Archives: Jobs

Food Expeditor

Q CASINO + RESORT

THE KEY HOTEL

Food Expediter

 

BASIC FUNCTION

The food expeditor is responsible for facilitating communication between the kitchen and the front-of-house staff to ensure the timely and accurate delivery of food orders to customers. They coordinate with chefs, line cooks, and servers to maintain the flow of orders and uphold the restaurant’s standards of quality and service. The role of a food expeditor is essential for ensuring that customers receive their orders accurately and in a timely manner, contributing to a positive dining experience. By effectively coordinating with kitchen and serving staff, maintaining quality standards, and addressing any issues that arise during service, the food expeditor plays a critical role in the overall success of the restaurant.

REPORTS TO

  • Food & Beverage Supervisor/Manager

RESPONSIBILITIES

Order Coordination:

  • Receive and review food orders from servers or KDS system.
  • Prioritize orders based on timing, special requests, and table assignments.
  • Communicate order details to the appropriate kitchen staff, including chefs and line cooks.

Restaurant Set Up and Clean Up

  • Performs restaurant setup and clean up duties to ensure a well prepared and welcoming dining area. 
  • Pre busses and buses tables, tearing down and resetting them as needed throughout service.
  • Transports dirty dishes to the kitchen promptly.

Quality Assurance:

  • Inspect plated dishes to ensure they meet presentation and quality standards.
  • Verify that each dish matches the corresponding order ticket in terms of accuracy and completeness.
  • Address any discrepancies or issues with food quality or presentation promptly and effectively.

Timing Management:

  • Monitor the progress of food preparation and cooking to ensure that orders are completed within appropriate timeframes.
  • Coordinate with servers to synchronize the delivery of food to tables, taking into account any specific timing requirements or special requests from customers.

Communication:

  • Maintain clear and open communication channels between the kitchen and front-of-house staff.
  • Relay any special requests, dietary restrictions, or modifications to the kitchen team accurately.
  • Provide updates on order statuses and anticipated wait times to servers and management as needed.

Problem Solving:

  • Act quickly to resolve any issues or challenges that arise during service, such as kitchen delays or incorrect orders.
  • Collaborate with kitchen and serving staff to find solutions and minimize disruptions to the dining experience.
  • Cleanliness and Organization:
  • Ensure that the expediting station is clean, organized, and stocked with necessary supplies.
  • Maintain a tidy and efficient workspace to facilitate smooth operations and workflow.

REQUIREMENTS

  • Proven experience working in a fast-paced restaurant environment, preferably in a similar role.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Ability to remain calm and focused under pressure.
  • Familiarity with food safety and sanitation regulations.
  • Flexibility to work evenings, weekends, and holidays as required.

ADDITIONAL SKILLS 

  • Knowledge of culinary terminology and basic cooking techniques.
  • Experience using restaurant management software.
  • Training or certification in food handling and safety.
     

Host

Q CASINO + RESORT

 

Host

BASIC FUNCTION

Greet guests when they enter the restaurant and assign seating. Tear down and set up tables.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to:    Food & Beverage Supervisor
  • Supervises:    N/A

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Obtain and return cash bank to Cage.
  • Balancing of reports on shift.
  • Clear, clean, and reset tables as needed.
  • Greet and seat guests.
  • Direct waitstaff to their section.
  • Ring up guest’s checks.
  • Stocking of supplies. 
  • Pre-bus and bus tables.
  • Take dirty dishes to the kitchen.
  • Fold linen napkins.
  • Complete side work.
  • Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

  • No formal education required.

STANDARDS OF PERFORMANCE

  • Must be able to operate POS register.
  • Must be able to count currency.
  • Must be able to complete restaurant paperwork.
  • Possess good customer relations skills.
  • Possess good communication skills.
  • Tables should be bussed in a timely manner.
  • Greet guests within 45 seconds after guests are seated.
  • Inform the guests of the server’s name.
  • Refill guest’s drinks as needed.

