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Maintenance Supervisor | Full-Time | Five Flags Center

Position Summary

The Maintenance Supervisor is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, carpentry & general maintenance at our venue.

About the Venue

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

Responsibilities

  • Assume management responsibility for all services and activities involved in the maintenance and operations of the venue including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment.
  • Performs maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs.
  • Performs routine preventative maintenance on equipment and auxiliary systems; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls.
  • Accurately and timely performs tasks to ensure the highest level of efficiency in the operation returning equipment to operational status.
  • Troubleshoots and recommends operational methods and procedures.
  • Effective and timely communication with management and team members including arrival, location, departure; communicating work issues and building needs; escalating issues to management as require.
  • Participate in the development and administration of the Operation budget; forecast and additional funds needed for equipment, materials, and supplies.
  • Perform maintenance on electrical systems (replace light bulbs and receptacles, etc.)
  • Conduct general upkeep procedures (i.e. landscaping) and other tasks as assigned (painting, carpentry, etc.)
  • Troubleshoot necessary repairs throughout facility concession stands on equipment including but not limited to sinks, ice machines, general repairs, etc.
  • Able to operate a forklift.
  • Maintain knowledge of changes in pertinent Federal, State and Local regulations.
  • Assist with other event and operational tasks as needed to help the overall success of the building.
  • Assists in events as needed.
  • Other duties as assigned.

Qualifications

  • High school diploma (or equivalent) required.
  • Operating knowledge of Microsoft Office software, general computer understanding of basic IT functions.
  • Ability to work independently and as part of a team.
  • Must have availability to work long hours, nights, weekends and holidays as needed.
  • Solid problem solving skills.
  • Possession of Universal CFC license preferred.
  • Possession of Electrical License preferred.

Sales Manager | Grand River Center

Position Summary

The Sales Manager is responsible for assisting in the overall execution of the Grand River Center’s sales initiatives for both the local and regional markets. The Sales Manager may be in charge of all aspects of select self-promoted events while also assisting the Director of Sales as needed with special events and other tasks as assigned.  The Sales Manager should have strong verbal and written communications skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, possess a basic understanding of banquet and catering sales, public relations, advertising and special event planning and execution. The Sales Manager is an intricate part of the event team and is expected to recognize the value and benefits of teamwork.  Open lines of communication within the team are vital to its success and that of the company.

About the Venue

The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa sitting next to the Mississippi River. Newly renovated in 2020, featuring over 86,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Performs related work as assigned by Director of Sales & Marketing and GM.
  • Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements.
  • Primary sales contact for all groups within assigned market(s).
  • Set appointments and make outside calls to potential clients.
  • Make solicitation calls, assist with promotions and direct mail activities.
  • Researches, identifies and establishes the appropriateness of groups for the venue.
  • Attend industry events and tradeshows as may be required.
  • Prepare event contracts, sales folders, sales kits and correspondence to clients.
  • Enter and maintain complete and accurate information into booking system.
  • Participates in the development of newsletters and other marketing materials.
  • Prepare reports, correspondence, memoranda, agreements and forecast projections.
  • Serve as a liaison with industry representatives, the general public and other convention center departments and divisions.
  • Prepare and deliver verbal presentations to groups of various sizes.
  • Communicate clearly and concisely, both orally and in writing.
  • Working as a Manager on Duty (MOD) as required.
  • Analyzing competitors and target markets.
  • Perform other duties as assigned.

Qualifications

  • Bachelor’s Degree from an accredited college or university with major course work in sales, marketing
  • Related field and/or minimum 3-5 years of increasingly responsible experience in business-to-business sales required, preferentially with a sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility
  • Prefer experience in conventions, banquets, entertainment, tradeshows, or meetings with responsibility for scheduling, arranging, and promoting meetings, lectures, exhibits, conventions, concerts, or other related events
  • High school diploma or equivalent GED required
  • Strong computer skills in the Windows environment and MS Office applications. Training on industry software will be provided
  • Ability to work a flexible schedule including nights, weekends, and select holidays as required, in addition to normal business hours if needed

Specialty Nurse – Nephrology

  • Area of Interest: Nursing
  • Sign On Bonus: $5,000
  • FTE/Hours per pay period: .9
  • Department: Nephrology and Hypertension-DQ
  • Shift: Clinic Hours – Monday-Friday 7:30AM-5:00PM
  • Job ID: 167471

Overview

Specialty Nurse – Nephrology

Dubuque, IA

Clinic Hours: Monday-Friday 8:00AM-5:00PM

Full Time Benefits

$5,000 Sign On Bonus, if external

Functions as a clinician, educator and resource for patients within their specialty of care and up to their licensure in scope of practice.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence/Patient Care

• Function as a clinician, educator and resource for patients within their specialty of care and assist physicians with office procedures.

