Job Overview

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.
Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Join the MercyOne Family! We are looking to hire a Team Lead - Patient Access Dept!

As a Team Lead - Patient Access at MercyOne, you will be responsible for assisting the Director in managing daily operations within the assigned   Ministry Organization’s (MO) Patient Access Department. Provides staff training, coaching and support; issue identification, assessment and resolution; and technical support within the assigned work environment to achieve desired outcomes and compliance with Trinity Heath policies/procedures and standards.  Provides input in hiring/firing decisions as well as performance appraisals.  May perform quality reviews and analysis to support internal controls, monitor employee performance and assist in staff development, retention and selection.    

Schedule:

• Full Time 40hrs a week, flexible schedule, some holiday and weekend rotation.

General Requirements:

Education:

• Must possess a demonstrated knowledge of patient access functions with attention to Billing & Following, Customer Service, Patient Access, Denial Management, Quality Assurance & Training, and/or Payment Posting.  Associate’s degree in business/management, Healthcare Administration, or other Healthcare discipline preferred.  Two or more years of current patient accounting experience with documentation of process success may substitute for education.    ​

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

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Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.