MENTAL AND PHYSICAL REQUIREMENTS

  • Lifting up to 50 lbs.
  • Walking fast paced for long periods of time.
  • Standing for long periods of time.
  • Stooping, crouching.
  • Talking

WORKING ENVIRONMENT AND CONDITIONS

  • Inside work.
  • Occasional outside work.
  • Exposure to cigarette smoke.
  • Exposure to cleaning chemicals.
  • Occasional loud noise levels.

EQUIPMENT AND TOOLS

  • Coffee machine
  • POS
  • Micros register
  • Adding machine (calculator)
  • Copy machine
  • Credit card machine
  • Telephone

Hotel Housekeeping

Q CASINO + RESORT
THE KEY HOTEL
HILTON GARDEN INN DUBUQUE

Hotel Housekeeping

 

Position Summary: 

Responsible for cleaning and maintaining guest rooms at The Key Hotel and Hilton Garden Inn, ensuring a welcoming and comfortable environment through attention to detail, professionalism, and respect for guest privacy.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Housekeeping Supervisor

HOURS OF WORK

  • Rotating 5 days a week: 8:00 AM – 4:00 PM

DUTIES & RESPONSIBILITIES

  • Clean and service guest rooms and public areas to established standards of cleanliness and presentation.
  • Replace linens, towels, and amenities as needed and ensure rooms are properly stocked.
  • Maintain carts, closets, and work areas in a clean and organized manner. 
  • Report maintenance needs, safety concerns, and any unusual or suspicious activity promptly.
  • Handle lost and found items according to hotel policy. 
  • Support laundry operations as needed, including washing, drying, and folding linens. 
  • Follow all safety, sanitation, and company policies and procedures.
  • Communicate effectively with supervisors and team members to ensure smooth daily operations. 
  • Perform other related duties as assigned to support overall hotel operations.

REQUIRED SKILLS AND ABILITIES

  • Detail-oriented with a focus on quality and consistency. 
  • Maintains discretion and respects guest privacy. 
  • Delivers work that meets high cleanliness and service standards. 
  • Interacts with guests in a professional and courteous manner. 
  • Able to read product labels and communicate effectively with guests. 
  • Basic English reading, writing, and speaking skills preferred. 

EDUCATION AND EXPERIENCE

  • Legally authorized to work in the United States. 
  • Previous hotel housekeeping experience a plus, but not required. 

PHYSICAL REQUIREMENTS:

  • Requires prolonged standing, walking, bending, pushing, and pulling. 
  • Must be able to lift up to 15 pounds. 
  • Flexible to work a rotating seven-day schedule, including occasional afternoon shifts at The Key Hotel or Hilton Garden Inn. 

CULTURAL FIT AND VALUES

  • Embodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community. 

Barista

Q CASINO + RESORT 
THE KEY HOTEL

Barista

BASIC FUNCTION

The Barista is responsible for crafting and serving exceptional coffee beverages and maintaining a welcoming and inviting atmosphere ensuring guests have an enjoyable experience.  This role requires professionalism, exceptional customer service, attention to detail and a commitment to providing high-level hospitality in a fast-paced environment.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to:    Restaurant Manager / Supervisor
  • Supervises:    N/A

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Prepare a variety of coffee and tea beverages, following recipes and quality standards.
  • Operate espresso machines, grinders, and other coffee making equipment with precision.
  • Greet guests professionally and provide attentive, courteous and efficient service and provide recommendations based on customer preferences. 
  • Prepare and serve beverages promptly, ensuring accuracy and quality.
  • Deliver outstanding customer service by engaging with guests, addressing inquiries and ensuring a positive guest experience.
  • Maintain cleanliness and organization of workspace, including cleaning equipment, utensils and surfaces.
  • Stay updated with coffee trends, brewing techniques and menu items to provide expert product knowledge.
  • Adhere to all health, safety, and sanitation regulations.
  • Follow proper procedures for handling and disposing of food and beverage waste. 
  • Accurately handle cash transactions and process payments for guests with Agilysys POS.