• Demonstrates competence in the skills necessary to carry out assigned duties.

• Triage incoming patients ensuring compliance with established admission/acceptance criteria. Direct appointments and referrals as determined by the current criteria.

• Develop, implement and evaluate the standards of practice and care for the patient population.

• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

Development and Patient Education

• Answer questions and provide teaching to patients and family members.

• Responsible for the development and ongoing coordination of care for patients.

• Act as a consultant both within the institution and to outside agencies or groups.

• Consult with individuals, families, community agencies or colleagues from associated disciplines or with nursing.

• Conduct or facilitate implementation of research studies and translate research findings into nursing practice.

• Preauthorize care/procedures with insurance companies.

• Meet the department work schedule as determined by the Clinic Administrator.

• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

• Maintain compliance with Personnel policies and procedures.

• Maintain regular and consistent attendance at work.

• Monitor environmental conditions in order to secure protected health information.

• Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.

• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office

Qualifications

Education

Meets educational/competency requirements per policy.

License(s)/Certification(s)

Current Iowa/Illinois/Wisconsin license to practice as a Registered Nurse.

CPR certification.
Valid driver’s license when driving any vehicle for work-related reasons.

Infusion Nurse – Nephrology

  • Area of Interest: Nursing
  • Sign On Bonus: $5,000
  • FTE/Hours per pay period: .9
  • Department: Nephrology and Hypertension-DQ
  • Shift: Monday, Wednesday-Friday 8:00AM-5:00PM, OFF Tuesday
  • Job ID: 167470

Overview

Infusion Nurse – Nephrology

Dubuque, IA

Monday, Wednesday-Friday 8:00AM-5:00PM, OFF Tuesday

Full Time Benefits

$5,000 Sign On Bonus, if external

Functions as a clinician, educator and resource for patients within their specialty of care and up to their licensure in scope of practice.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Prepare patients for clinician office visit: greet and escort patient to exam room, obtain vitals, update medications and allergies in the electronic medical record. Explain procedures appropriate to visit.
  • Triage and prioritize phone calls based on standards of care and best practice. Send telephone encounters to the primary care/on-call clinician.
  • Provide nursing care by using the nursing process and nursing theory in assessing patient’s general condition and in making clinical decisions.
  • Monitor drug therapy and identify drug-related problems such as drug-drug interaction, adverse reactions; take appropriate steps to resolve drug related problems.
  • Administer various therapies such as intravenous antibiotics and iron replacement therapy via a patient vein or peripherally inserted central catheters.
  • Accurately administer medications orally, IM, sub-q and IV.
  • Draw blood for laboratory specimens according to protocol as needed.
  • Communicate patient test results and return phone calls in a timely manner.
  • Triage phone calls and nurse visits for the assigned department. Nurse visits include, but not limited to immunization and therapeutic injections.

Qualifications

Education

Meets educational/competency requirements per policy.

License(s)/Certification(s)

Current Iowa/Illinois/Wisconsin license to practice as a Registered Nurse.

CPR certification.
Valid driver’s license when driving any vehicle for work-related reasons.

Laboratory Assistant

  • Area of Interest: Laboratory
  • FTE/Hours per pay period: 1.0
  • Department: Lab- DQ
  • Shift: Monday through Friday 8:00am to 4:30pm
  • Job ID: 167207

Overview

Lab Assistant

Dubuque, IA

Monday-Friday 8:00AM-4:30PM

Full Time Benefits

The Laboratory Assistant I plays an important role in the lab. The LA I is the face of the lab interacting with patient and healthcare personnel. Primary responsibilities include processing laboratory specimens for testing, evaluates specimen acceptability, registration, and responding to requests for information from customers. Responsibilities may also include waived testing and phlebotomy.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence

• Performs frequent processing of patient specimens.

• May be responsible for performing and resulting waived testing.

• Registers, orders and accessions specimens utilizing the laboratory and hospital information systems.

• Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (example: AIDET)

• Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.

