carry out some operations activities including utility line locating, meter investigations, and distribution system compliance activities.

Additional Responsibilities:
•    Employees assigned to this job will be expected to establish residence in the designated location no later than 90 days after accepting the job.
•    Participate in regulated and non-regulated company marketing programs.
•    Must work assigned shifts, on call, assigned holidays and overtime as required.

What Is Required:
•    High School Diploma or equivalent
•    Previous experience working with residential and commercial HVAC or appliance repair customers
•    Previous experience repairing residential appliances, especially those covered under the Company repair program
•    DL NUMBER – Driver License, Valid and in State Possess a safe driving record and the ability to be insured upon hire. 
•    EPA refrigerant license upon hire. 
•    Employees must successfully demonstrate relevant competencies through assessment methods as determined by the Company with reasonable inclusion of the union.
•    Ability to provide excellent service
•    Working knowledge of State of Nebraska HVAC and plumbing codes, as applied to service and installation of appliances.
•    Working knowledge of electronics and its application to control circuits and systems.
•    Must have working knowledge of HVAC equipment, the installation and service of appliances, venting systems, gas burning equipment and metering and regulating systems.
•    Must have working knowledge of safety procedures, practices and policies.
•    Demonstrated ability to understand control systems and read blueprints and wiring diagrams.
•    Must have positive customer relations orientation including the ability to communicate effectively with employees, customers and industry representatives.
•    Demonstrated basic operation of computers and business related software applications.
•    Participate in training internally, both field and classroom, and externally to increase job knowledge and competency.
•    Must obtain and keep current, applicable HVAC licenses and certificates as required.
•    Must be qualified to perform tasks as defined by the Department of Transportation and company procedures.
•    This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.

What Is Desired:
•    Associate’s Degree in Heating, Ventilation, Air Conditioning and Refrigeration preferred

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Manager, Asset Programs

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

This important role is responsible for transmission and distribution asset program maintenance execution, including the execution, training, standardization, data management, reporting, analytic and compliance aspects. This includes but is not limited to line patrols, pole inspections, 3rd party pole attachments, large generator interconnects (LGI) programs, aerial, infrared and LiDAR inspection programs across Black Hills Energy electric utilities. This position is responsible for managing budgets, partnering with Operations and is a key contributor to critical financial planning and risk reduction strategy activities across the electric utilities.

Pay Range: $105,750 – $174,450 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Sr. Manager, Asset Programs

Location: Rapid City, South Dakota

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

Essential Functions:
•    Lead the transmission and distribution asset programs (line patrol, pole inspections, 3rd party pole attachments, Distribution System Integrity Program (DSIP), Large Generator Interconnection Agreements (LGIA), and other programs as defined) with a focus on risk mitigation, customer satisfaction, continuous cost/performance improvement and compliance with internal procedures and external regulatory requirements including FCC, NERC & FERC.
•    Lead workforce management and preparedness activities required to support program execution. This includes ensuring the standardization of and compliance of asset management programs as well as executing and documenting proper training relevant to responsibilities for with operations partners and external contractors.
•    Ensure the collection of asset data for internal and external purposes. Lead the development and reporting of program metrics to evaluate productivity and quality of the asset programs which are directly aligned with the corporate and program goals and objectives. This includes supporting the development of regular status updates to general manager level or above positions (oral and written form).
•    Develop and manage overall asset program (as referenced above) strategies and budgets in conjunction with state operations objectives.
•    Lead the development and review of applicable policies and procedures governing completion of contract work and implement best practices to ensure compliance with BHC specifications and federal standards. Identify and implement internal controls necessary to ensure success of program objectives.
•    Evaluate and support technology advancements that enhance our program(s) as well as continuing to evaluate the program evolution. Ensure that technology solutions meet the needs of the organization while allowing extended teams (including contractors) to execute on work efficiently. Provide field support for the software used for our asset programs. Must be proficient with Microsoft products. and operational workflow systems.
•    Ensure the workforce receives proper training relevant to asset management programs and procedures and that training is documented.
•    Ensure that technology solutions meet the needs of the organization while allowing extended teams (including contractors) to execute on work efficiently. Provide field support for the software used for our asset programs.

