Apply Now

Patient Access Rep - Patient Services - Full Time - Days

MercyOne

1 Positions

ID: TRHEUS00596504MERCYO

Posted On 06/12/2025

Job Overview

Employment Type:

Full time

Shift:

Day Shift

Description:

Position located in the main admitting location.

The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. P.A. Representative will provide escort and directional support to patients, family members and visitors. Incumbent will be expected to enhance the patient experience throughout all patient interactions, the majority of which will be face-to-face.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Contact

1682448195899

Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9671

Phone

Phone

Phone

563-589-9673

Fax

jessica.schleuning@mercyhealth.com

Email

True

True

True

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1154

Job REQ #

TRHEUS00596504MERCYONEENUS

# Positions

1

Start Date

20250612

End Date

20250713

Featured Job

TH Ad

TH Comments


Similar Jobs

Direct Support Professional

Hillcrest Family Services

Therapist

Hillcrest Family Services

Optometrist - Competitive Base Compensation + Rel

Medical Associates

Direct Support Professional (PRN)

Hillcrest Family Services

Urology Physician - Finley Hospital Dubuque, IA

UnityPoint Health Finley Hospital

Interventional Cardiology - Physician - Dubuque, I

UnityPoint Health Finley Hospital

Occupational Therapist-Inpatient

UnityPoint Health Finley Hospital

Full-time Dentist

Crescent Community Health Center

Part-time Dentist

Crescent Community Health Center

Licensed Mental Health Therapist (LMHC, LISW, LMFT

Medical Associates

Share this Job
MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879.  MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation.  MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services.  MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity.  To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.