• May perform a variety of blood draws and specimen collections, including but not limited to venous, capillary blood and newborn heel sticks.

• Assists with sample receiving and delivery of specimens to testing areas while ensuring sample stability through proper handling.

• Achieves understanding of lab tests to answer patient questions in an easy-to-understand way.

• Demonstrates knowledge and understanding of computer programs for patient identification, order, and sample tracking.

• May be required to float to multiple locations and settings.

• Other duties as assigned
Quality and Safety

• Aware of and provides support of department and hospital quality metrics.

• Responsible for following all infection control and safety standards.

• Correctly performs and documents testing, troubleshooting, quality control and maintenance on POC waived testing

Committed Team

• Utilizes supply items in a cost-effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items.

• May be responsible for clerical duties such as answering phones and collecting consents.

• Exercises judgment in determining work priority. Interacts with nursing units and clients to ascertain critical priorities and verify discrepancies which include judging specimen acceptability and canceling test as needed.

• Attends department huddles, staff meetings and other required training.

• Checks emails regularly for important communications relevant to assignment.

• Assist with training of new employees, nursing and students

Qualifications

Education

  • High School Diploma/GED

Knowledge/Skills/Abilities

  • Excellent verbal and written communication skills
    Basic computer skills

CMA, LPN or RN- Urgent Care

  • Area of Interest: Nursing
  • Sign On Bonus: $5,000
  • FTE/Hours per pay period: 1.0
  • Department: Urgent Care- Southeast
  • Shift: Flexible
  • Job ID: 167469

Overview

CMA, LPN or RN – Urgent Care

Dubuque, IA

Full Time, flexible scheduling

Clinic Hours: Monday-Friday 7:30AM-7:00PM, Saturday/Sunday 8:30AM-4:00PM

$5,000 Sign On Bonus, if external

Are you a passionate CMA, LPN or RN looking for a dynamic and supportive clinic to join? Do you want to be part of a team that is committed to delivering high-quality care and making a positive impact in the community? If so, we invite you to join our clinic!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
  • Answer questions and provide teaching to patients and family members.
  • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
  • Provide information to appropriate regulatory agencies (i.e. health department).
  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
  • Meet the department work schedule.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Monitor environmental conditions in order to secure protected health information.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Maintain regular and consistent attendance at work.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

Qualifications

  • Current Iowa/Illinois license to practice as a Registered Nurse or Licensed Practical Nurse.
  • Graduate of an accredited program for Medical Assistants.
  • High school diploma required if work is performed in a complex CLIA lab.
  • Current CMA certification for Certified Medical Assistant from AAMA, NCCT, AMT or NHA
  • Mandatory Reporter certification.
  • CPR certification.
  • Meets educational/competency requirements per policy.
  • Previous clinical experience in a medical office preferred.
  • Computer data entry experience.
  • BLS and Mandatory Reporter certification.
  • Strong interpersonal skills.
  • Ability to work as a team member
  • Ability to understand and apply guidelines, policies and procedures.
  • Able to write, read, comprehend and speak fluent English.
  • Strong computer skills.
  • Strong verbal and written communication skills.

Internal Audit Manager

Overview

Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

McGraw Hill conducts business through four operating segments: K-12, Higher Education, Global Professional, and International.

How can you make an impact?

 

The Manager, Internal Audit at McGraw Hill is a hands-on audit role reporting directly to the SVP, Internal Audit. In this role, a candidate is expected to effectively manage and execute risk-based audit projects and testing, including clearly communicating and following up on issues and results. Additionally, the candidate is expected to partner with process and control owners and other stakeholders and collaborators as well as remain abreast of risks and emerging developments in order to provide proactive, value-added services to McGraw Hill.

This is a remote position open to applicants authorized to work for any employer within the United States.