Additional Responsibilities:
•    Provide training and development opportunities for staff as well as develop and maintain strong, productive working relationships with employees throughout the company.
•    Support electric operations and matrix department personnel partners.
•    Ensure compliance with OSHA, NERC, FERC, FCC and Company policies and procedures.

What Is Required:
•    Bachelor degree in Engineering, Business, Project Management, or related field or equivalent combination of education and experience, required.
•    Minimum of (5) five years of experience in the utility industry, project management, asset management or related experience required.
•    Familiarity with the National Electric Safety Code and other electrical system safety standards.
•    Ability to prioritize work, plan and manage several projects simultaneously and meet deadlines.
•    Exercise good judgment, make sound business decisions and the ability to effectively manage performance expectations with the ability to work independently with minimal direct supervision.
•    Team building and effective leadership skills across multiple locations.
•    Excellent written and verbal communications skills with demonstrated interpersonal skills that work effectively in both a traditional report structure as well as a team environment.
•    Strong computer skills, including proficiency in Microsoft applications and utility related software. Ability to learn specialized workflow management software and maintain proficiency with software systems and software as technology evolves.
•    Ability to develop and manage budgets as well as key performance metrics to demonstrate effective department leadership.
•    This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.
•    This role will be required to travel up to 10% of the time.

What Is Desired:
•    Familiarity with Federal Communications Commission (FCC) and pole attachment obligations.
 

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 105750 to 174450

Boiler Operator

Will work 3rd shift (6pm-6am) from October-April and 1st shift (7am-3:30pm) from May-September. Must be available to work evenings, weekends, and holidays. 

POSITION SUMMARY

Operates and maintains the medium pressure boiler plant machinery and related equipment during heating season.  Will perform general maintenance work in Physical Plant during non-heating season.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Given that the College is a diocesan Catholic college, will carry out your functions of your position in support of the College’s Catholic Identity, mission and in support of Church teachings.
  • Starts and stops boilers as needed and transfers boilers to fuel oil when required.
  • Monitors pressure and temperature gauges as well as water levels in sight glasses to ensure proper operation of boilers and equipment.
  • Performs chemical tests on boiler condensation and monitors chemical usage.
  • Takes meter readings as required. Regularly checks for water, air, or steam leaks from pipes, pumps and compressors.
  • Keeps boiler plant clean.
  • Clears assigned areas outside of boiler plant of snow, leaves, and other debris.
  • Assists with other maintenance work such as window screens, venetian blinds, and vacuum cleaner repair.
  • Performs general maintenance work in Physical Plant during non-heating season.
  • Supports the mission and vision of the College and respects the College’s Catholic tradition.
  • Performs related duties as assigned.


POSITION QUALIFICATIONS

Competency Statement(s)

  • Accountability – Ability to accept responsibility and account for his/her actions.
  • Communication, Written – Ability to communicate in writing clearly and concisely.
  • Energetic – Ability to work at a sustained pace and produce quality work.
  • Friendly – Ability to exhibit a cheerful demeanor toward others.
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
  • Interpersonal – Ability to get along well with a variety of personalities and individuals.
  • Loyal – The trait of feeling a duty to the employer.
  • Responsible – Ability to be held accountable or answerable for one’s conduct.
  • Safety Awareness – Ability to identify and correct conditions that affect employee safety.
  • Self-Motivated – Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED).

Experience:  Minimum of two years related experience in the operation and maintenance of boilers or mechanical maintenance activities preferred but not required.

Computer Skills:  Skilled in the use of a personal computer and Microsoft Office Suite.

 

Other Requirements:  Valid driver’s license required.  Knowledge of institutional boilers and related equipment. Knowledge of the hazards and safety precautions necessary in a boiler plant operation. Able to work well independently. Good problem solving skills. Solid hand/eye coordination. Able to operate all related boiler plant instruments and tools. Available to work nights, weekends and holidays.