EDUCATION, TRAINING AND EXPERIENCE

  • Formal education is not required.
  • Relevant experience as a barista preferred. 

STANDARDS OF PERFORMANCE

  • Maintain a professional appearance and demeanor at all times.
  • Attention to detail and ability to follow recipes for consistent coffee quality. 
  • Deliver prompt, courteous, and attentive service to all guests. 
  • Exhibit strong teamwork and collaboration with colleagues and management. 
  • Adhere to company policies and procedures. 
  • Demonstrate strong time management and multitasking skills. 
  • Ensure accuracy in food and beverage delivery. 
  • Uphold high standards of cleanliness and organization in work area. 
  • Respond quickly and effectively to guest inquiries and concerns. 

MENTAL and PHYSICAL REQUIREMENTS

  • Ability to work in a fast-paced, high-pressure environment. 
  • Strong problem-solving skills and ability to adapt to changing situations. 
  • Excellent communication and interpersonal skills. 
  • Ability to stand and walk for extended periods.
  • Must be able to lift and carry up to 50 lbs. 
  • Ability to bend, stoop, and reach frequently.
  • Flexibility to work mornings, weekends, and holidays as required by event schedules. 

WORKING ENVIRONMENT AND CONDITIONS

  • Inside work. 
  • Exposure to varying temperatures and moderate-to-high noise levels.
  • High guest interaction requiring excellent customer service skills.
  • Noise levels may be high during high volume business. 
  • Fast-paced and physically demanding work environment. 

EQUIPMENT AND TOOLS

  • Espresso machine
  • Coffee and beverage dispensers.
  •  POS terminal and payment processing equipment.
  • Turbo Chef
  • Glassware, dish equipment, sanitation supplies.

Food and Beverage Supervisor

Q CASINO + RESORT

Food & Beverage Supervisor

BASIC FUNCTION

Oversee the operation of the Food and Beverage to ensure that it is run smoothly and efficiently in order to provide customer satisfaction.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to:
    • Food and Beverage Director
    • Food and Beverage Manager
  • Supervises:
    • Hosts/Hostesses
    • Bussers
    • Food Servers
    • Cocktail Servers
    • Barbacks
    • Deli Staff
    • Other Staff as needed

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Open, supervise, and close department as needed.
  • Supervise and check out staff members.
  • Verify and balance all employee paperwork.
  • Instruct and assist employees with job duties.
  • Assign, check and monitor work schedules.
  • Assist in setting up meetings and parties.
  • Ensure rotation of stock items to avoid expiration date.
  • Compile monthly inventory.
  • Order supplies as needed.
  • Train new staff members.
  • Know the function of all areas in Food and Beverage.
  • Know POS reports and how to balance to Micros end of shifts.
  • Track tips for staff.
  • Other tasks as assigned.

EDUCATION, TRAINING AND EXPERIENCE

  • 2 years business degree or equivalent experience.
  • Prior supervisory or management experience helpful.

STANDARDS OF PERFORMANCE

  • Good oral communication skills.
  • Good written communication skills.
  • Good customer service skills.
  • Ability to motivate others.
  • Completion of State approved sanitation course.

MENTAL AND PHYSICAL REQUIREMENTS

  • Heavy work, ability to move up to 100 lbs.
  • Standing and walking for long periods of time.

WORKING ENVIRONMENT AND CONDITIONS

  • Loud noise levels (slot machines)
  • This position is exposed to cigarette smoke.
  • This position occasionally has outside activities, therefore, has exposure to weather conditions.