 

 

What You’ll Do:

  • Manage all planning and fieldwork activities for financial and operational audit projects according to standards, including assessing financial and operational risks and controls and documenting key audit deliverables such as announcements, narratives, flowcharts, risk control matrices, test plans, detailed testing, and results
  • Craft clear, impactful, value-added observations and recommendations and present and explain these to all levels of management as well as proactively monitor and follow up with responsible parties to ensure management action / remediation plans have been addressed
  • Build and maintain ongoing, trusted relationships with stakeholders as well as collaborate with external auditors, co-sourcer, and any subject matter experts, and process and control owners on projects.
  • Stay current proactively with evolving audit, industry, technology and regulatory trends/changes, and incorporate accordingly into audit process
  • Carry out special projects and post-mortems as needed

 

 

What you bring:

  • Minimum 7 years audit experience (preferably with Big 4 experience)
  • Professional certification such as CPA or CIA required
  • Strong technical knowledge of operational/financial risks, auditing principles, governance, controls, and business processes
  • Solid project management, business process and audit skills
  • Experience with audit tools, sampling and applying data analytics techniques during projects
  • Critical and strategic thinker with ability to understand new areas and processes quickly, distill risks, problem solve, flex, and recommend practical and effective. Ability to follow through and deliver while juggling multiple and competing priorities
  • Extensive knowledge of common risk standards and frameworks, such as Sarbanes-Oxley Act (SOX), COSO, PCAOB, SOC-1, SOC-2, The Institute of Internal Auditors (IIA’s) code of ethics, etc
  • Awareness and knowledge of  ITGCs, ITACs, information security and privacy as well as emerging and other technologies such as RPA, process mining, AI.

 

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

Click here to learn more about our benefit offerings.

The pay range for this position is between $93,950-$130,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email

49188

Director, Product Management

Overview

Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

McGraw Hill conducts business through four operating segments: K-12, Higher Education, Global Professional, and International.

How can you make an impact?

 

We are seeking a Director, Product Management to play a critical role in defining and delivering intuitive, impactful solutions for students across iOS, Android, and web platforms. You will collaborate closely with researchers, designers, engineers, and executive stakeholders to manage the product roadmap, ship complex features, and create loveable experiences that drive student success.

This is a remote position open to applicants authorized to work for any employer within the United States.

 

 

What You’ll Do:

  • Lead user research and partner with designers and engineers to develop and launch impactful, intuitive products across iOS, Android, and web platforms.
  • Collaborate with stakeholders and customers to prioritize and document a product roadmap informed by both qualitative and quantitative insights.
  • Solve complex challenges with user-first solutions, creating experiences that are both simple and loveable.
  • Manage a team that ships updates and features multiple times per week across platforms.
  • Leverage analytics and customer behavior platforms (e.g., Segment, AppsFlyer) to evaluate product performance and inform future decisions.
  • Translate user research into actionable recommendations and compelling narratives for executives and investors.
  • Build alignment with stakeholders by effectively communicating priorities, goals, and progress.
  • Balance competing priorities across features, platforms, and timelines, ensuring consistent delivery of high-quality results.
  • Foster a culture of curiosity, resourcefulness, and innovation, driving results across teams.

What you bring:

 

Required:

  • A customer-centric mindset.
  • Experience leading cross-functional teams to ship complex products across iOS and web (Android experience a plus).
  • Strong problem-solving skills, with a focus on designing simple, intuitive solutions for complex challenges.
  • Expertise in defining, prioritizing, and managing product roadmaps informed by both qualitative and quantitative data.
  • Familiarity with analytics and customer behavior platforms (e.g., Segment, AppsFlyer).
  • Proven ability to ship multiple updates per week across multiple platforms.
  • Exceptional communication and storytelling skills, with experience translating user insights into strategic recommendations for stakeholders, executives, and investors.
  • A resourceful and curious mindset, with a drive to achieve impactful results.

Preferred:

  • Experience working at a digital content and/or consumer-facing platform company (e.g., Duolingo, Spotify, Netflix)
  • Experience with RICE scoring or similar prioritization frameworks.
  • Experience with content management systems.

Why Join Sharpen?

  • Mission-Driven: Help shape a new product that directly impacts student success.
  • Innovative Culture: Collaborate with a talented team that values creativity, curiosity, and excellence.
  • Growth Opportunities: Take ownership of key product areas and influence Sharpen’s growth trajectory.
  • Flexibility: Enjoy a remote-first culture with flexible scheduling.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

Click here to learn more about our benefit offerings.

The pay range for this position is between $136,900,$200,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49313

Senior Director, Creative Design

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

McGraw Hill, the leading provider of digital and print educational solutions, is looking for a Senior Director, Creative Design within our K-12 division who will be responsible for shaping and guiding the overall creative vision, strategy, workflow, and team structure to build world-class educational products. The Senior Director will manage and inspire multiple teams of designers and is responsible for collaborating across product management, product marketing, academic design, user experience, and technology to develop and deliver effective and engaging teaching and learning experiences (both print and digital) in multiple content domains.