PHYSICAL DEMANDS

Physical Demands Lift/Carry
Stand C (Constantly)
Walk C (Constantly)
Sit O (Occasionally)
Handling / Fingering F (Frequently)
Reach Outward C (Constantly)
Reach Above Shoulder C (Constantly)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)
10 lbs or less C (Constantly)
11-20 lbs C (Constantly)
21-50 lbs C (Constantly)
51-100 lbs N (Not Applicable)
Over 100 lbs N (Not Applicable)
Push/Pull
12 lbs or less C (Constantly)
13-25 lbs C (Constantly)
26-40 lbs C (Constantly)
41-100 lbs N (Not Applicable)

 

N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% – 66% of the time (2.5 – 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


WORK ENVIRONMENT: Worker is subject to varying inside and/or outside temperatures, which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees). Work is performed both inside and outside, subject to weather. The worker is subject to fumes, odors, dusts, gases, poor ventilation, etc., which may affect the skin or respiratory system.

 

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

Hospitality Sales Manager

Q CASINO + RESORT

HOSPITALITY SALES MANAGER 

BASIC FUNCTION
The Hospitality Sales Manager is responsible for help driving revenue growth for Q Casino + Resort with primary focus on hotel room block sales, meetings, events, and group business.  This role proactively solicits new business while maintaining strong relationships with existing clients.

The Hospitality Sales Manager will manage the full sales cycle from prospecting through detailing & execution, while supporting the Director of Hospitality Sales in overall revenue strategy.  This position also assumes responsibility for event detailing and administrative functions.

ORGANIZATIONAL RELATIONSHIPS
Reports to: Director of Hospitality Sales

SPECIFIC DUTIES AND RESPONSIBILITIES
Sales & Event Coordination

  • Proactively assist with managing leads, proposals, and contracts.
  • Prepare and distribute sales and event-related materials, including proposals, agreements, and brochures.
  • Detail events accurately and completely, ensuring seamless internal communication.
  • Coordinate and manage smaller, straightforward events; support the Director of Hospitality Sales on larger or more complex events.
  • Participates in revenue strategy discussions and contributes to forecasting and budgeting efforts.

Client Communication & Service

  • Serve as the primary point of contact for assigned clients, ensuring timely follow-up and clear communication.
  • Gather required client information, confirm event details, and respond promptly to client inquiries.
  • Schedule and conduct site tours, appointments, and client meetings, independently for smaller events and jointly as needed.

Systems, Reporting, & Internal Coordination

  • Maintain accurate client, contract, and event records in the Caterease system.
  • Communicate event details and timelines with internal departments, including Food & Beverage, Operations, Hotel, Marketing, and Entertainment.
  • Track and report basic sales activity, bookings, and revenue information.
  • Sales Initiatives & Professional Responsibilities
  • Support trade shows, networking events, and other sales initiatives.
  • Participate in internal sales and revenue meetings as requested.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Perform other related duties as assigned.

EDUCATION, TRAINING, AND EXPERIENCE

  • Degree in Business, Hospitality, Marketing, or a related field preferred, or equivalent work experience.
  • 3-5+ years of experience in hospitality sales, hotel sales, or event sales required.
  • Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
  • Experience with event management or sales systems such as Caterease preferred; training will be provided.

STANDARDS OF PERFORMANCE

  • Demonstrates strong customer service and professionalism in all client and internal interactions.
  • Maintains accuracy and attention to detail in sales materials, contracts, and systems.
  • Effectively manages multiple priorities and deadlines in a fast-paced environment.
  • Communicates clearly and follows through on commitments.
  • Works collaboratively with internal teams to support successful event execution.
  • Demonstrates flexibility in support of business needs, including non-traditional hours, evenings, and weekends as required.

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to remain seated and work at a computer for extended periods.
  • Ability to move throughout the property and event spaces as needed.
  • Ability to lift and carry up to 20 pounds.
  • Ability to maintain focus and manage multiple tasks and priorities.
  • Ability to communicate effectively with clients and team members.

WORKING ENVIRONMENT AND CONDITIONS

  • General office environment with occasional visits to event spaces.
  • May involve exposure to smoke or loud environments during event setup or execution.
  • Occasional travel may be required for business-related purposes.

EQUIPMENT AND TOOLS

  • General office equipment including but not limited to: Computer, Printer, Telephone, and Copier.