EQUIPMENT AND TOOLS

General office equipment including, but not limited to:

  • POS/printers/touchscreens
  • Computer
  • Copy machine.
  • Coffee machines
  • Calculator
  • Credit card machine
  • Phones
  • Other:
    • Wrenches
    • Hand carts
    • Beer kegs and CO2 cylinders

Dishwasher

Q CASINO + RESORT

The Key Hotel 

Dishwasher

BASIC FUNCTION

To ensure that clean dishware, flatware, glassware, pots, and pans are provided for the Food & Beverage operation.  To maintain general kitchen sanitation.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Kitchen Supervisor
 

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Set-up, operation of, breakdown and cleaning of dishwashing machine.
  • Set-up, use of, and cleaning of 3 compartment sink for pot washing.
  • Responsible for kitchen sanitation to include sweeping, mopping, trash removal, equipment sanitation.
  • Wash pots, pans, and miscellaneous food equipment.
  • Place dirty dishes into conveyor dish machine.
  • Put cleaned dishes and flatware away.
  • Wash floor mats weekly.
  • Wash movable carts.
  • Wash walls.
  • Scrub and degrease floors.
  • Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

  • High School diploma preferred.

STANDARDS OF PERFORMANCE

  • Ability to follow directions
  • Ability to understand and use cleaning compounds correctly.

MENTAL AND PHYSICAL REQUIREMENTS

  • Stooping, kneeling, walking, crouching, pulling.
  • Standing for long periods of time.
  • Lifting, pushing, and pulling up to 50lbs.
  • Repetitive motion.  Substantial movements (motions of the wrists, hands and/or fingers).

WORKING ENVIRONMENT AND CONDITIONS

  • Inside working environment.
  • Loud noises from kitchen equipment.
  • Air and skin exposure to cooking oils.

EQUIPMENT AND TOOLS

  • General office equipment 
  • Dish machine
  • Cooking utensils
  • Eating utensils
  • Garbage disposal
  • Trash compactor
  • Cooking utensils (knives, etc.)
     

Cook

Q CASINO + RESORT
The Key Hotel
COOK
 

BASIC FUNCTION

The Cook provides quality service in all areas of food production for menu items and specials in accordance with company standards and plating guide specifications. 

 

ORGANIZATIONAL RELATIONSHIPS

  • Reports to:    Executive Chef and F&B Supervisors
  • Supervises:    N/A

SCHEDULED HOURS OF WORK

Scheduled hours of work have not been determined yet. This position is for the new restaurant opening soon with training to begin in April.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Ensure food safety by dating and rotating food containers, safely storing perishables.
  • Prepares proper quantity and quality of food product in accordance with production plan.
  • Read and follow recipes for consistent food products.
  • Read and understand banquet event orders (BEO)
  • Maintain a high level of sanitation.
  • Clean equipment (degrease, change fryers, etc)
  • Other duties as assigned.

 

EDUCATION, TRAINING AND EXPERIENCE

  • High School Diploma
  • One-year technical school or 3-6 months experience

 

STANDARDS OF PERFORMANCE

  • Knowledge of food temperatures.
  • Ability to follow directions.
  • Good reading and comprehension skills.
  • Good communication skills.
  • Must be able to use kitchen equipment.
  • Must understand cooking measurements.
  • Possess basic math skills.

 

MENTAL AND PHYSICAL REQUIREMENTS

  • Stooping, kneeling, walking, crouching, pulling.
  • Standing for long periods of time.
  • Lifting up to 50 lbs.
  • Repetitive motion. Substantial movements (motions of the wrists, hands and/or fingers.

 

WORKING ENVIRONMENT AND CONDITIONS

  • Inside environment.
  • Loud noises from kitchen equipment.
  • Air and skin exposure to cooking oils.

 

EQUIPMENT AND TOOLS

  • Grill
  • Stove
  • Fryers
  • Broiler
  • Steamer
  • Cooking utensils (knives, etc.)