This position can work remotely within the continental United States.

What You’ll do:

 

  • Develop the Visual Strategy & Brand Identity: Define and maintain the visual identity for our portfolio programs that differentiate us in the market. Ensure consistent use of typography, color, illustration, and layout across textbooks, workbooks, and digital resources. Oversee the visual presentation of complex learning content (diagrams, infographics, tables, multimedia). Drive towards a cohesive experience across all touchpoints.
  • Lead Creative Teams: Manage designers, media specialists, illustrators, animators, operations specialists, etc. to ensure work aligns with the vision and meets strategic goals. Provide feedback and mentorship to ensure high-quality, age-appropriate, and pedagogically sound designs.
  • Champion User Empathy: Develop and foster an environment of design excellence that is rooted in user empathy. Balance process and productivity with craft and creative explorations; emphasis on early prototyping, iterative cycles, and learning directly from users. Your organization will produce designs that meet needs in surprisingly simple ways, ensuring that accessibility standards are always met.

 

The Senior Director will report to the Vice President of User Experience and will be a member of the leadership team who is accountable for defining holistic product experience and delivering industry leading programs to market. You will be part of driving design innovation, and you will proactively propose changes and improvements in process, people, and products to propel us forward. You will have direct management responsibility for approximately 100 individuals at varying levels within our creative and media design career pathways. You will operate in an environment that requires excellent problem-solving skills and exceptional team collaboration, facilitation, and communication skills while ensuring operational effectiveness of your teams, including delivery on time and budget. You must also be energized by collaboration with cross-functional teams, including content experts, project managers, business managers, UX strategists and designers, software engineers, and product marketing managers and strive to enable streamlined collaboration across teams at scale.

Key Duties:

  • Define and execute comprehensive strategy for creative design, inclusive of print and digital, within McGraw Hill’s preK-12 core, intervention, and supplemental programs.
  • Lead creative design from conceptualization to implementation using an iterative approach including visual design, media production, and accessibility compliance.
  • Lead design and media operations and systems, resulting in efficient and replicable processes, guidelines, and tools.
  • Assess performance and establish design metrics related to design quality, efficiency, and impact.
  • Participate in industry events, conferences, customer research and advisory boards.

 

What you will bring to the role: 

  • Creative Design Expertise: You know the importance of being able to quickly deliver a low fidelity concept, mockup, or prototype to facilitate discussion and get feedback. You also understand the tools and workflows needed to bring a creative design to life regardless of delivery medium, print or digital. You are a design thought leader within and outside the organization. You represent McGraw Hill to key groups within the industry and maintain a strong network within the design community.
  • Design Strategy: You partner closely with Learning Architecture and Experience Strategy to define the holistic experience for our programs. You communicate a vision for visual and media design, including formulating and implementing design principles and values, for your teams and non-design stakeholders effectively impacting activities, behaviors, and mindsets. You define short- and long-term creative design strategies and roadmaps to implement them. Using a human-centered approach, you translate first-hand knowledge of customers into creative design goals, and direction.
  • Leadership and Change Agency: You exhibit exceptional communication and leadership skills. You build broad support with peers and other cross-functional leaders, moving them to commitment and action. You have strong presence and work with your team to ensure effective collaboration with others and timely delivery of responsibilities. You develop and build a staff that embraces a continuous learning mindset, holds plans loosely and is open to iterative and incremental delivery, and celebrates failure because that means we’ve learned.
  • Business and Financial Acumen: You understand how business value is created through creative design, and you help develop compelling business cases to fund new development. You also develop annual operating budgets in collaboration with leadership and monitor ongoing expenditures to ensure alignment. You know how to balance and support creative teams who strive for perfection when the business and our users might have different needs. You recognize that influence beats skills almost every time and refocus creative energy in that direction, when appropriate. You build industry best practices into the work to gain efficiency and productivity.

Requirements:

  • Bachelor’s Degree required, advanced degree (Masters or Doctorate) is preferred
  • 10+ years of creative design experience
  • 5+ years people leadership experience
  • In-depth knowledge of human-centered design practices, research methodologies, design tools, and accessibility
  • Experience managing vendors, independent contractors, and other third-party relationships
  • Proven ability to build and lead strong teams; to inspire, influence, and negotiate at all levels of an organization
  • Ed tech experience preferred

  

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $110,000-$160,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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Director, Instructional Design

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

McGraw Hill, a leader in digital and print educational solutions, is seeking a Director, Instructional Design to help shape the future of education by creating best-in-class digital teaching and learning experiences. The Director is responsible for collaborating across our academic design, product management, creative design, and technology teams to develop and deliver effective and engaging teaching and learning experiences.