Casino Revenue Manager

Q Casino + Resort

Casino Revenue Manager

POSITION SUMMARY

The Casino Revenue Manager is responsible for overseeing daily revenue operations within the casino, including Guest Services, vault transactions, audit functions, and soft count operations. This position ensures compliance with all internal controls, Bank Secrecy Act (BSA) requirements, and applicable federal, state, and tribal gaming regulations.

The Casino Revenue Manager supervises operational staff and ensures accurate accounting of gaming transactions, vault activities, and audit procedures while maintaining appropriate cash levels throughout the facility. This role supports the Casino Revenue Director by managing day-to-day operations, maintaining regulatory compliance, and ensuring exceptional guest service.

 

ORGANIZATIONAL RELATIONSHIPS

  • Reports To: Casino Revenue Director
  • Supervises:
    • Guest Services Supervisors
    • Guest Services Representatives
    • Lead Revenue Auditor
    • Revenue Auditors
    • Count Team Lead
    • Count Team Members

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regulatory Compliance and Internal Controls

  • Understand, implement, and enforce all internal controls, departmental policies, and procedures.
  • Ensure compliance with the Bank Secrecy Act (BSA) and other applicable gaming regulations.
  • Record and complete Currency Transaction Reports (CTR) electronically in accordance with regulatory requirements.
  • Maintain multiple transaction logs and monetary instrument logs.
  • Manage barrment documentation and ensure reporting accuracy.
  • Monitor and maintain updates related to state-wide self-exclusion lists.
  • Assist regulatory agencies by providing requested documentation when required.
  • Maintain records regarding vault access and provide information to appropriate regulatory or surveillance departments.

Cash Management and Vault Operations

  • Oversee vault operations including receipt, disbursement, and reconciliation of funds.
  • Maintain appropriate cash levels for Guest Services and operational needs.
  • Fill and reconcile Western Money machines and other cash-handling equipment.
  • Issue jackpot checks and maintain proper documentation.
  • Review vault discrepancies, investigate overages and shortages, and take corrective action when necessary.

Audit and Revenue Oversight

  • Manage and review weekly Comp, Cash Prize, and Voids audit processes.
  • Oversee table games detection reporting and ensure required documentation is submitted to regulatory agencies.
  • Ensure accurate accounting of gaming transactions including drop, soft count, and related reporting procedures.
  • Assist with month-end financial and operational reporting.

Staff Leadership and Department Operations

  • Supervise, train, and mentor staff within Guest Services, Audit, and Count operations.
  • Develop and maintain weekly staff schedules and ensure proper staffing levels.
  • Enter schedules into payroll systems (Paycom) and approve bi-weekly payroll submissions.
  • Address employee concerns and maintain open communication within the department.
  • Prepare and issue disciplinary actions when necessary in accordance with company policy and union agreements.
  • Determine staffing adjustments during low activity periods.
  • Assist with recruiting, interviewing, and training new team members.

Customer Service

  • Ensure a high level of guest service is consistently delivered in all Guest Services operations.
  • Address guest concerns in a professional and timely manner to ensure guest satisfaction.
  • Administrative Responsibilities
  • Maintain accurate departmental documentation and records.
  • Assist with department supply management and cost control.
  • Troubleshoot and resolve equipment issues related to currency counters, sorting equipment, and other operational tools.
  • Perform other duties as assigned by the Casino Revenue Director.

EDUCATION AND EXPERIENCE

  • High School diploma or equivalent required.
  • Associate’s or Bachelor’s degree in Business Administration, Finance, Accounting, or related field preferred.
  • Minimum of three (3) to five (5) years of cash handling or casino revenue experience preferred.
  • Minimum of two (2) to four (4) years of supervisory or management experience preferred.
  • Experience with casino audit, vault operations, or gaming revenue systems strongly preferred.
  • Proficiency with Microsoft Excel and Word required.
  • Experience with Aristocrat systems or other casino management software preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Thorough understanding of internal controls and casino regulatory compliance.
  • Strong cash management and financial reconciliation skills.
  • Excellent leadership, communication, and team development abilities.
  • Strong analytical and problem-solving skills.
  • Ability to identify and investigate financial discrepancies.
  • Strong mathematical and numerical aptitude.
  • Ability to work effectively in a fast-paced, high-volume environment.

