Description
The Business Office at Medical Associates is seeking a
full-time, Insurance Services Representative to join our team! The position assists patients with insurance questions and forms to assure accurate billing. We are seeking individuals who enjoy detailed, focused, and independent work while working alongside a great team!
Schedule: four days per week working from 7am-3:30pm, one day per week working from 8am-5pm
Full Time Benefits Package Includes:
- Single or Family Health Insurance with discounted premium rates for wellness program participation
- 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
- Flexible Paid Time Off Program (24 days off/year)
- Medical and Dependent Care Flex Spending Accounts
-
Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Responsibilities:
- Apply insurance payments to open claims for each payment received and balance individual batches.
- Manage work queues including but not limited to past due, at risk, technical denial, age trial balance, and suspended claims report.
- Research open claims activity, audit accounts, and issue refunds when appropriate.
- Review, update, or obtain patient information making necessary changes to ensure correct billing.
- Review claims prior to submission for correct data. File protests with insurance companies and follow up for payment.
- Assist patients and insurance companies with questions and forms.
- Perform clerical skills for the daily operation of the department.
- Complete all other assigned projects and duties.
Knowledge and Skills:Experience: Three months to one year of similar or related experience. Customer Service experience required, insurance knowledge preferred.
Education: High school diploma or GED required.
Physical Aspects:
Reaching – Extending hand(s) and arm(s) in any direction.
Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping – Applying pressure to an object with the fingers and palm.
Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Hearing – Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
Vision – 20 / 40 or better in the best eye with or without correction.
Repetitive Motions – Substantial movements (motions) of the wrists, hands and/or fingers.
Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Environmental Conditions:
None – The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.
Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster
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