As a leader in the organization, you help catalyze transformation of our instructional design practice by connecting our ecosystem of instructional models, content, digital tools, and educator supports that empower teachers and engage students. Reporting to the Senior Director of Learning Architecture & Instructional Design, you will oversee a functional team of Instructional Designers and collaborate within our product system where cross-functional teams optimize digital content in every experience we bring to market, or our experience system where cross-functional teams deliver supports and enablers to our product and platform systems. You will operate in an environment that requires excellent problem[1]solving skills and exceptional collaboration, facilitation, and communication skills.

This position can work remotely within the United States.

What You’ll do:

 

  • Digital Content Delivery: You have a strong point-of-view on when and how digital experiences are best used in instruction. You drive learning outcomes and follow research-based best practices, partnering closely with Content Academic Design and Learning Architecture. You and your team are responsible for developing and delivering flexible, accessible, engaging, effective, and modular digital content in our products. •
  • Cross-Functional Collaboration: Partner with Content Academic Design, Product, Marketing, UX, and Engineering teams to define the most important problems to solve for our users and then co-create learning experiences that are grounded in research and responsive to customer feedback. Employ quality assurance testing, troubleshooting, and continuous improvement processes and practices.
  • Find & Hire the Right People: Define and assemble the right roles and people to form, not just a department, but a team that is relentless in creating learning experiences for students that drive outcomes. Mentor, foster, and support intelligent innovation and risk taking that aligns with overall product strategy and business objectives.
  • Change Champion: Serve as a change agent who motivates, guides, and empowers their teams and cross-functional partners to adopt new processes, systems, and behaviors. Lead and support change initiatives by clearly communicating vision, benefits, and expectations. Collaborate with leadership to identify resistance, address concerns, and build a culture of continuous improvement and adaptability.
  • Data-Driven Improvement: Develop and apply metrics to evaluate the effectiveness, quality, and efficiency of the content in our learning experiences—driving iterative improvements across the ecosystem.

What you will bring to the role: 

  • Instructional Design Expertise: You can match instructional goals with the best digital learning activities and know how to design and build supporting multimedia. You conduct instructional research analyses, and apply tested instructional design theories, practices, and methods as you envision and deliver new digital experiences. You can quickly deliver a low-fidelity concept, mockup, or prototype to facilitate discussion and get feedback. You also understand trade-offs are necessary to bring an experience to life, both for end users and our internal delivery teams.

 

  • Production & Tooling Expertise: You are a master craftsperson when it comes to the tools and workflows needed to bring a learning experience to life in digital. As new features and capabilities in our platform emerge, new creation tools also emerge, and you quickly learn and adapt your ways of working. You lead strategic thinking about effective metadata, tagging, and build strategies as necessary, and can guide both internal teams and vendors to scale production.
  • Pedagogical Understanding: Refined knowledge of pedagogical approaches specific to your focus area, and situations where those approaches are best employed. You know how to translate pedagogical intent into efficacious learning experiences and use models, like SAMR, to help guide your decisions.
  • Content Innovation & AI Integration: Ability to champion new ideas and emerging technologies—especially AI—to evolve how content is created, adapted, optimized, and personalized at scale.
  • Leadership Qualities: You exhibit exceptional communication and leadership skills. You build broad support with peers and other cross-functional leaders, moving them to commitment and action. You have a strong presence and work with your team to ensure effective collaboration with others and timely delivery of responsibilities.
  • Business and Financial Acumen: You understand how business value is created through Instructional design and help develop compelling business cases to fund new development. Experience developing RFPs and vendor contracts that align with business objectives.

Qualifications:

  • Bachelor’s degree required; advanced degree (Master’s or Doctorate) in education, instructional design, or related field preferred.
  • 7+ years in product development, with 5+ years in people leadership roles.
  • Experience managing vendors, independent contractors, and other third-party relationships
  • Ed tech experience preferred
  • Knowledge of Content Management Systems, authoring, and learning management tools.
  • Proven ability to inspire, influence and negotiate at all levels of an organization
  • Familiarity with agile development environments.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $90,000-$140,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49301