 

Lead Teacher

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title:Lead Teacher

Job Category:Academic Staff

Employment Type:Regular

Job Profile:Early Child Edu Teacher

Position Summary:

The Children’s Center at UW Platteville invites applications for a Lead Teacher opening. The Lead Teacher works as part of a team to deliver a developmentally appropriate curriculum for children enrolled in their classroom as well as providing general supervision and management of the children enrolled.

The Lead Teacher will prepare classroom materials, facilitate classroom programs, and assess student progress to ensure safety and foster an environment of learning and development in accordance with established curriculum. The Lead Teacher interacts regularly with parents and trains new teachers and students.

This is a full-time, benefit and paid leave eligible position. Salary for this position is $43,800 per year.

Key Job Responsibilities:

  • Plans and facilitates classroom programming and schedules daily classroom activities for an early childhood education facility according to established curriculums.

  • Maintains the safety and physical well-being of children in a designated classroom.

  • Evaluates individualized and developmental educational plans for children in collaboration with other stakeholders, as needed.

  • Maintains and documents effective communication with internal and external stakeholders to relay pertinent information and provide updates of child activities per established guidelines and regulations.

  • Mentor new teachers and students.

  • Additional duties as assigned.

Required Qualifications:

  • Associate Degree in Early Childhood Education or related field

  • Knowledge of principles and techniques of early childhood education

  • Strong written and oral communications skills

Why It’s Great to be a Pioneer:

The University of Wisconsin-Platteville, founded in 1866, offers associate, baccalaureate, and master’s degree programs in a broad spectrum of disciplines including: science, technology, engineering, and mathematics; criminal justice; education; business; agriculture; and liberal arts. The Platteville campus is located in Southwest Wisconsin's largest community, which has a rich history rooted in mining —particularly lead mining —dating back to the early 19th century. The region offers excellent school systems, high-quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville serves as a cultural and educational center for the Tri-State region of Illinois, Iowa, and Wisconsin.

The University of Wisconsin-Platteville Children's Center was established in 1996 to provide children with a rich and caring environment. The center provides an atmosphere that promotes development of self-esteem, creativity, and an interest in exploring and discovering. 

The mission of the Children's Center is to provide a high-quality, nationally accredited childcare service with education opportunities for children and families at a reasonable cost. The Children's Center staff members encourage children to grow and successfully learn in their individual way. Our curriculum nurtures children in all areas of development. Our philosophy is that young children grow and flourish in a positive, stimulating environment. Our teachers facilitate play activities throughout the day which support children's natural desire for learning. In addition, children learn to be inquisitive, confident, and responsible, which are building blocks for future success.

Application Deadline:

To ensure full consideration, applications must be received by January 30, 2026. Applications will be accepted until the position has been filled.

The following documents are required for applicant consideration:

  • Letter of application addressing all required qualifications

  • A current resume

  • Contact information (name, telephone number, and email address) for 3 professional references.

  • Additional documents as needed

For questions regarding this position, please contact Julie Soja, Children’s Center Director at 608-342-1260.

Legal Notices and Important Information: 

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

 

The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.

 

The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

 

Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

 

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

Required Postings:Labor Law Poster – English
Labor Law Poster – Spanish
Families First Coronavirus Response Act Update

Director of Intercollegiate Athletics

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title:Director of Intercollegiate Athletics

Job Category:Limited

Employment Type:Regular

Job Profile:Athletics Dir (Inst) (D2/D3)

Position Summary:

University of Wisconsin-Platteville is seeking a Director of Intercollegiate Athletics to oversee a 16-sport department that competes in the best National Collegiate Athletic Association (NCAA) Division III conference in the country, and the highly-competitive Wisconsin Intercollegiate Athletic Conference (WIAC).  
 

Reporting directly to the Chancellor, the Director of Intercollegiate Athletics leads and continuously develops a representative athletic program guided by the University’s strategic plan, mission and vision statement. Resource development is critical to the success of the mission of the university and its Athletic program. 