PHYSICAL REQUIREMENTS

  • Ability to stand and walk for extended periods of time.
  • Ability to bend, stoop, kneel, and crouch as needed.
  • Ability to perform repetitive motions using office and counting equipment.
  • Ability to lift and move up to 50 pounds.

WORK ENVIRONMENT

  • Primarily indoor work environment.
  • Exposure to loud noise levels from casino gaming equipment.
  • Exposure to cigarette smoke in gaming areas.

EQUIPMENT AND TOOLS

  • Computer and standard office equipment
  • Calculator
  • Telephone and two-way radio
  • Currency counters and Jet Sort machines
  • Embosser and check processing equipment
  • New Wave and Aristocrat systems
  • Western Money machines
     

Sous Chef

Q CASINO + RESORT
THE KEY HOTEL 

Sous Chef

POSITION SUMMARY:
The Sous Chef will support the Executive Chef in overseeing kitchen operations, ensuring consistency and excellence in food quality, and mentoring the culinary staff. This role requires leadership, organization, and a passion for delivering a world-class dining experience.

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Executive Chef
Supervisors: N/A

DUTIES & RESPONSIBILITIES:

  • Assist the Executive Chef in daily kitchen operations and menu execution.
  • Supervise, train, and mentor kitchen staff to maintain high culinary standards.
  • Ensure consistent quality, presentation, and portion control for all dishes.
  • Oversee inventory, ordering, and stock management to minimize waste and maximize efficiency.
  • Maintain strict adherence to food safety, sanitation, and hygiene standards.
  • Collaborate on menu development, seasonal specials, and innovative culinary techniques.
  • Coordinate kitchen workflow, ensuring timely preparation and service of all meals.
  • Monitor staff performance and provide constructive feedback to enhance skills and efficiency.
  • Assist in managing labor costs and operational budgets.

REQUIRED SKILLS & ABILITIES 

  • Detail-oriented with a focus on quality and consistency. 
  • Maintains discretion and respects guest privacy. 
  • Delivers work that meets high cleanliness and service standards. 
  • Interacts with guests in a professional and courteous manner. 
  • Able to read product labels and communicate effectively with guests. 
  • Basic English reading, writing, and speaking skills preferred. 
  • Strong leadership, communication, and organizational skills.
  • Deep knowledge of food preparation, techniques, and plating standards.
  • Familiarity with inventory management and cost control best practices.

EDUCATION & EXPERIENCE:

  • Minimum 3–5 years of experience in a high-end or fine-dining kitchen, with prior supervisory experience.
  • Serve Safe Certified or ability to be obtain certification

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to stand and walk for extended periods of time.
  • Ability to lift/move up to 50 lbs.
  • Ability to use kitchen equipment with repetitive motion.

WORKING ENVIRONMENT AND CONDITIONS

  • Inside kitchen environment.
  • Loud noise levels due to kitchen equipment.
  • Work around kitchen equipment such as ovens and cutlery utensils.

EQUIPMENT AND TOOLS

General office equipment including,

  • Knives
  • Ovens
  • Meat slicer
  • Grill
  • Fryers
  • Steamers
  • Computer
  • point of Sales system

CULTURAL FIT AND VALUES
Embodies our FORT values; Fun, Ownership, Respect, and Teamwork, by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community. 
 

Groundskeeper and Maintenance Technician with Dubuque YMCA Union Park Camp and The Wanderwood Gardens

Job Title: Groundskeeper / Maintenance Technician
Department: Facilities / Maintenance
Reports To: Facilities Director or Maintenance Supervisor
FLSA Status: Non-Exempt
Location: YMCA Union Park Camp and The Wanderwood Gardens (WWG)
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Position Summary

The YMCA and WWG are searching for a joyful, outdoor loving addition to our teams.

This is a collaborative, dual-site position serving YMCA Union Park Camp and The Wanderwood Gardens (WWG)during the seasonal operating period (May–October 2026; renewal possible for 2027). The position is expected to average approximately 20 hours/week at the YMCA and 20 hours/week at WWG, with flexibility based on seasonal needs, programming schedules, weather events, and special projects.
The employee will have a designated supervisor at each organization (YMCA Facilities Director/Maintenance Supervisor and WWG Director). Each supervisor is responsible for assigning and prioritizing work while the employee is on that organization’s site and/or schedule.

