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Patient Access Representative – Full Time – Nights

MercyOne

1 Positions

ID: 00356347

Posted On 06/17/2022

Job Overview

Position Location: Emergency Room

 

Position Hours: 8:00PM to 6:00 AM

Rotating Schedule

Every other weekend

 

Starting base pay: $15.00 per hour

Night Shift Differential: +$4.00 per hour

*when working weekends, earn an extra $1.00 per hour on top of the night shift differential!

 

The Patient Access Representative responsibilities include:

  • Greets patients/family members
  • Obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery.
  • Enters patient/guarantor information in the patient accounting system
  • Collects patient signatures on all appropriate forms
  • Imaging/copying of registration documents.
  • Obtains and processes signed physician orders
  • Conducts online insurance eligibility/benefit verification on designated cases
  • Notifies patient/guarantor and collects patient liabilities
  • Refers appropriate cases to financial counseling for follow-up and consultation.
  • May provide escort and directional support to patients, family members and visitors.

Qualifications:

  • High school diploma or an equivalent combination of education and experience. Associate degree preferred but not required.
  • Past work experience of at least (6) six months within a physician office, hospital or clinic environment, performing registration activities or an insurance company, performing payer activities are highly desired but not required.
  • Working required Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred but not required.

 

Primary Contact

1650906928428

Melissa Sanchez

Talent Acquisition Partner, HR

563-589-9671

Phone

563-506-4916

Phone

Phone

Fax

melissa.sanchez001@mercyhealth.com

Email

True

False

False

Job Details

Categories

Clerical/Office Administration
Customer Service
Health Care

Location

Dubuque, IA

Shift

Third Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$19.00 per hour with night differential

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Paid Holidays
Tuition Reimbursement


Qualifications

Education

High School/GED

Company ID

1154

Job REQ #

00356347

# Positions

1

Start Date

20220617

End Date

20230504

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MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not for profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopaedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersviile Medical Center is a member of Mercy Health Network in Iowa and is a Ministry Organization of Trinity Health based in Novi, Michigan.

MercyOne is an organization that values and encourages diversity. To learn more about Mercy and its opportunities for employment, please see the postings listed on this site or visit our website at https://www.mercyone.org/dubuque/.