The Athletic Director must foster a collaborative partnership with offices across campus, including executive leadership, Admissions, Marketing, UW-Platteville Foundation, Facilities, Human Resources, Budget, Finance and Compliance.

Compensation for this position is $120,000 – 140,000, commensurate with experience.  This is a full time, benefit and paid leave eligible position.

Key Job Responsibilities:

Leadership

  • Direct and supervise the administration of the men’s and women’s athletic programs and provide oversight of all administrative, compliance, operational and business functions in accordance with the National Collegiate Athletic Association (NCAA), Wisconsin Intercollegiate Athletic Conference (WIAC), and University institutional policies and procedures.

  • Encourage and create an atmosphere of sportsmanship, professionalism, and respect among staff, coaches and student athletes while maintaining a competitive program.

  • Promote a competitive athletic atmosphere consistent with NCAA Division III philosophy.

Advancement

  • Plan and oversee all fundraising and development activities for athletics, including charitable gifts from alumni, friends, corporations, and foundations, in coordination with the office of Development and Alumni Engagement.

  • Organize, direct, and participate in activities that will promote a positive public image for the University on campus, as well as locally, regionally and nationally.

  • Work with the University Communications to market and promote the athletic program.

Student Development

  • Direct and supervise the administration of the Pioneer Activity Center and its related programs that provide opportunities for students to further their wellness and physical fitness.

  • Collaborate with student life and services to support the social, physical, emotional, and intellectual development of student athletes.

  • Encourage and recognize student success in service, the classroom and in competition.

  • Manage proactive recruitment pipeline and support efforts to attract and retain student athletes.

  • Support the Higher Learning Commission [HLC] accreditation process, as required.

Sports Administration

  • Ensure that all department members have full knowledge of and abide by the rules and regulations of the University, the NCAA and the WIAC.  

  • Develop and maintain departmental policies and procedures including the preparation of department manual, necessary to effectively manage the University athletic program.

  • Approve all conference and non-conference schedules.

  • Develop long range administrative, operational, compliance and athletic plans consistent within Division III programs.

  • Serve on University NCAA and/or WIAC committees, as appropriate.

  • Serve as liaison for WIAC sport committees.

Athletic Operations

  • Oversight and supervision of facilities and maintenance for sporting and athletic related environments

  • Develop and supervise annual operating budgets and when necessary, have appropriate signature authority for same, including payroll for applicable athletic employees.

  • Actively recruit, manage, develop and evaluate athletic  personnel.

  • Delegate responsibilities to assure efficient and productive operations of all administrative and athletic activities.

    Required Qualifications:

    • Bachelor's Degree from an accredited institution.

    • 7-10 years of experience in a NCAA Division program

    • 3-5 years of experience leading/supervising personnel and budgets in an Athletic Department

    • Familiarity with NCAA regulations and Title IX compliance

    • Demonstrate a strategic and forward-thinking mindset

    • Strong interpersonal skills; effective verbal and written communication skills; and the ability to collaborate and positively influence public relations between the department, campus, and community.

    • Demonstrated track record of building community relationships, fundraising and related development activities

    Application Deadline:
     

    To ensure full consideration, applications must be received by: February 9, 2026.  Applications will be accepted until the position has been filled.
     

    How to Apply:

    The following documents are required for applicant consideration:

    • Letter of application addressing all required qualifications

    • A current resume

    • Contact information (name, telephone number, and email address) for 3 professional references.

    • Additional documents as needed

    Legal Notices and Important Information: 

    Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

     

    The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.