• Scheduling & Communication: Weekly schedules will be coordinated between YMCA and WWG supervisors. The employee is expected to communicate availability, schedule changes, and project status updates promptly to both supervisors.
• Policies & Procedures by Site: While working at the YMCA, the employee must follow YMCA policies, procedures, and safety standards. While working at WWG, the employee must follow WWG policies, procedures, and safety standards. Site-specific protocols (including incident reporting and emergency procedures) will be reviewed during onboarding.
• Timekeeping & Payroll: Time will be tracked separately for each organization using each organization’s timekeeping process. Compensation will be processed through two separate payroll systems, with pay schedules as follows: YMCA bi-weekly and WWG on the 15th and last day of each month. The employee is responsible for accurate time entry and timely submission/approval per each organization’s process.
• Tools, Supplies, and Equipment: Tools and equipment provided by each organization are to be used and stored according to that organization’s procedures. Any shared-use or transport of tools/equipment between sites must be approved in advance by both organizations.
• Incidents, Injuries, and Reporting: Any workplace injury, safety incident, property damage, or near-miss must be reported immediately to the on-site supervisor and documented according to the policies of the organization where the incident occurred.
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Essential Functions

• Maintain outdoor areas by mowing lawns, trimming, edging, weed eating, and removing debris.
• Perform light maintenance tasks such as changing light bulbs, air filters, and performing minor repairs on equipment, machines, or appliances.
• Conduct daily or scheduled water testing for pools, spas, and related aquatic facilities to ensure compliance with health and safety standards.
• Safely handle and apply pool chemicals according to YMCA and WWG policies and local/state regulations.
• Assist with seasonal grounds care, including leaf removal, snow shoveling, salting, and minor landscaping projects.
• Inspect and maintain tools, machinery, and equipment to ensure proper operation and safety.
• Support facility operations by assisting with event setup, basic custodial tasks, or other duties as assigned.
• Follow all YMCA and WWG safety policies and procedures, including the proper use of personal protective equipment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of experience in groundskeeping, landscaping, or building maintenance preferred.
• Basic knowledge of electrical, plumbing, and mechanical systems is a plus.
• Familiarity with pool maintenance, water testing procedures, and chemical safety handling preferred (training may be provided).
• Ability to operate and maintain groundskeeping tools and small machinery safely.
• Must be able to lift up to 50 lbs and perform physical tasks outdoors in various weather conditions.
• Valid driver’s license and reliable transportation required.
• Must pass a background check in accordance with YMCA and WWG policies.
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Work Environment & Schedule

• Primarily outdoor work with occasional indoor maintenance tasks.
• May require early morning, evening, or weekend shifts as needed.
• Exposure to cleaning agents, pool chemicals, and outdoor elements.
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YMCA Competencies (Leader Level – Team Member

• Mission Advancement: Accepts and demonstrates YMCA values.
• Collaboration: Works effectively with others and communicates clearly.
• Operational Effectiveness: Strives for high-quality results with attention to detail.
• Personal Growth: Demonstrates initiative and willingness to learn.

Please send resume and cover letter or letter of interest to:

Dave Baker
Branch Director
DUBUQUE COMMUNITY Y
Email: dbaker@dubuquey.org

Jared McGovern
Director
The Wanderwood Gardens
jared@wanderwoodgardens.com

1st and 2nd shift Production Workers

We are excited you are considering joining our amazing team! Our company and employees are the best in the industry. As a Production Employee you will: Assemble movable walls using various material handling and production equipment. Ensure the production of quality products. Maintain a safe and clean environment and wear appropriate PPE. Treat other team members with respect. Possess knowledge and tools to do the job and seek out opportunities for improvement. Competitive starting wages up to $27.17 per hour. $2.50 shift premium for 2nd shift. Excellent benefits package including medical, dental, vision and vacation on hire date. 2nd shift schedule of 4×10 hour days Monday-Thursday! Currently interviewing for CNC operators, welders, assemblers and machine operators.