     

    The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

     

    Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

     

    In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

    The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

    UW is an Equal Opportunity Employer:

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

    Required Postings:Labor Law Poster – English
    Labor Law Poster – Spanish
    Families First Coronavirus Response Act Update

    School Certifying Official

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

    Position Title:School Certifying Official

    Job Category:University Staff

    Employment Type:Regular

    Job Profile:Financial Specialist I

    Position Summary:

    The Wright Center for Non-Traditional and Veteran Students within Student Access & Academic Support (SAAS) at the University of Wisconsin–Platteville, is accepting applications for a detail-oriented and service-focused School Certifying Official (SCO) to support military-connected students through the accurate administration of federal and state education benefits. Reporting to the Wright Center Coordinator, this position serves as a designated School Certifying Official and is responsible for maintaining a working knowledge of applicable veterans’ education benefit programs and ensuring certifications are processed accurately, on time, and in full compliance with institutional, state, and federal requirements.

    The School Certifying Official also serves as a campus resource and primary point of contact for veteran’s education benefits, provides advising and customer service to students and stakeholders, maintains accurate records, supports benefit-related fiscal and administrative processes, and collaborates with campus and external partners to promote compliance, access, and student success.

    This is a full-time, benefits-eligible position with an hourly wage of $20.00 – $22.00, commensurate with qualifications and experience.

    Key Job Responsibilities:

    • Advises students and prospective students on accessing and appropriate use of military-connected education benefits, and approved programs of study.

    • Calculates tuition and fees; processes, submits, amends, and reconciles enrollment certifications for VA and WDVA education benefits accurately and within required timelines.

    • Completes VA-mandated training and maintains compliance with VA, WDVA, State Approving Agency, institutional, state, and federal rules, regulations, policies, and laws.

    • Acts as a liaison between students, campus partners, and external agencies to resolve benefit eligibility, payment, and certification issues, including developing solutions to complex VA funding matters in coordination with internal stakeholders, the VA Regional Processing Office, and the VA Debt Management Center.

    • Reviews, audits, and reconciles benefit-related billing, payments, refunds, and correspondence; identifies discrepancies, recommends corrective actions, and provides input on departmental process improvements.

    • Provides regulatory guidance and general benefit-related information to students, academic advisors, and campus partners via email, phone, or in person.

    • Participates in campus events, outreach, training, and departmental activities supporting veteran and military-connected students.

    • Supports daily operations of the Wright Center, including greeting students, managing emails, processing interoffice mail, and reconciling VA and DMC correspondence.

    • Notifies the State Approving Agency (SAA) of new or revised academic programs and coordinates required approval processes.

    • Maintains accurate digital and physical records and files, documents student interactions and service notes in approved systems, adheres to FERPA and other compliance expectations, and may jointly supervise student workers or VA Work-Study employees.

    • Other duties as assigned.

    Required Qualifications:

    • Associate’s degree or higher in a relevant field.

    • Understanding of administrative procedures and practices.

    • Familiarity with internal and external customer service principles.

    • Strong written and oral communication skills. .

    • Ability to develop and maintain effective and positive working relationships. 

    • Demonstrate organizational skills and ability to meet deadlines.

    • Ability to think creatively and strategically.

    Why It’s Great to be a Pioneer:

    The University of Wisconsin-Platteville, founded in 1866, offers associate, baccalaureate, and master’s degree programs in a broad spectrum of disciplines including: science, technology, engineering, and mathematics; criminal justice; education; business; agriculture; and liberal arts. The Platteville campus is located in Southwest Wisconsin's largest community, which has a rich history rooted in mining —particularly lead mining —dating back to the early 19th century. The region offers excellent school systems, high-quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville serves as a cultural and educational center for the Tri-State region of Illinois, Iowa, and Wisconsin.

    Application Deadline:

    To ensure full consideration, applications must be received by February 10, 2026. Applications will be accepted until the position has been filled.

    The following documents are required for applicant consideration:

    • Letter of application addressing all required qualifications

    • A current resume

    Legal Notices and Important Information: 

    Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

     

    The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.

     

    The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

     

    Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

     

    In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

    The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

    UW is an Equal Opportunity Employer:

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

    Required Postings:Labor Law Poster – English
    Labor Law Poster – Spanish
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